Power Pet Electronic Pet Door - Medium - PX-1

This door was easy to install and is working entirely we hoped. Our three dogs all learned to use the door within 24 hours. Seems well built, though only time will tell if it is durable, as it has been in use for less than a week at this point.

Door works great had problems with FedEx delivery it contacted the seller and they responded in minutes and called FedEx and got it all sorted out then just about a year of using it it stopped working with the collar messaged the seller and again with in minutes replied told me how to test it and fixed it under warranty absolutely the best customer service I’ve ever had with a product.

This item is very well made and is worth the price. It let's my cat into the barn and keeps out the foxes, skunks, and racoons. So far, works very well. Also, very easy to install.

I have had the PX-1 Pet door since March 2022. We didn't have a nearby plug in so I bought the batteries and charger. I absolutely love this thing! My dogs learned how to use it within moments. With the batteries I never need to worry about a power outage. My yard is fenced in chain link, and my dogs go in and out whenever they want to. My wife and I have learned to constantly look at the flashing lights as we pass the door to detect when a battery is low. The door will continue to work just fine when the battery low light is flashing. We simply swap out the low battery for a recharged one. Recently I bought some fresh batteries from another supplier for way cheaper than Hi-Techs. That is my only complaint about the whole system is the batteries on the collar needing to come from the manufacturer. I did invest in the MS-5 transmitters because they are weather resistant and testable with a button. The batteries seem to last 4-5 months. I just buy a bunch of them at a time so I have one to swap out. I would definitely repurchase this door. When this one wears out and the user replaceable parts don't make it work I'm buying a new one of the same type. I've heard nothing but bad things about the newer Wi-Fi versions of this door, so I'll stick with what I know works.

Not a wise investment. Bought this door about 9 months ago. Install instructions were quite clear and we'll written. Door worked for about 7 months. Now the motorized door that goes up and down when my dog nears stays up. I have cycled the power and when restoring the power, the door does go down and stays down. At least until my dog nears to go outside again. The door opens and stays open until I cycle the power again. It does this every time my dog opens the door - it will not close by itself until I cycle the power off then back on. I have a battery backup on the door so I know the issue is not power related. I have sent email to the company but no reply. I'm removing and will be replacing with the old fashioned type. At least that one will stay closed. Not worth the steep investment IMO.

The media could not be loaded. I love the pet door, I own two now. They are built well. After 4 years I did have a problem. I bought a new one and troubleshoot the old one and found the inside sonar sensor had gotten pushed in and was not receiving a signal from the collar transmiter. I installed the new door and cleaned the old door. Bench tested the old out and it works great again. I will keep it as a spare replacement if the new door gives a problem. But in my opinion they work great.

Great concept and really like the door. However, at the 15-month point (3 months out of warranty), the outside sensor stopped working... unless you open the door about 1/4 of the way then it magically works. But with the door closed, no bueno. I actually did experiment and found it worked close up if the range is set on 6 or lower but the pet must be practically touching it for it to work on 6. Was told too bad, out of warranty, try replacing the sensor cable and/or the main circuit board (spend some money and might get lucky). Heading down that path next. Although the sensor harness seems reasonable at $23.99, there is also $16+ for shipping tacked on to make the cost much less reasonable. Will see if the harness solves the problem. If not, then the circuit board to hopefully salvage the just over a year-old door. If not, we'll have an expensive brick.

This door is perfect. I have one older dog and a younger dog. It gives my older dog plenty of time to go through it before it shuts. It never malfunctions or has shut on my dogs or even my cat if she follows my dog in or out. I went out of town and I had no worries about if they could get in or out when they needed. I just had someone come feed them once a day. If you board your dogs this door will save you money over time. Also I don't have to get up every few minutes to let the dogs out either. I love this door!