LaCie d2 Professional 10TB External Hard Drive Desktop HDD – USB-C USB 3.0 7200 RPM Enterprise Class Drives, 5 Year Warranty and Recovery Service (STHA10000800)

The fan on my LaCie 1big Dock Thunderbolt 3 4TB HDD and Desktop Hub was not turning on and the top of the case seemed to be getting quite hot after one hour. I decided to return it for a replacement so I did a secure erase. The drive was left on for several hours during this process and after time, the fan eventually turned on. I missed it in the manual (page 22) but the fan is temperature controlled so It will not turn on when you first apply power. The unit needs to be on for a L_O_N_G_ time to generate heat before you will notice any fan activity. I cancelled my return and am quite happy with it. This is a very heavy and well built external HDD and has been working well with TimeMachine for Mac.

I purchased to 8TB of these. I haven'y had to call tech support so far. Pros: Slick design Quiet Good speed Imperceptible vibration Very low heat Straight forward plug and play After weeks of research and much testing of several brands and models (Purchases & Returns) Best alternative value to SSD's which are stratospherically expensive. Cons: The cyclopean blue light is aggressive! Especially when it blinks! I just cannot have the drive facing me on my workspace, so I turned them around to face the wall, having the view of the back of the casing, with the power and USB connections facing me, thus defeating the beautiful design of these devices sitting on my desktop! The stands are attached to the casings, making their shape awkward for portability (packing and transport).

I used to buy Lacie drives all the time, and had no problems with them until Seagate's crappy quality and crappy customer service completely began to change the company. I had a pair of Lacie drives die on me and because Seagate claimed I had damaged the drive while traveling they refused to honor the warranty. That was a few years back. Fast forward to this year when I thought hmmm, I'll try them again. I bought one of these little guys for a project and since July it's been ok, while not nearly as fast as it claimed it would be. Meh. I wasn't too worried. Then 6 months later in December the stupid thing takes a nosedive and refused to mount. I took it into the Apple Store and they recommended I replace it immediately as the drive was corrupted and would probably not mount again. I called SEAGATE, and was told that I have to send the old drive in or they will not replace it. Because the blue light is still flashing on it they claim they have to assess it and if they determine it's defective, THEY keep the drive and send you a new one which may or may not be a REFURBISHED PRODUCT. The person I talked to could not describe any kind of standard for data security or privacy measures. This person told me that what they do is test the drives, if it works, they determine you lied and sent in a product that was fine, and you may or may not get it back. The BUYER has to pay for shipping. And again, through the whole process, there is no guarantee of privacy or protected data. They actually told me two different versions of how the product is tested for defects. Here's the thing. This isn't a pair of shoes. I have a lot of very sensitive client data on this hard drive and am loathe to just mail it off to a service center where who knows what will happen to it. The SEAGATE person was rude because 1) I would not provide all of my personal data to them, and 2) I asked if a replacement was possible without mailing in the drive that died. They got downright snippy with me when I asked how my privacy would be protected while they tested the drive. Avoid this company like the plague. LaCie is no longer the standard for nice external hard drives that worked well and looked good on your desk. I remember good customer service, a solid warranty and a good product. If the bad track record, poor customer service, and refusal to take responsibility for a failed product wasn't enough to avoid this company, here are some other problems I have: This drive has a GIANT BRIGHT blue light that constantly pulses and I had to put a little strip of electrical tape over the light because it was so distracting while in use. The old Lacie drives had a bright blue light that was kinda cool--- but not this giant garish flashing blue dot that would do better on a Las Vegas light marquee or in a truck stop bathroom. You know in some public spaces they put out those bright blue lights to deter drug users? Yeah it's THAT BRIGHT AND OBNOXIOUS. The drive is NOISY. Even when it's not in active use it's noisy. Don't make the same mistake I did. Avoid them.

