Why can’t the camera connect to Wi-Fi or the app, or why is it unstable?

Keep the camera within 7m of your router, ensure your phone and camera are on the same Wi-Fi, and disable AP isolation on your router. If issues persist, remove the G5 Pro from the Home app, delete and reinstall Aqara Home, and restart your phone.

Why is there a delay in recording after motion is detected?

In the app, adjust “Detection Sensitivity” and “Detection Frequency” to higher levels for faster recording and fewer missed events.

Does the camera have IR lights? Does it support night vision?

G5 Pro uses advanced “True Color Night Vision” instead of IR lights, giving color images even at 0.01 Lux. In total darkness, you can turn on the built-in spotlight. So the camera is not equipped with infrared light.

How can I confirm if my desired installation spot is suitable?

Make sure the area has a strong Wi-Fi signal (within 7m of the router with no obstructions). We include a 2m USB-C to USB-C cable; you can use up to a 5m cable. Ensure a power outlet is available within that range.

Does the package include a power adapter?

No, a power adapter is not included.

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Aqara G5 Pro Security Camera, Wi-Fi, Indoor and Outdoor Use, 4 MP, Full Color Night Vision, Entryway, Surveillance Camera, Smart Matter Hub, 133° Ultra Wide Angle, AI Detection, Voice Detection, Spotlight, Security Protection, IP65, Waterproof, Dustproof, Weather Resistant, 2.4/5 GHz Connection, Wire Required, Gray

Aqara G5 Pro Security Camera, Wi-Fi, Indoor and Outdoor Use, 4 MP, Full Color Night Vision, Entryway, Surveillance Camera, Smart Matter Hub, 133° Ultra Wide Angle, AI Detection, Voice Detection, Spotlight, Security Protection, IP65, Waterproof, Dustproof, Weather Resistant, 2.4/5 GHz Connection, Wire Required, Gray

Product ID: 724800227

Details

Brand
Aqara
Compatible Devices
Laptop Tablet
Connectivity Protocol
Wi-Fi
Connectivity Technology
Wired
Controller Type
Amazon Alexa
Indoor/Outdoor Usage
Indoor Outdoor

🌙Full color night vision

📸4MP Quad HD clarity

🛡️IP65 weatherproof durability

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AR$791841

Duties & taxes included

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Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🛡️ Stay a step ahead—security that’s smart, sleek, and always watching.

ULTRA WIDE 133 LENS - Capture every corner with expansive clarity for total peace of mind.
FULL COLOR NIGHT VISION - See vivid, true-to-life colors even in complete darkness—no more guessing at night.
ROBUST SECURITY PRIVACY - Encrypted local & cloud storage with customizable privacy masking ensures your data stays yours.
AI POWERED LOCAL DETECTION - Smart face, vehicle & motion recognition works offline to keep you ahead of threats.
SMART MATTER HUB INTEGRATION - Seamlessly connect and automate your entire smart home ecosystem with ZigBee & Matter support.

The Aqara G5 Pro is a cutting-edge 4MP Wi-Fi security camera featuring a 133° ultra-wide lens, full color night vision with advanced graphene cooling, and local AI detection for faces, vehicles, and motion. It doubles as a Smart Matter hub supporting ZigBee and Thread devices, offers encrypted local and cloud storage, and is built tough with IP65 weather resistance for indoor/outdoor use. Compatible with Alexa, HomeKit, and Google Home, it delivers professional-grade surveillance with seamless smart home integration.

Specifications

ASIN	B0DPX7539M
Alert Type	Customizable sound and dimmable spotlight
Amazon Bestseller	#51,759 in Electronics ( See Top 100 in Electronics ) #182 in Dome Surveillance Cameras
Antenna Location	Baby Monitoring, Indoor Security, Matter Hub, Outdoor Security, Pet Monitoring
Are Batteries Required	No
Brand	Aqara
Built-In Media	Instruction Manual
Color	gray
Compatible Devices	Laptop, Smartphone, Tablet
Connectivity Protocol	Wi-Fi
Connectivity Technology	Wired
Control Method	App, Remote, Voice
Controller Type	Amazon Alexa, Apple HomeKit, Aqara Home, Google Assistant
Country of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (492)
Effective Still Resolution	4 MP
Effective Video Resolution	2.6
Field Of View	133 Degrees
Flash Memory Installed Size	32 GB
Indoor Outdoor Usage	Indoor, Outdoor
Installation Type	Freestanding
Item Dimensions	10.1 x 7.3 x 9.9 cm
Item Weight	0.5 Kilograms
Manufacturer	Aqara
Model Number	CH-C07E
Mount Type	Tabletop Mount
Night Vision	Night Color
Number of Channels	1
Number of Items	1
Other Special Features of the Product	Built In Light, HD Resolution, Local Recording, Night Vision, Time-Lapse
Photo Sensor Resolution	4 MP
Specific Uses For Product	Surveillance
UPC	192784002216
Unit Count	1.0 Count
Video Capture Format	MP4
Video Capture Resolution	1520p
Viewing Angle	133 Degrees
Voltage	5 Volts
Water Resistance Level	Waterproof
Waterproof Rating	IP65
Wireless Technology	Wi-Fi

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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