Can you use it with the power cord plugged in or only when wireless?

Dear Amazon Customer: Thank you for your question! We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, it can be used both ways, plugged in or wireless. Please note, if using while plugged in, it will take longer for it to charge fully. Thank you! For any further questions or concerns, please click on the link below to be connected with our customer support team: https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority. Sincerely, Zyllion Customer Service

Where do you plug in the charging cable? I feel like an idiot but I’ve looked all over the massager!

Dear Amazon Customer: Thank you for your question! We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, our massager comes with two cords: one for the wall and one for the car. The charging cable on the massager should be on the back side coming out of the rubber hole. If you're still unable to find it, please contact us for assistance. For any further questions or concerns, please click on the link below to be connected with our customer support team: https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority. Sincerely, Zyllion Customer Service

I ordered this on the 19th it was Prime and 2 days,,I'm getting notices they say it's not shipped yet.?they will let me know?.

Dear Amazon Customer: Thank you for your question! We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, your order is being fulfilled by Amazon and shipped from an Amazon warehouse. As part of Amazon's policy to protect customers' privacy, sellers are granted limited access to your account information. We do not have access to information explaining why your Amazon shipment is delayed. Please contact Amazon's Customer Service Support team at 1 (888) 280-4331, as they would be better equipped to resolve your concern. For any further questions or concerns, please click on the link below to be connected with our customer support team: https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority. Sincerely, Zyllion Customer Service

Can it be used for hips/glutes?

Dear Amazon Customer: Thank you for your question! We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, the massager can be used almost anywhere on the body, including hip/glutes! We do recommend avoiding any bony areas, however. For any further questions or concerns, please click on the link below to be connected with our customer support team: https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority. Sincerely, Zyllion Customer Service

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Description

🔥 Recharge your relaxation with cordless deep-tissue bliss!

SAFE RELIABLE - FDA-listed with overheat protection for worry-free daily use.
DEEP TISSUE RELIEF - 3D kneading nodes mimic professional shiatsu massage to melt muscle tension.
CUSTOMIZABLE COMFORT - Two-speed settings and heat function tailor your perfect massage experience.
ULTIMATE PORTABILITY - Cordless rechargeable design lets you unwind anywhere, anytime.
ERGONOMIC VERSATILITY - Contours seamlessly to neck, back, shoulders, calves, and thighs for targeted relief.

The Zyllion Shiatsu Back and Neck Massager is a cordless, rechargeable massage pillow featuring 3D rotating deep-kneading nodes, heat therapy, and two speed levels. Designed ergonomically to fit multiple body areas, it delivers professional-grade muscle pain relief safely with FDA-listed overheat protection, offering over 2 hours of cordless use per charge.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.