101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

This book is one of the most comprehensive HR and leadership related books I have ever read! It provides excellent examples and simplifies many tough conversations managers hate to have with employees, but now can feel empowered and confident having them with the strategies and information in this book. It is a must read for every HR manager and person in a leadership position!

As a first-time manager, I have found it extremely helpful and beneficial in navigating my new role. I have been utilizing the insights and strategies outlined in the book extensively, and I must say it has significantly contributed to my growth and development as a manager.

This is a great book. The writer comes at issues from both legal concerns along with including positivity in language. There are a lot of books like these out there (and I have purchased many of them) and I find myself going back to this one when looking to gather my thoughts.

One of Paul's strengths is his ability to give you a complete script of a conversation--from both sides--so you have words to bring to the table. Sometimes it's incredibly uncomfortable just to read the conversations! If you can't read it, it makes it difficult to say it.One of the top ten books on my professional bookshelf! Perfect gift for someone who has just been promoted.

I was looking for a reference tool that matched our philosophy and was easy to use. I liked what I read and the other reviews so I took a chance on ordering this. I am an HR mgr and we immediately got this into the hands of two managers who needed to have tough conversations. One manager had years of experience managing people and the other a new manager. The dialogue fits our particular culture where dignity and truth are encouraged in employee communication. I am sure this will be one of our most appreciated resources for a long time to come. The index made it easy to zero in on the specific behavior that needed to be addressed and the topics were thorough enough in the descriptions without being overly wordy or time-consuming for busy managers to read. I also appreciated the author's advice on topics that need to involve HR and or Legal. I also ordered 2600 Phrases for Effective Performance Reviews and our first impression is that it will also be very useful.

Wonderful read. I bought this book because I have a problem subordinate and we needed to have difficult conversations with her. Luckily, she left on her own. Yet I kept reading the book. I'm gladni did! It covers a WIDE range of conversations you may need to have with your subordinates in a very delicate way.

Good book. the contents are good and useful. I recommend this book in case you need to have a general information

This book for me was a rare gem that changed how I view confrontation. I am generally a non-confrontational person and will deal with a lot of pain and anxiety rather than naming an elephant or making someone feel uncomfortable by calling out the things they need to improve. However, this book demonstrated many ways that confrontation was almost always necessary given the circumstances, yet didn't have to be negative or hurtful or accusatory. One of the important things he mentions is that it's not just what you say, but how you say it, and goes into detail about the legal issues you might run into, as well as methods for saying something constructive without the other person losing dignity. It was just really helpful to me to view these conversations, play out the many different ways that they might go, and have a solution or a conversation to have against many possible outcomes.After reading this book book, I have done a complete 180 in terms of my ability and willingness to address things that are wrong or that need improvement. Some people might read this book and say that it's all pretty intuitive and that much of it is "no-DUH" material, but I found it to be very helpful. If you are someone who generally does not approach others well or fears tough conversation based on how they might go wrong or how the other person will feel [about you], then this book will be very helpful. However, I also think that even seasoned professionals will glean something useful out of it.