GASLAND 5.28 GPM Outdoor Tankless Liquid Propane Water Heater 20L, High Efficiency On Demand Hot Water Heater for Large Group, Off Grid, Mobile Home, Outdoor Kitchen, BE528

This thing is simply amazing. I bought a house gas tankless years back and it was like $1500. I could stick this in the bathroom and take showers with it and it would be the same. I bought a 20 pound tank to 1 pound tank connection so I only need 1 pound bottles for it. Keep in mind if you have the middle setting set to red which is summer it gradually heats but in blue it cranks up over 125 degrees or more instantly. Love it. I have a camp with land. Have a well so now I have hot water

I recently bought a hot tub. I wanted an outdoor shower to rinse off before and after. I thought about a passive solar hot water delivery system. Not enough hot water. I thought about trenching and connecting my hot water supply from my basement. Too much work. Then I stumbled upon the propane instant hot water heater world. I purchased this one.It is totally great. Hot water is super scalding if you set the temp high. I don't recommend that.I did not use the cheap supplied shower head though if I were camping, I supposed it might be useful.I built an outdoor shower and I run both hot and cold to the mixer.The heater kicks in the moment it senses water flow. I can hear the pilot light go on instantly. Hot water takes 10-15 seconds to feel. I don't have a sense of how much propane it will use but I estimate it will be around 600 minutes. We'll see.The gas line comes already connected to the device so I did not have to do anything with that. The other connectors are well made. I wish it came with the stainless steel vent cap. I bought one. I also think the battery compartment is flimsy.I noticed after I bought it that they don't recommend leaving it exposed to the elements. I had it attaches to the wooden back of my outdoor shower. But I got worried about a fire, so I put some blocking on the back of the shower wall and then cut some corrugated steel roofing and attached it to the blocks with the steel roofing making direct contact with it. Then I build a little rain protecting roof a couple of feet over it. It should be fine.It's been 2 weeks. I hope it lasts! So far, so great!

We purchased this product to use at our hunting cabin, the guys come back covered in muds and Lord knows what else, and this seemed like a good way to hose them off before they could come inside. It took us about 20 minutes to get the temperature adjustments right, and it did go from freezing to scalding hot on a regular basis, but it was adequate for our needs, it lasted about 7 weeks.Last week my husband brought it back from the cabin, he said it stopped working, he had tried everything. He wanted me to return it. I knew they would want me to contact support and follow their directions to test and check all the usual operator errors. I removed the outer shell to examine the connections and thermal couple, they appeared to be intact and placed correctly.The guys did not bring back a propane tank or the water in/out hoses. so after trying to troubleshoot with support and 20 trips to the shed looking a propane tank, hoses, nozzle adapters, I finally had to let the support employee leave our online session so i could go to the hardware store and purchase what I needed. By the time I got back, it was after 5p; they only work 8a-5p Monday-Friday, apparently having a working hot water heater after 5pm and on weekends is not included in the purchase price.Earlier tonight, I hooked everything up, (I was the one that put it together and hooked it up the 1st time). I had left the cover off and hung the heater at about 4ft high in the middle of the garage, the handle was able to slide over the water pipes that split our garage into 2 sides. I read the troubleshooting directions 20 times and took each step carefully and purposefully making sure that I was not missing anything. The 1st time I got to the step of turning on the propane, nothing happened. I turned everything off and inspected the connections, then I read the directions again. I waited about 3-5 minutes and tried the process again, my 11 y.o. son was in the garage with me (both garage doors open). It immediately ignited. See, I told him, I knew your Dad had to be doing something wrong. I took a step toward it to look a little closer at the equipment. The blue flames were all proportionate and uniform. I was reaching for the water out hose to start assessing the temperature when the flames turned yellow and seemed to be underneath the burner. I asked my son, does it always look like that? He said yes, and at that moment the flames leaped down to the connection of the propane hose to the heater. I screamed, but jumped over to the propane tank to turn it off, and then quickly disconnect the hose from it. We stood at a distance and waited for the flames in the heater to extinguish themselves, then I disconnected the propane hose from the heater.I logged onto the support page, but it was 5:53pm, they are off until Monday. Thank goodness we were not injured and I am so glad I had taken the shell off. If it was on, I would not have been able to see the flames move down the back of the heater toward the propane hose.I researched about 5 similar models form other companies before purchasing this product, the review are all pretty similar, some really good, some a little negative. I definitely did not find any reviews that were anything like my experience. I am not upset that the equipment malfunctioned, I am irritated that I am expected to take off time from work if I want to troubleshoot issues with customer support; and I am dumbfounded that Amazon does not allow you to return items from Gasland after 60 days.I am interested to hear what the company expects me to "troubleshoot" next, but it will have to wait until Monday.