The Cold press juicer doesn't start after receiving it. Is the product defective?

Our cold press juicer is equipped with a safety lock feature. It can only be successfully started if all steps are followed correctly. You can refer to the installation instructions described on the last page of the manual.

Can this juicer be used to juice lemons?

No, it is not suitable for juicing lemons or other highly acidic fruits to prevent corrosion of the rotor caused by strong acids.

Why does pomace flow out of the juice outlet?

Please make sure all accessories are installed. If the filter is not installed, pomace may flow out of the juice outlet. Any question or concerns of our juicer, please feel free to reach out to us. we are always here to assist.

Regarding the pulp not being ejected efficiently？

Please note if there's a little or no produce in the Hopper, the remaining pulp may not be pushed out effectively. In such cases, If you want to keep juicing, just add the ingredients, the pulp will eject properly, or cleaning the juicer directly.

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Description

🍹 Juice smarter, live fresher—unlock the power of slow-pressed perfection!

SAFETY FIRST DESIGN - Auto-stop lid lock ensures child-safe juicing, giving peace of mind while you blend.
MAXIMIZED JUICE YIELD - 300W motor extracts more vitamins and nutrients for a health boost in every glass.
TIME SAVING WIDE FEED CHUTE - Juice whole fruits and veggies without pre-cutting—because your time is precious.
EFFORTLESS ONE BUTTON OPERATION - Start fresh juice with a simple press—no hassle, just pure convenience.
STREAMLINED CLEANING EXPERIENCE - Integrated hopper and strainer plus a special brush make cleanup a breeze.

The SUSTEAS Cold Press Juicer features a powerful 300W motor and a large 5.3-inch feed chute that accommodates whole fruits and vegetables, maximizing juice yield and nutrient retention. Its one-button operation and safety auto-stop lid make juicing effortless and secure, while integrated parts and a cleaning brush simplify maintenance. Ideal for health-conscious professionals seeking efficiency and quality in their daily routine.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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