Electric Bike 1200W Peak Brushless Motor with 18.2Ah Battery,Shimano 7 Speed Gears,Up to 28MPH E Bike for Commute Mountain Beach Snow Riding,20" Fat Tire for Adults,DK400

About 10 to 15 miles only throttle at full speed. 20-30 mil range on pedal assist 1. Bike rack didn’t fit properly had to bend it a bit to get the drill holes to line up. Some parts for the headlight were missing. Used a zip tie to fasten it. It says it’s meant for snow, and sand. I wouldn’t recommend using it with snow mud or sand, because it slides very easily. It can cause an injury. Great bike tho about 1,000 miles so far. Looking forward to spring to get more miles on it. Great on off-road trails when it’s dry.

I'll add photos eventually. I just want to share how awesome this company is that I bought a bike from. DK400.This may have been the BEST experience I have had contacting a seller. I had one little question/issue and it was resolved via email in MINUTES! IMPRESSIVE! I love this bike. I got everything I was promised PLUS!The tools given will do the job and get you on the road but you will need (and should already own) a hex set and typical bike tools to put everything how you like it. Any faults in assembly is user error because it was easy and SMOOTH! The manual looks like ART to me. I appreciate those little things.It's cozy riding it for me. Sooo smooth. It's actually more impressive when you get it. Everyone I know has said WHOA when they saw the bike in person vs the pics. What you see is what you get...PLUS!Under promise, over deliver feels like their practice as a business. That's a great quality!I was expecting some sort of problem as a consumer. NOPE! Perfect. If someone is thinking of this as a gift? BUY with confidence.

We purchased a Smartravel Electric Bike 20" Fat Tire for Adults,1000W Peak Brushless Motor with 15Ah Battery,Shimano 7 Speed Gears,Up to 28MPH E Bike for Commute Mountain Beach Snow Riding,DK400 on May 31st 2024. It arrived with a cracked battery housing and arrived later than estimated shipping. Almost a week later than expected and we didn"t receive it until the day we were leaving for our cross country travels/move. I spoke with someone in June about getting a replacement and credit while we were going to be in Texas for an extended time but while in Texas we had to evacuate due to the Hurricane and the bike replacement was put on the back burner. One we were settled in our new home I reached back out to the company about the battery as well as 2 error codes back in February2025. We have not been able to use the bike at all on our travels or once settled. Nothing works and you can't even use it like a regular bike with the errors we have had. They company has been responsive and sent us new parts(motor/throttle/battery) but nothing has resolved the problem. We asked again for a refund o replacement but they just sent us another part, a controller. When we went to have that part installed it was discovered that the wiring was melted and most likely the cause of our issues. The new part was installed and there was no change most likely because the shorted controller damaged the motor and the replacement motor. I have emailed the company again about a full refund or replacement product and while they have been responsive in the past it has now been 2 days with no response. We definitely will not be recommending or using the company again and we are in the market for another ebike as well. It's really a shame because we liked the bike but the quality just isn't there. Especially when you paid $1300 for a product a year ago that is now selling for much much less. I will not stop fighting until we are fully refunded or given a quality replacement.

The media could not be loaded. This electric bike is rock solid and so smooth to ride.What I love about it:1, the design is fantastic and it looks so cool when riding.2, the packaging was done very well.3, it was easy to assemble, taking me about one and half hours with no issues.4, the seven-speed gears provide ample speed, the dual disc brakes ensure a safe ride, and the fat tires give me extra stability and grip.5, the five riding modes are a great feature, allowing me to adjust the pedal assistance to suit my needs.6, the battery is powerful, on my first ride, I almost covered 18 miles and still have half of the battery remaining.7, the electric bike motor is strong and handles different slopes and road conditions with ease.8, the bike is user-friendly, with simple controls that make it easy for a beginner to get started.Areas that could be improved:1, the instructions for starting the bike were not clear or perhaps I missed them, it took me a while to figure it out with a long press on the M button.2, the battery indicator sometimes changed based on the road conditions.Overall, this bike is simply amazing on both trails and roads in the area.

Had my DK400 for a few hundred miles now. Good lightweight ebike. I beat the heck out of mine and have only scratched the paint.Seat and rack area comes a couple mm off center, so be prepared to pry the rack into place as you insert the screws, but you can get them to seat fully. Be sure to bed in the brakes before you ride, or you will have to replace the pads and rotors. I'd recommend organic pads, much quieter. Rear suspension sucks, it's just a spring. Plan on upgrading this, even a $40 one is a huge upgrade. Bike will do nearly 32mph, and I'm seeing real world range of around 25-30 miles on throttle only averaging like 18mph.Customer service has been great to deal withI've emailed them a few questions, and they always reply within a day or two with a detailed answer. They've even been helpful when modifying the bike.