M**H
Great umbrella and awesome service.
I purchased 5 of these umbrellas for Christmas presents. After reading the reviews I decided it was the best product for the money. This umbrella is very well built, smooth easy opening and closing, the perfect size rain protection, and it looks high end. I have used this umbrella several times in hard rains and winds and it has preformed as stated. The storage size is perfect and small enough to keep in a purse or backpack. I highly recommend this umbrella and you can’t go wrong with this purchase. I did end up contacting the seller a few days ago, as one of the five was difficult to close. The seller responded to my email inquiry the following day and within 3-4 days I had a brand new replacement umbrella. This speaks volumes when it comes to a seller that backs their product. I appreciate the quick and professional response and will definitely order again when the time as come.
R**T
Very nice umbrella
I like the strong open mechanism on the umbrella and the fact that the canopy is vented (you're still advised to point the umbrella into the wind). The umbrella is easy to carry, despite being made of heavier gauge material than the cheap umbrellas I'm used to The handle on the umbrella is oval, rather than round, and this seems to allow it to fit your palm better. The whole thing, from canopy to handle, seems made of quality material.The umbrella does sort of close at the push of a button, but only the canopy. You still have to push the shaft closed. The only negative I've found is that you have to close the umbrella all the way to reopen it. You can't push the button, have the canopy close and then push it again to open the canopy. You have to telescope the shaft shut first. I guess there's not much alternative to this, since it's the force of the shaft springing out that opens the canopy.But's that's a minor nit I'm picking. I like this umbrella and would recommend it to a friend.
L**L
High-quality Auto-Open, Auto-Collapsible Umbrella
The EEZ-Y Compact Travel UMBRELLA is a quality item. The case is well-made. Delivery was quick and packaging was fine. And, customer service is excellent. The only reason I'm giving it a four-star (and not a 5-star) rating is that this umbrella is somewhat heavy. Since I have knee issues, weight is an issue. Also, even though I LOVE that there's both auto-open AND auto-collapsible, it's not-so-easy to completely close it. After it's collapsed, to completely close it, one needs upper arm strength (or a wall to push it against). Nevertheless, I'm thrilled with the purchase.
C**R
Great product, even better customer service!!
This is an extremely well-built umbrella and at a ridiculously low price for the quality. With the vented canopy, inversions are greatly minimized. The rib support construction is pretty heavy duty. As for the customer service - the first time I used the umbrella was in downtown Boston on a fairly windy day. The umbrella was holding up beautifully until I turned a corner into a wind tunnel between buildings. The wind was so strong, it bent a portion of the canopy down. Clearly, this is not the fault of, or a defect in construction. Pretty much any umbrella would have folded in that wind. It sagged on one side, but still worked. Support sent me an email asking about my satisfaction with the new umbrella and I told them about this incident for which they were not responsible. They sent me a new one, anyway. Awesome. BUY IT!
F**E
Great compact umbrella with excellent customer service!
I have only had my umbrella for a few days, but so far it works great! I travel quite a bit and am on the road more than 50% of the time. Because I travel so much a very compact umbrella is important to me. The EEZ-Y is lightweight and compact. It fits in my backpack, or my suitcase, without taking up too much room.A golf umbrella is really good for providing a large footprint and keeping the rain off of you, but they aren't exactly small and don't pack well. The footprint of the EEZ-Y is significantly smaller comparatively, but it's perfect for walking the crowded streets of NYC when it's raining without hitting all of the other umbrellas on the sidewalk. You might be able to squeeze two people under it as long as you both don't mind getting a little wet, and you really like each other. Otherwise, for me, it's just about perfect.I read several reviews where people complained that they could only get a few fingers on the handle. It is definitely a small, nubby handle. If you have big hands, you won't be able to get more than two or three fingers on it. I have fairly normal-sized hands and I can grip it with my thumb and three fingers no problem. The grip is also rubbery and provides plenty of leverage and grip to stabilize the umbrella. However, if you want a larger grip you may want to look at a different sized umbrella. Again, I was going for something that is compact.The one-touch button for opening and closing the umbrella works just fine. Keep in mind that when you close the umbrella that it doesn't fold all the way back down. The button will close the canopy, and then you must manually collapse the umbrella. This is under tension, but unless you have problems with arthritis or some other physical disability this shouldn't be an issue. You could even push it into the floor if it was too difficult, but I don't find it to be an issue.I also have been amazed at EEZ-Y’s customer service! When I registered my umbrella I made a note that I thought the color was a bit off, and that the grey looked a bit too green. EEZ-Y promptly arranged to have the umbrella replaced with a different color – without me asking! They have been extremely polite and responsive to emails throughout the process. Top notch customer service!Other than the grey color being slightly off I have yet to find any faults with the construction, materials, or operation of the umbrella.So far, I am really enjoying the umbrella and the service offered by EEZ-Y. I would definitely recommend this to someone!
Trustpilot
1 week ago
1 day ago