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D**Y
Been installed since 2018 and still going strong!!!!
Really impressed!! I purchased in 2018 and have 2 units on the side of my house 2 in trees on my property. I live in New England so they get punished as far as elements go. Had 1 camera die but got a new one and has been working fine for 4 years. I monitor them remotely with an old tablet with the simpliview app. It's been on my desk for years essentially untouched .. power outage no problem it just restarts after power comes back and starts working. I don't use any of the alert of notifications so I don't know about that. But.tjis system has been bullet proof for a long time. Money well spent too bad it looks like they're gone. Or not available any more.
B**N
I bought this cause the reviews were excellent.. I wasn't disappointed
Just received unit well packed..I bought this cause the reviews were excellent.. I wasn't disappointed. I started installing the wires 2 days ago Hooking up DVR is step by step as well as setting up your cell phone. The cell phone video feed will help you fine tune your cameras into perfect position as you see your adjustment in real time on your phone. Pretty handy. I adjusted my cameras as not to see traffic going by cause the motion detecting buzzer I turned on in the DVR menu will go off on every passing car. I don't have any animals around to set a camera off except for an occasional stray cat out for a midnight stroll.The eight cameras were perfect to catch all sides of the house. Leaving nothing exposed. The DVR has room for 16 cameras so I may get 1 or 2 more for inside the house.It comes with 8---60' cables but I bought 2---100 footers and I am glad I did in order to do far corners away from DVR unit. I ran wires through attic and out by the vinyl siding top edge J-Channel. Stuffed wires along the house between J-channel and vinyl siding covering bottom of the eves. Some spots I lifted out a 2ft spot on the vinyl siding with a molding lifter and stuffed some wires underneath the siding and used a utility knife to cut out a notch for the exiting wire lead and then just smack the vinyl siding with your hand to click it back in place. (Be careful on cold days as not to crack the vinyl siding)
M**N
Exceeded Expectations
Overall we are pleased with this unit. It is quiet and functional. The HDD is a little undersized if you are running all the channels at once.The GUI takes a little getting used to and the included instructions aren't exactly clear but the author of the manual may have a bit of a language barrier.The included cameras are good quality for a 720 camera.The only major quirk that we found in this product is that the DVR reads the cameras in banks. 01-04, 05-08, 09-12 and 13-16. We are running 8 720 cameras and 8 960 cameras - each resolution must be banked with cameras that match their resolution or drop the whole thing to D1 quality video.Overall this is a good unit, especially for the money. Would definitely recommend!
C**R
A really good deal.
This security system replaced a Lorex system that was 6 years old and the DVR crashed. The price of this new system was half of what the Lorex cost. At the time Lorex was supposed to have the best software and ease of use. This new system has everything the old one had. It has better resolution and easy to get on line. The old DVR had 8 camera capability, this new one 12. I'm using a couple of the old cameras since there are 12 inputs and they work ok with this dvr.
U**R
Tech support is NON EXISTENT!!! Lifetime tech support HAHAHAHA!!!!!
I purchased this product and it has worked great for the last 4 1/2 years, and still does, EXCEPT for some reason the password is not working. Good luck trying to reach someone to assist. Plus the DVR has no option for factory reset to be able to get it working again. What good is a video surveillance system if you can not access the recorded footage. Called the phone number for tech support that was on paperwork, they claimed this wasn't their product. Then emailed [email protected], which was the email listed right under the phone number I called and got the response this is not our equipment and the email you are providing is not associated with us, only to get a reply from the company that answered the phone. Then after they asked a few simple question the only answer they could give me is, sorry we are unable to reset the password on this DVR, you will have to buy a new one. Lifetime technical support huh, what a JOKE!!! Do not recommend buying any products from this company.
A**R
Awesome security cameras
These are great, takes time to run the wires and get correct camera placement but once you do they work perfectly. Clear color picture during the day and surprisingly clear black and white picture at night, the cameras have excellent range. The instructions are basic and don't offer a lot of info but you shouldn't need much direction because it's pretty much plug and play. Took me a day to install 8 cameras and that was running the wires through the attic and down inside the wall to where I have the DVR. I will recommend these to anyone.
K**E
Hope warranty is real. These people are a bunch of screw ups and purchasing from them is a mistake.
System HDMI has failed. Hoping it can be fixed with a firmware updateSo here is our situation.Since this system was purchased last year it has not worked satisfactorily and in fact has not worked according to what was sold and paid for.The hardware was received and properly installed but failed on several components.The IMS software never worked properly from downloading to being able to configure the DVR and cameras. It still doesn’t work.The seemingly easy process of shipping a working replacement DVR was totally botched and now this non compatible replacement has to be returned.In order to achieve the limited functionality I am now experiencing, I had to figure out the technical aspects of how to use the limited hardware.I have not received a working system and there seems to be no assistance available from BV Security.I would like a suggested solution at your earliest convenience.There is only one month left under the original warranty and if you are thinking that you can let that run out and claim there is no warranty, let me assure in the strongest terms that will not work.DO NOT, under any circumstances buy from this company.
Trustpilot
1 week ago
5 days ago