How do i buy spare o-rings? i want to buy extra o-rings for my simpure b07v6ry5b4 filter 10" x 2.5". the links in all the answers are not correct.

O-Ring Replacements for SimPure DB1025 (B07V6RY5B4) - Link： https://www.amazon.com/dp/B0B7P1L17K

Does this remove rust/iron?

That would depend on the filter installed in the housing. If you are dealing with large rust and other sediment particles in your water you should be fine with a 5 micron sediment filter. For wells I like pleated filters like this: https://amazon.com/dp/B074FW96PG. If iron is dissolved in your water, you need something that filters iron/manganese like this: https://amazon.com/dp/B09JWP92PD

How do you contact customer support? The inlet and outlet ports leak no matter how much ptfe tape or thread sealant used.

I put an O-ring (# 18) inside each port before the brass bushing. Then I coated the threads with sealant and 10 wraps of teflon tape. I think there may be a design flaw, it shouldn't be that difficult.

The filter housing leaks profusely. i checked the o-ring/tested it without a filter to no avail. anyone had this problem and been able to fix it?

Try to lube the o-ring with some coconut oil or silicone lube and reassemble. Also, if you are using carbon filters, I have seen that sometimes they are just a bit too tall, and so removing one of the gaskets allows the tank to be tightened a bit further, causing a seal. If you write to the company for support, they have a support rep out of Canada who is fantastic. Be sure to include your Amazon order number and you may want to request a call back (specifically by phone) so that they will route it to him early.

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💧 Elevate your home’s water game with leak-proof, pro-grade filtration!

LEAK PROOF UPGRADE - Thickened, raised threaded holes eliminate long-term leaks
HEAVY DUTY DURABILITY - Reinforced polypropylene housing resists chemicals & NSF certified for safety
EFFORTLESS MAINTENANCE - Built-in red pressure-relief button for quick, hassle-free filter changes
UNIVERSAL COMPATIBILITY - Fits all standard 4.5" x 20" filter cartridges for ultimate DIY flexibility
COMPLETE INSTALLATION KIT - Includes steel mounting bracket, screws, and wrench for seamless setup

The SimPure DB20P whole house water filter housing is a robust, NSF-certified system designed for high-capacity filtration at 20 gallons per minute. Constructed from reinforced polypropylene with a heavy-duty steel mounting bracket, it features upgraded leak-proof threaded holes and a 1" NPT brass port for universal filter compatibility. The package includes all necessary installation tools and a built-in pressure-relief button for easy maintenance, making it the ultimate upgrade for clean, safe water throughout your home.

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Brand	SimPure
Special Feature	NSF certified
Product Dimensions	50.8L x 17.8W x 59.7H Centimeters
Package Information	Cartridge
Installation Type	Mounted
Power Source	Adapter
Model Name	DB20
Maximum Flow Rate	20 Gallons Per Minute
Upper Temperature Rating	248 Degrees Fahrenheit
Supported Water TDS Level Maximum (PPM)	1000
UPC	778695796590
Manufacturer	SimPure
Country of Origin	USA
Item model number	DB20P
ASIN	B086XFC665

SimPure Upgrade Whole Water Filter Housing, 20 Inch Big Blue Filter Housing Universal Size Large Capacity House Filtration System, with Heavy Duty Steel Mounting Bracket, 4 Screws, Wrench (20"x4.5")

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