Video Smart Lock FamiLock S3 Max with Palm Vein Recognition

I hated that nobody could see who was at the door unless they had my phone. Now anybody who is home can see who’s at the door immediately, plus I still get the notification on my phone so I can continue to monitor while I’m gone or if I just don’t feel like getting my ass off the couch! I can see who it is, unlock it, and remind them to be quiet coming in because the baby’s sleeping, all without even having to get out of my comfy spot! The kids think the hand scanner is the coolest ever, and I love that the notifications come to my phone with their name, what they did, and what time. “Johnny unlocked the frond door with his palm at 10:03 PM” - BUSTED Johnny! You were late! You can also assign different people different codes so you always know specifically who’s unlocking it (plus you have them on video). You can create temporary access or set up a schedule for access or turn their access off at anytime! It’s really easy to install and set up. I love that eufy doesn’t make you pay for a monthly subscription to use their products. I like it so much I’m currently working on changing out all my blink and myQ security devices for eufy. Little more pricy but worth it to have all reliable devices on one app that work together. You can easily lock or unlock everything all at once! App is very simple to use! If you’re looking for something to keep a reliable eye on your place, and something other people in the house can without your phone, this is worth it!

I LOVE this door lock. I’m not super handy, but I was able to install this fairly quickly by myself (I was replacing a lock and handle set that fit the same measurements as this one). I really wanted the camera for my kids when they were home alone, and I also wanted a keyless entry. So, I splurged on this and don’t regret it. The palm vein reader isn’t always accurate, but It has auto lock features and a doorbell (and mine kept going out, so now it’s all in one). The video quality is good and easy to see in the monitor. I’m super happy I got this, and everyone who comes over comments on how sleek it looks. Some have Eufy products and comment how they enjoy their own eufy electronics. This is my second eufy purchase. The app is easy and the quality is great.

I am a big eufy user. I own several eufy products: the cameras, the doorbell, the motion sensor, and the HomeBase 3. I expected the Familock would integrate flawlessly, just like my existing devices. I read the negative reviews, but I assumed those customers received defective units. That assumption turned out to be a major mistake. Installation Was Easy, Operation Is Not Actually putting the lock on the door was easy. The instructions were good, and it went on just fine. The real headache started the minute I connected it to the HomeBase. Literally the next day, the lock just disappeared, it was offline in the app. I thought maybe my whole HomeBase died, but nope! Every other product, the doorbell right next to the lock, the cameras, was working perfectly. I had to close the app and reopen it three times before the lock decided to come back online. I hoped it was just a fluke, but I was wrong. This happens all the time now. The connection is totally unstable, and I constantly have to mess with the app just to see if my door is locked. The Missing Matter/HomeKit Feature Another huge issue is the advertised compatibility. The product description clearly states it supports Matter and Apple Home connectivity. This is misleading. I have repeatedly attempted to connect it to HomeKit, and the app constantly returns an error message: "the camera cannot connect to matter at this moment." The promised integration is completely unavailable. The Failure of Remote Access (And Value) The entire point of buying a Wi-Fi connected smart lock is to have reliable remote access—to check the status or unlock the door when you are away from home. Because this lock constantly drops its connection, that functionality is nonexistent. I cannot rely on this device when I need it most. Instead of getting a modern, convenient smart lock, I feel like I paid a huge sum of money for a completely unreliable product that barely functions better than a basic In summary: The setup was easy, but the lock constantly drops its connection, making remote access impossible, and the Matter/Apple Home feature is falsely advertised. This product simply does not deliver the basic features expected of a smart lock. Save your money and look somewhere else.

