Height adjustment on mine is not working. Anyone else notice this?

The height adjustment works correctly when the release lever is pushed and the vacuum handle is at an angle. When the vacuum is locked in its upright position, the height adjustment dial is not engaged, by design. I believe everyone observing the "the height adjustment doesn't touch anything and is useless" is looking at it with the vacuum handle locked it the upright position.

why does it take so long to receive item? 1-3 months??

I have prime so it took one day or so.

Stepping on it to release and use makes a sharp plastic sound every time, is this normal? Feels like it might break.

Hi Dear Shopper- We understood your concern about the sound. But it's actually normal, out of the friction during the cord retraction. If anything went wrong or broke, please feel free to contact our Customer Service at 1-800-282-2886 for further support! Thanks for coming to Eureka! -Eureka Customer Support Team

How do I return this item

Call Amazon customer care people, I'm sure they cn help you.

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✨ Clean smarter, not harder — see the difference with every sweep! 🧹

SPOTLESS VISIBILITY - LED headlights illuminate hidden dust and debris, so you never miss a spot.
EFFORTLESS MANEUVERING - Swivel steering glides smoothly under and around furniture for a stress-free clean.
PET FRIENDLY PRECISION - Includes specialized pet turbo brush and tools to tackle pet hair and dander with ease.
UNMATCHED SUCTION POWER - Dual cyclone technology traps everything from large debris to microscopic dust without losing suction.
SEAMLESS SURFACE TRANSITION - Automatic height adjustment adapts instantly between carpets and hard floors for flawless cleaning.

The Eureka MaxSwivel Pro NEU350 is a lightweight, bagless upright vacuum featuring a powerful 960W motor and advanced dual cyclone filtration. Designed for homes with pets, it includes a pet turbo brush and multiple onboard tools. Its swivel steering and automatic height adjustment ensure effortless navigation across carpets and hard floors, while LED headlights reveal hidden dust for a truly thorough clean.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

AR$1416670

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Product Dimensions	31.24 x 31.5 x 106.43 cm; 4.72 kg
Form Factor	Upright
Batteries required	No
Included components	Pet Turbo Brush, Crevice Tool, Dusting Brush, Brush Roll

EUREKA Powerful Upright Vacuum Cleaner for Carpet and Floor, Household Upright Vacuum Cleaner for Home Pets, Bagless Lightweight Upright Vacuum, MaxSwivel Pro NEU350 with Pet Tool, Yellow

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