ScotsmanCU50GA Undercounter Ice Maker, Gourmet Cube, Air Cooled, Gravity Drain with Cord, 115V/60/1-ph, 14.4 Amp (15 Amp Circuit Required), 14.9" Width x 22" Diameter x 34.4" Height

I purchased this ice machine to replace a 14-year old GE unit that had been problematic and finally flat out died.Scotsman was a known brand to me as I had purchased several of their commercial machines going back almost 50 years ago. They were top of the line then and I am pleased with the quality of the machine I purchased judging from its fit and finish and operation to date.Installation was straightforward, particularly since I was replacing an existing machine and had the water supply with a filter and a drain already installed. You do need to get behind the machine to attach the drain line and space may be tight depending on your counter configuration. I was able to slide the adjacent wine cooler out and get behind the ice machine from the side.There were no issues at start-up. Within a short time large, clear ice cubes (cylinders?) were dropping into the bin. Noise: many have commented about the Scotsman machine’s noise level. When it is making ice the refrigeration unit starts first, followed by the water circulating pump. The noise level seems to me to be equivalent to the old GE unit I replaced. The difference comes when the cubes are discharged into the bin. Unlike the GE that produced rather small square cubes, the Scotsman produces large cylindrical ice that drop with burst of thuds into the bin. Certainly noisier than the GE, but only for those few moments when it is discharging ice. My machine is in our family room three or four feet behind the sofa I use when watching TV. The noise level isn’t a problem and I often don’t realize it’s been running until it drops ice.The quality of the ice is the reward for the increased noise. The large, clear cubes last longer in a drink than the small GE cubes. They are so clear they almost disappear from sight in a gin and tonic and their slower melting keeps the drink cold longer with less dilution. The quality of ice also offsets the operating costs of under-counter ice machines. Unlike refrigerator ice makers these machines are constantly replacing ice by allowing the cubes to slowly melt inside the insulated, but not refrigerated bin. Even if you don’t take any ice out the machine will run to replace the melted cubes each day. The upside of this is a constant supply of fresh ice that doesn’t harden into a block at the bottom of the bin or acquire a “taste” from being stores too long in the freezer.I am convinced I made a good choice buying Scotsman. It appears their quality and technology have not slipped over the years,

After having trouble tracking down anyone who had the consumer version of this, I crossed my fingers and ordered this commercial version. It's definitely got a bigger capacity than I need, but the speed of freezing and the quality of the cubes is superb.It's not quiet - you can hear it run and you can hear the ice drop, especially when the bin is empty. But it's FAST at making ice - even if you're using a lot for a big party, you can count on enough new ice dropping to keep up with demand.I haven't cleaned it yet, so I can't comment on that, but looks like the process is at least well-documented, although time consuming.Overall I'm very happy - my primary objective with the Scotsman was the size & clarity of the cubes for high-end mixed drinks, and I'm quite pleased with the results.

Arrived damaged, but will reorder as soon as we get our refund

Funciona muy bien, facil de instalar...

POS paid $2k for this. Installed it, never made ice. Called Scotsman and they couldn’t fix it over the phone so gave me a laundry list of techs in “my area” who all said they wont work on anything they dont sell. Finally a company said they would send someone out in 3-4 weeks. That was 3 months ago and today they said they cant do it at all! Called Scotsman back to demand a new unit or my money back but no returned call! Never again will they get my money

The ice maker has a noise level that is higher then the Kenmore we previously had. Also, the cube size is bigger then we would prefer. Unfortunately, there isn’t a size variation capability. Otherwise, the unit is fine.The delivery however was a disaster. R+L Delivery called me to set up a delivery between 1 and 5 on a Friday so I took a half day of vacation time so I could be there to sign. The driver never showed up. I called them back and set up for delivery with them for the following Tuesday and took another half day of vacation. Again the driver never showed. I called again and was informed that the unit had just gotten delivered to THEIR dock that Tuesday afternoon. They scheduled the delivery to me twice, I gave up 2 half days of vacation, and they didn’t even have the unit in there possession yet. I know this has nothing to do with the actual product but whoever is responsible for selecting the delivery system should be aware of the ineptitude of R+L Delivery. A quick side note; when on hold with R+L the recording talks about their commitment to “World Class Service”. What a joke.

This is a great small outdoor ice maker for under the counter. We had some problems installing.. It was built wrong from the factory. I contacted Burkett restaurant and supply to help us with this. They couldn’t have been more helpful. I spoke with a man named David who diligently helped me through the process. He not only got the authorization from Scotsman, he helped contact the proper people to help fix this. I highly recommend this product and Burkett restaurant supply in Ohio for all of your appliance needs

This is the fifth Scotsman machine that I have owned and 4 of the 5 were this model. The flow of water is critical in getting good ice but the machine and the company have been around for me nearly 50 years now. I had one other machine that failed within the first year. They last about 10 years which is normal. Cleaning is easy but use the cleaning fluid they sell. I am not mechanically inclined but installing them is pretty stariaght forward