Q10 S5 Robot Vacuum and Mop Cleaner, 10000Pa HyperForce Suction, Dual Anti-Tangle System, Auto-Lifting Mop, ReactiveTech Obstacle Avoidance, App Control, for Pet Hair and Carpet, White

Q10 S5. After 6 years my old robot vac just lost its way. Really, it could no longer find the dock even though it knew where to look. Research said the Q10 S5 was a new unit and woould work well. Can confirm. This works as expected. With two cats we get lots of shedding and this picks up most of it. There is one carpet that we occassionally use a powerful upright to deep clean the fur but for day to day the Roborock does the trick. In fact, we bought a second related Q10. The second, Q10 X5 is used upstairs which is all carpet. Picks up the fur and clay litter sand that gets tracked everywhere. The S5 is used downstairs because it has a better mopping capability. We haven't tested the mopping part yet. It can navigate switches from hardwood to area rugs with ease. The quick mapping is amazing. Lots of technical progress in the years since our last non-Roborock unit. Setting no-go areas is fairly easy but hard to do fine placement. And, while the official limit is 10 no-go areas I can only save 5 per map. Suction is very good. To affect a good emptying of the dust bin takes opening the side panel and removal of the filter to get to the debris stuck to it and elsewhere in the bin. I wonder if the plus version would have been worth the extra money. Battery life has been sufficient to cover about 900sf of carpet at high suction, single pass. Would probably do a double pass using the mid-level suction. All vacs make noise but it is less so than our uprights and slightly less than our old robot vac. I like that it does a good job, quickly, avoids obstacles and does so at a price that is much less than many more expensive models.

I bought the Roborock 7 months ago (June 2025), and as of today (February 2026) it will not vacuum correctly. It does not pick up simple dirt (no suction from vacuum), now it does not recognize my house and it’s so loud, that I can’t run it when home due to loudness! As to before it was super quiet & I could run while home with no bother. I have a cat, so between the cat hair and my long hair, in the beginning (first 5 months), it would vacuum perfectly and pick up smoothly! I would come home to clean floors!! But I notice 6 months in, it was starting to make very loud noise when it starts, then it eventually stopped picking up hair and simply daily dirt that your floors collect. I bought this specific vacuum because it said it works on pet hair, obviously not!! I spent $300+ for this vacuum just to work properly for six (6) months - very heart breaking. I bought it because reviews seem to work well - but it’s been completely opposite for me after just 6 months of owning it. I clean the vacuum after each use, which was set to 3 times a week, but now set to daily to “try” to vacuum what it can. I find myself going back to old school - broom and mop! When I take off my shoes, when I walk on my floors, I can feel the dirt on the bottom of my feet cause the vacuum didn’t pick up anything. Unless you want to spend your money for something to work just six months, then don’t buy! You will find yourself disappointed that you invested in something that doesn’t work. I sure do hope this vendor reaches out to me to make it right - but i doubt it.

Still in the honeymoon but works as advertised. Mop sometimes is streaky. Vacuum works great. Can see how upgraded models would be better.

When this vacuum works, it works very well. Powerful suction. Extremely quiet. The bin holds more dirt than one would expect, making it less often you have to manually empty it. When it fails it’s a shock. It has three major failings: 1. Carpet fringe. The is the most annoying because the vacuum is advertised as having anti-tangle technology. It doesn’t. It fails on any semblance of fringe or threads. 2. The corners of carpets. If it tries to go from hard flooring to a carpet by approaching in a way that the corner of the carpet goes under the vacuum it gets stuck. If it is on the corner of a carpet it cannot turn or go forward or backward but it continues to try to do so, causing a horrible sputtering sound. 3. It maps whenever it is vacuuming and makes mistakes it when it does so, requiring to send it out on a mapping task.

Happy with the product, I’ve had an other one before from an other brand and I didn’t get any help from customer support. The main brush cover broke, I emailed customer service and they dealt with it right away on a Sunday. This is important. Battery last a long while and this little robot is able to last longer than the other one I had. It’s not very quiet but does the job, in between regular vacuuming. Also super easy to use. Would recommend.

