Monitor is tipped down and will not stay up I have tried tightening the adjustment and it is not working it just keeps tipping down can anyone help?

On mine, the tilt adjustment takes quite a bit of strength to loosen and tighten. I loosened, adjusted the tilt, then tightened down well. I would even recommend a second person to hold the monitor tilted at the desired angle while tightening. I have a 32" monitor that works fine with it.

is weight capacity up to 26.4 lb? All reviews say 17lb or 19lb

I have bought two of the HNSS7. They are by far the most robust monitor stands I have ever purchased. There is an adjustment capability that allows lower weight monitors to stay in a lowered position. No adjustment for weight is necessary if your monitor is 26.4 pounds. However, the instructions clearly state the the position of the stand should not and cannot be adjusted properly unless the monitor is mounted after the stand is installed. The lighter the monitor, the less tension required for the monitor to stay in its selected position. So, if certain reviewers adjusted the stand BEFORE attaching the monitor, I can understand why they might perceive a problem.

The lip on the back of my desk is only 3/4" deep. Exactly how wide is the bottom part of the grommet mount?

My desk is the same. Instead of using the clamp mount, I used the Grommet mount which required me to drill a 3/8" hole in the top of my desk at the location where I wanted the base to be. It was really easy.

How low can the arm be set from the desk? The ad mentions how high the center can be away from the desk but not how low from the desk.

At its lowest point, the center of the mount is 9.75 inches above the desk

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🖥️ Elevate your workspace, elevate your game!

CABLE ZEN MODE - Integrated cable management clips keep your cords organized and your desk sleek.
HEAVY DUTY STABILITY - Robust enlarged base with dual clamp/grommet mounting supports heavier monitors securely.
SPACE SAVING POWER MOVE - Elevate your monitor off the desk to reclaim valuable workspace and banish clutter.
ERGONOMIC HEIGHT MASTERY - Smooth gas spring lets you adjust monitor height up to 24" for perfect posture and neck relief.
ULTIMATE SCREEN FLEXIBILITY - 360° rotation, ±90° swivel, and tilt from -55° to +8° for your ideal viewing angle anytime.

The HUANUO HNSS7 Monitor Mount Stand is engineered for professionals with larger 22-35 inch monitors weighing up to 19.8 lbs. Featuring a long 27.5" gas spring arm, it offers smooth height adjustment up to 24", full articulation with 360° rotation, tilt, and swivel, plus dual mounting options (clamp and grommet) for enhanced stability. Its integrated cable management and space-saving design transform any desk into a sleek, ergonomic powerhouse.

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HUANUO Monitor Mount Stand - Long Single Arm Gas Spring Monitor Desk Mount for 22 to 35 Inch Computer Screens Height Adjustable VESA Bracket with Clamp or Grommet Mounting Base - Holds 6.6 to 19.8 lbs

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Manufacturer	HUANUO
Brand	HUANUO
Model Number	HNSS7
Size	large
Manufacturer Part Number	HNSS7
Manufacturer	HUANUO