GE Profile Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter, Scoop Included, 38 lbs in 24 Hours, Pellet Ice Machine with WiFi & Smart Connected, Black

We’ve had the Opal ice maker for a while now and it has been great. The nugget ice is exactly what we wanted—soft, chewable, and perfect for drinks. It makes ice quickly and keeps up really well for everyday use and when we have people over. One feature I really appreciate is that the machine tells you when it’s time to clean it. That takes the guesswork out of maintenance and helps keep everything running smoothly. The cleaning process is simple and straightforward. Overall it’s been reliable, easy to use, and produces excellent ice. If you like nugget ice, this machine is definitely worth it.

Love this icemaker! Quite a process to get it cleaned and ready to use but I understand why. Just realize that you will not remove it from the box and immediately begin making ice. Speaking of removing from the box...it is very well packed! Lucky you if you are young and strong or have a person in your home who is strong. I am an 80 year old woman slightly over 5 feet so it took a while to unpack! All of the effort involved in getting this machine ready to start producing has been worth it. Adhere to manufacture's suggestion to use only distilled water. A note regarding the noise some people have complained about...not my experience! Very quiet.

I purchased this item for Christmas for my wife. On Christmas day we set the ice machine up for the first time, and not only did it have a small dent in it, it leaked horribly out the bottom. I understand that sometimes this type of thing can happen. Dealing with GE about this issue is the basis for a one star review. If you have a day job it is difficult to deal with GE. They are not open on the weekends and they are on east coast time. Also it took nearly 15 days to finally get to a point where I could return the machine. GE wanted pics and Video of the issue sent to an account that would not except the email due to the size of the file. Then GE wanted me to perform tests on the machine and replace certain parts all while trying to send more videos and pics to the same sub standard email account. I dealt with three different people during this encounter and was finally dismissed by GE and told to return the appliance to Amazon. Thank goodness Amazon makes it so easy. Would not recommend. I'm sure that if you get a working model it would be great. The ice maker actually looks really nice butt God himself help you if you ever have to deal with GE customer service.

Loud but great ice maker. It’s easy to clean but it asks you to clean almost every two weeks.

Works well on the counter and fits underneath the cupboards. The pull out ice drawer is great rather than having to life a lid to get ice. Makes ice quickly, but would recommend also purchasing the extra tank. The ice bin drawer/basket look somewhat damaged/worn for some reason. Amazon made a deduction to the purchase price, which we accepted.

I love this ice maker. This is the newer model and it does have some better features but the fan is SOOOO loud after getting out ice. It makes ice fast so the fan isn’t on a super long time but it is louder than my fridge when it is on. The old version is not like that at all.

The ice this makes is incredible. Soft, chewable, and quickly cools drinks. This machine starts making ice in 15 minutes and maintains producing large volume of ice all day. I do recommend the side tank as the reservoir in the core unit will limit ice production over the speed of the machine. I STRONGLY recommend using ONLY DISTILLED WATER in the machine. If you have any minerals in your water it will build up in the machine quickly. It’s a pain to descale these machines so best to avoid it - use only distilled water! The stainless steel looks good and is durable. We haven’t experienced noticeable scratching. While the metal scoop looks good, we prefer the older clear plastic. It’s noticeably lighter to handle. The machine makes about 54 db at 3’ distance. So quiet but noticeable if low hums bother you. This is remediated given how quickly is makes ice thereby turning off and being silent. This is an excellent soft ice maker.

Do not buy one of these. After one week it started making terrible noise. I reached out to GE who took 3 weeks to respond. They say you need 8 inches of space around the top, sides and back for it work properly even though their manual says 3-4. There is not enough space on the counter to give it 8 inches behind it and you can't put it under a cabinet. They also said to remove the new filters it comes with since that can cause problems. They won't even offer to fix it unless I show the problem with 8 inches of space around it.