I purchased 5 of these hard drives - three 8TB size and two 10TB size. These hard drives are considerably faster than my other external hard drives that run usb 3.0. I am very happy with my purchase and recommend these LaCie drives. Upon testing each drive works perfectly as expected. My upload and download speeds are within 5 MB/s of each other which is awesome. I ran my tests using usb-c to usb-c on my MacBook Pro M1. See my screen capture showing the upload/download speeds. All five of my hard drives were sold with as "Style: d2 Professional USB-C 3.1" . Every one I received includes a usb-c to usb-c cable and usb-c to usb 3.1 cable. The rear of the hard drive has a usb-c input. Some reviews mentioned the loud sound from the hard drives. I noticed that all 5 are quieter than my WD and Seagate drives. This is likely because the LaCie enclosure is a very heavy metal versus the vented plastic in my older hard drives. The thicker metal blocks some sound. I can say that my two 10TB LaCie drives are slightly quieter than my 8TB LaCie drives - but both sizes I consider quiet for platter hard drives. SSD drives will be silent because they have no moving parts - so comparing these platter drives to SSD drives is unfair. I bought these on Amazon Prime Day 2022 for a considerable discount. If I can get the discount again, I would purchase these. At full price, I would purchase these if I needed the fast transfer speeds. But if the transfer speed wasn't important I would just buy the cheapest price-per-TB hard drive at the time from WD, Seagate or LaCie. LaCie drives do have a premium price tag and have a higher quality enclosure but use a Seagate hard drive inside.

Seems to be much faster than the Apple Time Machine for backups. Considering the Apple is now extinct, prone to failure, and a lot more expensive, the LaCie is a good buy. One minor drawback is that the LaCie is not a wireless router.

