Can I use to directly transfer files from old Win 10 to new Win 11 laptop?

If you are talking about connecting one laptop to another laptop/computer, I would err on the side of caution. I do not believe this cable is suitable as it looks like A to A. I use it to power fans. It may connect a lone external Hard drive to a laptop. If you connect it to 2 laptops at the same time they will both try and power each other which could cause damage. Usually for this type of connection you would need a bridged/ “usb networking cable”. These will contain additional circuitry to prevent damage. I would advise looking for something under that description, Amazon has plenty! Hope this helps!

Just tried using cable for the first time and it's dead on arrival. How do I get a replacement?

Try in the app for defective cable, then either you will mail back the old one and get a new one, or they tell you to keep that one and send a new one over, since its defective from manufacture.

can i plug this into usb 2.0 port

yes. Almost all usb 3 ports are backward compatible

I just bought this dual USB and trying to connect the laptop to my embroidery machine to share a file i am trying to embroider and neither the machie?

There are 5 different types of USB connectors; A, B, B-Mini, B-Micro and C. Your machine and Laptop may not be 'A'. Also, the Ruaeoda cable has a clear plastic protective end on it which you may not have noticed, it has to be removed.

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Description

⚡ Connect Faster, Work Smarter — Don’t Get Left Behind!

BUILT TO LAST - Durable braided shield and corrosion-resistant aluminum connectors ensure longevity and signal clarity.
BLAZING FAST TRANSFERS - Experience up to 5 Gbps data speed—10x faster than USB 2.0 for seamless multitasking.
PLUG PLAY SIMPLICITY - No drivers needed—just connect and power your devices instantly with hassle-free compatibility.
UNIVERSAL COMPATIBILITY - Works flawlessly with laptops, hard drives, DVD players, USB hubs, and more for versatile connectivity.
INTERFERENCE FREE PERFORMANCE - Multi-layer shielding minimizes signal interference, delivering stable and reliable data transfer every time.

Ruaeoda’s 3 ft USB 3.0 Male-to-Male Type A cable delivers blazing 5 Gbps SuperSpeed data transfer with robust braided shielding and aluminum connectors for durability. Backward compatible with USB 2.0 and 1.1, it supports a wide range of devices including hard drives, laptops, and USB hubs. Plug-and-play design ensures effortless setup without drivers, making it the perfect cable for professionals demanding reliable, high-speed connectivity.

Specifications

Brand	Ruaeoda
Connector Type	USB Type A
Cable Type	USB
Compatible Devices	Hard Drive
Special Feature	High Speed
Compatible Phone Models	DVD Player, Hard Drive, Laptop, TV, USB 3.0 Hub,USB 2.0 Hub
Recommended Uses For Product	double tv usb cable hard drive for laptop
Color	3Ft
Connector Gender	Male-to-Male
Data Transfer Rate	5 Gigabits Per Second
Shape	Flat
Number of Pins	9
AC Adapter Current	3 Amps
Unit Count	1 Count
Model Name	rR15
Specification Met	UL
Indoor/Outdoor Usage	Indoor
Number of Items	1
Customer Package Type	FFP
Outer Material	Polyvinyl Chloride (PVC)
Manufacturer	Ruaeoda
UPC	733277838693
Item model number	rR15
Item Weight	1.44 ounces
Package Dimensions	5.91 x 4.92 x 0.47 inches
Voltage	5 Volts
ASIN	B0B3TNSXQQ
Date First Available	April 3, 2018