Aurora Commercial Grade 200-Sheet Auto Feed High Security Micro-Cut Paper Shredder/ 60 Minutes/Security Level P-5

If you're trying to shred volumes of letter size paper, this is your shredder. I wanted to get rid of a file cabinet full of old financial documents, plus boxes in the garage and this saved me tons of money I would have spent if I'd taken everything to a professional shredder (or called a shredding company truck) and tons of time if I'd used a regular shredder. Plus it shreds everything into smaller sized, more secure confetti, which in turn takes up less space in your trash/recycling and is less of a mess than cross-cut shredded strips.This shredder is designed for you to open the lid, place several hundred sheets of letter size paper into the bin, close the lid, and walk away. You get other things done while it shreds. Amazing. Come back when it's done and load more. Also, all of these shredders that you can compare it to - they all have "run times" which means how long can it run for before it gets hot and needs to take a break. This has one of the longest run times, so it will shred way longer than the others before you need to stop. Which means more boxes of files done sooner. Awesome.Does it have any drawbacks? Yes.If you want to shred paper that isn't letter size, you won't do well using the letter bin. You need to hand feed through the top. The top feed does not accept a heavy load. You can't put very much down it at a time. If you like to hand feed a lot at a time, this isn't the shredder for you. Also, in the letter bin, paper that isn't normal paper (different weight - too light, too heavy, has folds in it) sometimes it doesn't pull through and the whole batch waits while it spins its gears and you have to pop the lid open and pull the paper on the bottom out and reset the stack.So I shredded probably 20 boxes worth, sold my file cabinet, and took it to my office and kept going.Ok, so then - about the customer service that I mention in my review title: I did have a problem. It's been 3 months... and the entire shredder broke. The main gear system just destroyed itself. Total mechanical failure. (All internal - nothing dangerous.) I was worried that I was going to be one of those 1 star reviews. "Oh why didn't I believe those reviewers?" (But every single shredder you read has some.) So I searched online for Aurora, found their website, emailed customer service and got a response immediately. Not days or hours - minutes. (Yes, it was during business hours.) They had me reply and send photos of the damage / failure plus proof of purchase. They basically said, ok, no problem, you're covered, give us your address so we can ship you a new one. (I did not need to return the old one.) They were so easy to deal with and no hassles - and yes, they spoke English.PROS:FastQuietExcels with letter size paperProduces micro-cut particlesShreds on its ownLengthy run timeGreat customer serviceDoes not require continuous (expensive) oilingCONS:Not as good with hand fed shreddingCan stall on letter size if abnormalDid break after 3 months (but was quickly replaced for free)Final Comment: At this price point, and with their service backing their 1 year warranty, if you have a lot of letter size shredding to do in the near future, it's awfully hard to justify picking a competitor.

I have a LOT of shredding to do--mostly because I've always found shredding so messy, frustrating, and noisy that I kept putting it off and putting it off, filling boxes with old bills, tax stuff, etc.With this shredder, the task is so much easier. First, it can shred 200 letter sized sheets at a time. The inner part can shred ONLY letter sized paper, but you can feed irregular sized paper, credit cards, paper with staples, etc. through the top part, up to ten sheets at a time. You do have to put oil in the shredder--the manufacturer recommends once per month, but with the amount of shredding I've accumulated, I've added oil a few times this month. It's totally easy to do. Just squeeze it from the oil bottle along the shredder teeth & run the shredder in reverse for like 3 seconds. Done. No mess.The shredder is very quiet, the pieces are tiny and can never be put back together, and the bin is large, so you don't have to keep emptying it every ten minutes. Plus, my old shredder would make a terrible mess of little bits of paper everywhere. This one works like a dream, and there is only a mess if I am careless about dumping the shreds into the trash. Worth every cent I paid for it. Omg, what was I waiting for?

This is a fantastic shredder. Smooth and quiet. And a ton of power for demanding shredding jobs. For a mid-range shredder for an office or home office, this is a fantastic product. Also I recommend getting oil with it and regularly oiling it.I also love being able to put a stack of paper in it and having it self-shred!

This is, hands down, the best shredder I've ever owned. First, the auto-feed is a must. If you have stacks of 8.5x11 paper that needs shredding, this is your product. I've had Fellows for years that I used to hand feed paper into, which was great at the time but now, I need the auto-feed. I decided to get rid of my file cabinets and tons of paper, buy a high speed scanner (Epson RR-600W) and make all my files electronic.It was working out great until I realized that I have hours and hours of shedding to do. I recently tried an HP shredder with auto-feed and that was a disaster. The paper kept getting caught on a ledge where the paper feeds in and it would stop barely into a stack. So I looked for something that wouldn't get caught on anything (didn't care if it was P4 or P5 cross-cut) and I saw this one. It was a little more than I wanted to spend, but instead of calling out a shredding truck or taking bags and bags of paper to a place that may or may not shred my confidential docs, I spent the money and I'm really happy that I did. I can put 200 pages in this machine and go about my business while it does all the work. I think it's about 8 - 9 minutes to shred a full stack (mainly because it is a P5 and the shreds are pretty tiny). You can't leave staples in the auto-shred because of the way the paper is pulled into the machine, which is the best thing about this shredder. I just feel the edges and rip the staple of the corner (I'm not gonna site around pulling out staples with a remover). The manual feed takes staples and odd shaped docs. This thing is fairly quiet for a shredder which makes me happy too. It's on casters so I can pull it in and out of the little cubby that I have it in. The paper bin is also has casters on the back to you can tilt and roll it over to wherever you want to empty it. Aside from my high speed scanner, this one of my favorite purchases ever. Dont waste your money on a top loader where the paper sits upright in a feeder, like a printer, just get one of these. Either size would be superior to any other shredder function in this price range.

I like the confetti this thing makes. Nice large bin. Appears to be well made.Except...The direct feed slot allows pages to divert into the auto-feed hopper. This makes feeding curled or creased or small (postits) pages difficult. I will probably take the auto-feed hopper lid off to get around that problem. Yes, I would buy it again.