HP14" Laptop | Intel Core i5-1235U Processor | 16 GB RAM | 512 GB SSD | Intel Iris Xe Graphics | FHD Display | Up to 8hrs battery | Windows 11 | Dual Speakers | Natural Silver | 14s-dq5010sa

This item has been purchased to replace my old windows 10 - HP laptop I have used for over 6 yrs. This new one is a little smaller (14 inch as apposed to 15.6 inch) however the design and build of my new model is great, the keyboard is a delight to use and the laptop itself is very light in weight. The i7 intel processor make for extremely quick response and generally speeding up my experience in what ever task I take up. All in all I am very happy with my purchase. A good product at a great price.

Great computer. 15 inch screen, good size. Not too big or small. Thin and light re travelling. Excellent screen resolution. Very easy to set up. Comes with Windows 11. Easy to link with my existing Microsoft account. Set up takes about one hour but can be left until completed. Good value, respected brand, and quick delivery and excellent service. Delighted with my new computer. Does just what I want, emails, document management, Internet and streaming. Would highly recommend.

Its a fair product. Over the use it does feel little slow and does lag sometimes. It feels little cheap but for the price range it is cheap. Feels plasticy. Its a fair size and for basic functions its usable. Not bad for a light use. Wouldn't use it for heavy use. Maybe for travel light work like for emails, and little microsoft office use is ok.

I have been a loyal HP customer (and Amazon) for over 20 years, relying on their laptops for my small business. My previous HP Envy was a solid, high-quality machine that served me well for four years before showing signs of wear. Naturally, I chose HP again, expecting the same standard of reliability. Unfortunately, this HP 14” model has been nothing short of a disaster.From day one, the build quality was a disappointment—cheap plastic feel and lacking a touchscreen, which was not made clear in the product listing. The connectivity is also poor: the USB-C port does not support data or video output, and even HDMI does not function as data connection with my Samsung M8 monitor, making video calls impossible.More concerning was the fan, which was noticeably active even during light use. I initially ignored it, but just a couple of weeks in use, the laptop overheated and crashed completely. To make matters worse, HP refuse to assist me because I am currently in the UAE, even though the laptop was purchased in the UK. Their policy states they won’t provide support if the device is outside the country of purchase —completely unacceptable for a global brand.Adding insult to injury, I discovered there was no warranty included—how is HP even allowed to sell "brand new" laptops without a warranty? And now, because I am just five days past the return window, I am left with an expensive, faulty device and no recourse.For £529.99 (supposedly reduced from £722), this purchase has been a complete waste of money.If you’re considering this laptop, save yourself the frustration and look elsewhere. HP has seriously let its loyal customer down.

Great size reasonable price. Perfect screen size and lightweight

Fantastic computer with large screen

Item is fine, but the delivery man left it by our bins without attempting to ring our bell, neighbour found his item there and alerted me.

It is NOT a touchscreen despite saying so. It feels like it is made for a price with lots of plastic. Having said all this, it boots up fast and does a the basic things I need. Screen looks matt rather than gloss.