Nespresso Vertuo Next Coffee and Espresso Machine by De'Longhi, Limited Edition, 5 cups, Matte Black

We've owned our Nespresso for about a year now, and my wife loves it. She was over the Keurig and started talking about it, so this was either a Mother's Day or Birthday purchase. She hasn't looked back.

This thing sucks. It’s incredibly finnicky and works, at best, intermittently. It leaks, it rarely reads the barcode the first time, it’s as loud as a jet engine, and product support from Delonghi is non-existent. Literally anything else will make a more reliable cup of coffee - you’ll spend more time trying to coax the machine into working than you would just making a pour over or a filter basket of coffee.My wife and I bought this for our bedroom. We thought a coffee station would look cute and hotel-like. What we failed to consider is that we hadn’t actually used one of these pieces of garbage in a hotel room. If we had, we’d have know what an absolute waste of time these things are.Imagine, you’re the proud owner of a new Nespresso Vertuou Next. But you’re in for more than the machine. They got you for the descaling liquid and the pods (which average $1.50/cup for the more basic flavors). You fill the reservoir with water, pop in a pod, and summon the Herculean strength required to hold the lid down and lock it (forget doing it one-handed). The LED on the lid flashes white until it’s solid. You’re so tired and you just want your coffee but it’s been easy enough so far. The LED is now solid white! Go time! You press the button…the machine whirs with such sonic enthusiasm you’d think you had your very own McDonnell Douglas all-weather tactical F-15 jet taking off in your home or place of business. After what feels like an eternity, the LED flashes orange. ??? What does that mean? You hadn’t paired your phone with the machine so you Google the error code to discover it could mean one of several things. The most likely culprit is that the machine “can’t read the barcode”. Each pod has a barcode printed on the underside of the plastic lip and this must be the sole contributor to any employee satisfaction at the companies involved in bringing this heaping trash pile of a product to market - they must sit back in their office chairs and laugh and laugh knowing that they’ve managed to sell two complementary products, designed for each other, that barely work together. You’ll open the lid, but you have to do it carefully or else the lid mechanism will eject the unused pod into the used pod receptacle. After you’ve secured your pod, you’ll look around the machine for any residue or dirt that could be obstructing the barcode reader but the manual never tells you where that is so you have no idea what you’re looking for. You’ll give the pod holder a wipe down, reseat your pod, close the lid, lock it, and press the button again. The jet engine roars to life. After another 5-10 seconds of whirring, the LED flashes orange again. This will repeat ad nauseam until you give up. You’ll repeat this dance every other day until, one day, the machine decides to grace you with a cup of coffee, which is fine. It’s warm and tastes good and you enjoy it. Which is when the Stockholm syndrome takes over.Don’t let the price tag bully you into making this relationship work. Don’t buy this machine. If you have, return it. It’s a piece of you-know-what. Literally anything else makes a more reliable cup of coffee.

I've always wanted one of these but ended up buying every other cheaper espresso maker cause I just didn't want to spend $$$ but ended up spending $$$ cause I never liked the product the machines gave. When I say I literally would spend $200+ a month on Starbucks, I would.. I wanted to cut back on me doing that so I started buying machine after machine and nothing gave me anything similar to what I would get from Starbucks. I finally bit the bullet and got one and I unpacked this sucker as soon as the FedEx lady sat the box down and was making me up a shot before she even could pull away. I know all the ends and outs on making the drinks at Starbucks. Let me tell you what !! I took a sip of my first glass and I could almost go back in time an kick myself for not doing it sooner. I couldn't taste a difference and if anything mine was better!! Just buy it and do yourself a favor. By far worth every single penny spent!!

Good coffee maker

Absolute love the coffee this machine puts out, however my experience is that the machines fail after a short while ~1 yr. ( been through 4) and the warranty is not enough. They will replace with a refurbished machine once & then you get to buy a new one. Wasteful and a quality control failure.

I love this machine, a bit disappointed it did not include the sample coffees but the seller did refund partial amount.

This is our second machine. The first one had to be completely replaced. This one...Sometimes it works, sometimes you get flashing orange lights that tell you it needs to reset the system. The taste is very inconsistent and most of Nespresso's flavored coffee's have a chemical taste to them. Possibly because of the aluminum pods. You must wait for every function to complete entirely or it will error out and you have to reset the system. The design function would be awesome if it wasn't so quirky. I'm looking for a better system and will replace it as soon as I find a more reliable, better flavored alternative.

Quick update. The seller offered a refund for the missing pods. I received my refund the same day. You can't ask for better customer service. Well done and thank you for your outstanding customer service!The Nexpresso box was inside another box, and arrived without any issues. However, the Nexpresso box did not contain the free 12 pods that are offered. I reached to the seller to report the missing items. The seller responded quickly (same day) and offered to solve the problem. Their customer service is outstanding and deserves to be noticed. Happy with my machine so far.