------- ------- ------- Feb 20, 2022 Update ------- ------- ------- The 2 drives that I installed on Sep 13, 2020 will not power on. I swapped the power supplies with the power supply from the 3rd drive - but the drives will not power on. Both drives spun up and can be read after removing from the chassis and plugging them into a docking station. I 'm fairly certain that the power switch/module failed, because swapping the power supply didn't work. The switch is wired to a small board that is in the top of the chassis. The wiring leads to the bottom of the chassis, where the power supply plugs in. I was lucky with this one - both drives are part of a windows storage set and the data is still readable. The drives are non-shingled, 7200 RPM Barracuda Pro drives - which is what I wanted. I'm disappointed that the power switch/module failed on 2 drives and I'm waiting for the 3rd drive to fail. Will see what Seagate (LaCie's parent company) does - the drives are 17 months into a 60 month warranty. I used about 1.5 TB of the 4 TB capacity. Will order a 2 TB SSD and use these as backup drives. ------- ------- ------- Sep 13, 2020 -- Original Review ------- ------- ------- My important files are backed up to multiple SSD drives. I decided that it might be easier to consolidate the backups to a larger mechanical drive, so I looked for an external mechanical drive that was durable and had decent performance. I read the reviews for LaCie and Glyph - it was obvious that Mac Users were having problems, but there were also some problems for Windows users. The problems seemed worse for the 8 & 10 TB drives. I ordered two 4 TB LaCie d2 Professional drives. The drives are very quiet and don't run hot. 1. After registering one drive, the LaCie website kept looping back to a popup window about Seagate. It was impossible to add the 2nd drive until the next day. Maybe a new user account can only register one device when the account is created? 2. I decided that using Windows utilities was easier vs. trying to use either product download. The User Guides are weak and website articles are old. --- Lacie_Desktop_Manager_for_Windows installed correctly, but it couldn't identify any drives, including the LaCie drives. --- LaCieToolkit installed correctly - but didn't do much other than identify both drives. You can mirror a system's boot drive to a LaCie drive, but can't mirror a LaCie drive to another LaCie drive. Same thing applies for Backup & Restore. 2. Both LaCie drives worked out of the box for Windows 10 Pro as standalone drives, but not as Disk Management mirrored volumes. --- The drives were already partitioned into an EFI volume and a larger unallocated volume. --- After reformatting from FAT32 to NTFS, the EFI volumes remained. Used diskpart from the CMD window to delete the EFI volumes. --- Both drives are identical capacities, but I could not add mirrors from Disk Management. The drives would not convert from Basic disk to Dynamic Disk. 2. I ended up using Windows Storage Spaces with 2 way mirrors. The 2 drives are seen as a single, 4 TB drives. ------- ------- ------- Sep 15, 2020 ------- ------- ------- After a couple of days, I noticed other problems - I had upgraded Windows 10 Pro with the May 2020 update. It required a BIOS update, which I applied on Sep 23. There were other driver updates (network & graphics) but none for firmware, storage or USB. A. Sep 15 problem: The laptop reboots after sleeping for about 2 hours. Sep 23 update: The laptop reboots stopped after a BIOS upgrade. ---- The reboots were not related to the LaCie drives which were connected to a docking station. ---- The reboots were related to external SSD drives that were connected to the USB 3.0 and USB-C ports. B. Sep 15 problem: There's a Windows event about a USB device that's draining power from the system. ---- It could be the drives or the USB docking station, but it's a strange message because the devices have their own power supplies. But it's possible that's how the Windows interpreted the problem. Sep 23 update: The May 2020 update removed all the power plans. ---- Added a new Windows power plan to handle sleep & hibernate better. ---- I allowed the laptop to hibernate after about 15 minutes of sleep time. ---- Then went into properties for the Network adapters and set them so they would not sleep. This helps when I want the laptop to come out of hibernate. C. Sep 15 problem: Windows Event messages about the drives having the same disk identifiers. There's a reference KB 2983588 about MPIO, which is not something that I would enable on a laptop. --- Windows Storage Space displays the same serial number for the drives in the storage pool. It may be a virtual S/N because it's not the physical drive's serial number. Sep 23 update: The Disk Identifier message goes back about 4 or 5 years for Windows. ---- It's related to USB 3.0 and a newer protocol. The older USB standards used a Bulk-Only Transport (BOT) protocol to transfer data between devices. ---- When USB 3.0 was introduced, the BOT protocol was retained but a newer USB Attached SCSI protocol (UASP) was defined in the spec which uses the SCSI command set and allows for faster, multi-threaded parallel transfers with command queuing.] ---- The Windows Storage Space serial number is related to the UASP issue.. ------- ------- ------- Sep 16, 2020 -- Added a 3rd drive for Acronis Backup ------- ------- ------- I did not install any of the LaCie/Seagate utilities. Used DiskPart to delete the EFI partition, then reformatted the entire drive to NTFS. Attached to USB-C. No problems like what was observed originally. ------ September 23, 2020 Update -------- All 3 LaCie drives are working well, without any problems.

I wanted a drive that would act just like any other drive on my Mac. Work on a file, save it to the drive, boom done. No, I don't want a backup utility, no I don't want to upload files to it, like a cloud drive. I just want to SAVE. It took me over 5 years to find this device, after many other failed attempts. I'm so happy. I plugged it in and it worked. Just like that! Also, while I didn't need this, I was impressed that it also came with international pack of plug adapters. The blue light is kind of distracting, but black electrical tape will solve that. Great job LaCi!!! I love it so much, we'll probably order at least one more.

I have 2 LaCie d2's in the previous generation with lots of options (Firewire, USB 3, etc.) I loved the first one and quickly purchased a 2nd. I would have been happy with a 3rd but that model has been discontinued. So I bought a 8TB d2 Professional as it held the value/size sweet spot. The latest incarnation is very impressive. It is so quiet, has a smaller footprint, it is fast, everything is solid including the cables and the way they snugly insert into the USB slot. (My MacPro does not have Thunderbolt). In a few minutes I had it operational, partitioning and formatting it to suit my needs. I will probably purchase another. The only caveat is that the new models do not have an On/Off switch so they are always on. I can live with it. NOTE: It is a shame how there is a trend in which companies SPAM review cites with lies. THhis is a quality product, in my experience over years and new versions.