I just got the king duvet cover, but we did not receive the shams. It says it is a three set. Can’t find the contact information for the seller?

Contact Amazon customer service.

How does it hold up to pet (dog) nails jumping up on the bed?

Dear, Our duvet cover is made of nice quality microfiber. If your pet's nails are sharp, the fabric may pilling or hook. If you have any questions about the product, please feel free to contact us. We will help you solve the problem. Welcome and thanks for purchasing from NTBAYHOME on Amazon. Best regards.

For customers who’ve had it for longer than 3 months... How is the material holding up?

The material is holding up really well. I have a toddler and two cats and it looks great. It washes really well too.

Is this a duvet slip or an insert? Do i need to purchase additional items?

Dear, The product is a duvet cover set. Our twin size duvet cover set includes a duvet cover and a pillowcase. Our queen/king size duvet cover set includes a duvet cover and two pillowcase. Comforter and pillows are not included in the set. You need to buy that separately. Welcome and thanks for purchasing from NTBAYHOME on Amazon. Best regards

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