My slate platter came broke. How can I get another one

Hello Terrie, really sorry to hear this. Please, contact our support team through the message system here on Amazon, providing us with your order ID, and we will try our best to make this shopping experience a great one for you. Thank you, Bryan Durawe Company

where can I get replacement bowls & accessories for this tray from?

I don’t know. I think contacting the seller is a good idea.

I gave both as gifts, but I have a few bamboo pieces I use. I wash them with a lightly soaped wet cloth, and then I go over them with the same. Lots but with ALL the soap rinsed out. Finally, I dry them with a clean cloth. Because this particular item has drawers and such, let it air dry completely, put all the parts back together, and store it as you normally would. Some people may just wipe bamboo down with a damp cloth, but if I’ve put any kind of meat on it, I like to follow the procedure I wrote above. It’s a good idea to NEVER soak any wood cutting boards or similar items.

Has anyone had any experience with the slate sweating as it warms? That would make for some wet cheese.

I used it once and it seemed to be fine no sweating

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🧀 Elevate Every Occasion with the Ultimate Bamboo Charcuterie Experience!

GIFT READY LUXURY - Beautifully boxed and designed to wow at weddings, housewarmings, or any celebration—because your guests deserve the best.
ECO CHIC EASY CARE - Heavy-duty bamboo resists wear and cleans effortlessly—ditch plastic, embrace planet-friendly style.
SLEEK BAMBOO ELEGANCE - Sustainably crafted bamboo board that elevates every gathering with natural charm.
ALL IN ONE ENTERTAINERS DREAM - Includes 4 precision knives, 2 forks, 2 ceramic dip bowls, stone slate, and wine opener—everything you need to impress.
GENEROUS SIZE PERFECT PRESENTATION - Spacious 35.5 x 33 cm surface ideal for artfully arranging meats, cheeses, fruits, and dips.

This premium bamboo charcuterie board set by Durawe Company features a large, eco-friendly surface (35.56 x 33.02 cm) paired with a full cutlery set including 4 knives, 2 forks, a stone slate, 2 ceramic bowls for dips, and a wine opener. Designed for effortless entertaining and gift-giving, it combines sustainable materials with elegant functionality, perfect for any social gathering or special occasion.

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Brand	Durawe Company
Model Number	Bamboo Cheese Board (DE)
Color	Bamboo
Product Dimensions	35.56 x 33.02 x 3.99 cm; 2.62 kg
Material	Bamboo,Steel
Special Features	Removable
Item Weight	2.62 Kilograms

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