I am a long-time Roborock fan—I currently own an S4 and an S7 Max that work beautifully—but the Q10 S5 is a complete failure. I purchased this unit in July 2025, and I have already had it replaced twice under warranty. I am now on my third machine, and it has the exact same defects as the first two. ​My experience with this model has been a nightmare: ​Navigation Failure: It moves maybe 2 feet, gets "confused," and stops in the middle of the room for no reason. ​Map Loss: It constantly loses its saved maps, requiring a full re-mapping almost every time I use it. ​Excessive Noise: Unlike my other models, every unit I’ve received has been incredibly loud. One replacement even produced a high-pitched mechanical whine straight out of the box. ​Disobedience: It ignores instructions and "No-Go" zones entirely. ​Warranty & Support Frustrations: The most frustrating part was the first replacement. The original unit died completely—it wouldn't turn on or move at all. Even though I work in IT and am extremely careful with my electronics, Roborock’s technicians claimed the mainboard had been "flooded" by liquid damage. They eventually replaced it as a "gesture of goodwill," but their attempt to blame me for a hardware failure was insulting. ​I have spent months "babysitting" a robot that is supposed to save me time. If you want the reliability Roborock is known for, do not buy the Q10 S5. Stick to the S-series or the Qrevo. This model is fundamentally defective, and even multiple warranty replacements haven't solved the problem. Amazon eventually stepped in to provide a refund after the manufacturer failed to provide a working unit.

I'm very happy with this product as a replacement for my irobot that finally died. I like the various options for suction. The app is very good with the mapping function. My only gripe is the mop doesn't clean as well as I hoped it would.

I had the same Roborock for 4 years and suddenly it started telling me a wheel was “short circuting”. I figured, it gave me a good 4 years and it was time for an upgrade. I decided on the Q10 S5 (which, figuring out these models and their features is a full time job in and of itsefl). It was a new model with mopping which my current one didnt have, so I was excited. I’ve had this robot for a couple of weeks now and I am pretty unimpressed. The amount of times it has just stopped for no reason what so ever is wild. I go to restart it and the cleaning cycle starts over from the beginning. I have no clue whats going on. There is nothing obstrucing it and my house is very tiddy and clean. Nothing is changing in its path from day to day so I can’t explain it. All I know is that I am about to return this guy and try something else cause paying $400 for a vacuum, you do expect it to do the bare minimum without daily issues.

Pesquisem outro antes de comprar, esse Q10 é muito lerdo, o tanque de água é minúsculo, a bateria super pequena Minha casa tem 150 mts2, ele não consegue limpar interior sem recarregar Fora que perde o mapa o tempo todo, fica perdido, em todas as vezes que vc liga ele, fica ums 5 minutos reposicionando

Habrás escuchado antes la frase: "no sabía que lo necesitaba tanto". Es tan eficiente esta Roborock Q10 S5, que estás 5 estrellas se las merece al 100%. Potencia de aspirado perfecta de verdad no sé le pasa aspirar nada, la eficiencia en el fregado (mopa o trapero) es buena, pero superior a las mopas pasivas, está al vibrar ofrece un extra muy adecuado. La app es perfecta, ofrece todo; órdenes, edición de mapas y demás que quieres que tenga una buena app. Larga vida a Roborock! Estoy encantado con mi robot.

It was perfect for the 2 first weeks. Then, it started to have HUGE trouble getting back to his station and it was unplugging itself for no reason at 2:00 and trying to reconnect… all that random noise can’t let you sleep. It also started to make VERY random movement when cleaning. It also started to clean less and less every week. I would totally not recommend, then programmed obsolescence is ABSURD. After contacting the compagny, they were comprehensive and proposed to send me a new one. Maybe the one I received was a lemon. Update, they changed their mind and offered me to repair it while I was not at home for 2 weeks. Their offer got expired and now offer me nothing. While I was communicating with the support, I felt like they didn’t even read my answers. Almost like was talking to a laggy useless bot from early 2000s. In summary, it works perfect for 2 weeks and then starts to deteriorate. After 1 months and half, It’s now making very loud weird noises every time it turns. Also, it goes at random speed and hits things hardly. This is absolutely pathetic. A cheap piece of plastic made to last 1 year max. It’s a shame to litteraly sell this product.

This is my second robot vacuum after my first one croaked. I was so impressed by the app integration! It works quickly in my apartment and typically finishes a cycle without an issue — unless I leave things on the floor that get stuck. As a single professional with two cats, this helps significantly with tracked litter and fur for daily maintenance. I’ve been running the vacuum almost every day for the past months and this has been a noticeable improvement in my life! However, the mopping function was streaky for me, so I primarily use the vacuum.

C’est merveilleux