I was very excited about this lock and it mostly lives up to expectations. It does what its advertised to do and it does it well. Once you know where to place your palm, it's easy to always get it right the first time and have the door unlock quickly. The palm vein unlock method itself is very cool and will make you feel like you're living in the future and should be a fun thing to show off to others at first too. The camera also does a good job for those who want a 2 in 1 combo or don't want to replace their old dumb doorbell. I won't be using the video doorbell feature for monitoring because I already have a video doorbell though. But I still wanted it because my parents stay with me sometimes and I don't have windows near the front door or a peep hole so the screen on the inside is a very useful feature for them so they can see who is at the door without having to open it. So for anybody in my position with elderly or kids, I think the version with the screen can be very useful to have. As for my dislikes. Two things stick out to me. First is that the lock motor is slow. Some new locks have much faster motors to turn the deadbolt nowadays. The Eufy on the other hand still uses a very slow one. Not a big deal, but it's a minor annoyance because I would like to see progress. The other is that the lock won't give you an option to turn on the interior screen automatically whether it senses motion or someone rings the doorbell. I know this was probably done intentionally to save battery. But they should give us to the option to have the screen turn on with one method or another so we can already see who is there when we approach the door. Other than that I am a Home Assistant user and integrated this lock into HA using Matter over WiFi. Only the lock and battery is exposed. You won't be able to expose the camera stream over Matter though. But for those that use Google Home or Alexa, the live stream is available. Control is fast(around ~1.5 seconds) but won't feel instant. That's just a minor nitpick on my part since I want everything to be as fast as turning on and off a light lol. I've had no issues like random disconnects so far. But it has only been a day so we'll see. Same goes for the battery life. No idea again since it has only been a day. All that being said I think it's still deserving of a perfect score because the main features of this lock are executed pretty well. I have a few nitpicks with it but I don't think it should be knocked down because of that. Compared to what is available right now, it's pretty much one of a kind with all that it has to offer. Just be sure that you want all these features because there are definitely cheaper options out there if you only want a palm lock or a lock/video doorbell combo. But for those that want it all, I think this is our only option and I can at least say that it does it well.

The eufy security smart lock s3 max is a game changer for our home security and entry door lock. It was extremely easy to set up straight out of the box. Came with all the tools and hardware needed. Looks durable, stylish, and versatile. I can use palm vein recognition which I have never heard of before till using eufy. This system is very accurate and uses biometric data to analyze my palm and open/unlock the front door. Super cool and unique. The other option to be unlock is also using a 4 digit pin that you can easily set up or the old school way if using a key. It is wifi enabled so connecting to the app is seamless once you make a user name and profile. Allows for custom configuration to your liking which is a plus. I.e. loitering alert, AI interface and recognition, and other neat features. If you have the eufy hub like I do, makes it even simpler to store videos and seamlessly connect. The camera is 2k and very crisp and clear. It also allows for getting a live preview of who's outside directly on the backside of the lock which is unique without having to open the door. 2 way communication is built in as well. Awesome set up that is very easy to use. Customize the chimes as well with the integrated door bell. Super easy to spot at night as the keypad lights up and so does the door bell light. Night camera activates and records flawlessly at night as well. All in all, I'm a big fan of all eufy products and this seamlessly integrated to my eufy ecosystem. I can also link it with Alexa and Google which is a plus. It's apple home capable but I have not tried since I don't use the apple ecosystem. No issue on the noise level and most definitely well worth the value.

I have been using this for nearly three months now, and I eel like I can fairly evaluate this. It's not my first smart lock, so I had some ideas of what to expect. First of all, installation was super easy, but that might be because I've done this before. It have a single front door with no screen door. This will not be a good fit for you if you have a screen door, as it will block the camera. Setup was also easy, though I will caution you that if you have more than one network at home, like a 6GHz Wifi 6E or 7, make sure your phone is connected to the 2.4/5GHz network before doing the setup. I like that they have their own dedicated app and aren't just piggy-backing off some generic "smart home" app. All of the remote functions work perfectly from the phone, with very little delay, and it does all the things I'd want it to do and then some. The palm reader works cleanly and never has false positives, though I have yet to get it to open the door in the 0.1 seconds they claim. 1-2 seconds is normal, though sometimes it it can take longer. I like that I'm not actually touching it, so no germs and no worrying about wet hands messing it up. I also really like that the keyway is hidden and pick-resistant. They describe it as an "encrypted cylinder" but that's just marketing. It won't stop an expert lock picker, but an opportunistic burglar with a wave rake will likely look for a better target. Another feature I really like is that it will automatically lock behind you, but only if the door is closed. I'm not even sure how it works, but it works quite well. That's the good. Now to the bad. The biggest problem without question is the battery life. Even in "battery saver" mode with motion detection turned off, I am getting almost, but not quite, one month of battery life out of it. That's abysmally bad, but it otherwise works really well and has all the features I'm looking for, so I ordered a second battery. They don't sell them on Amazon so I had to order it direct from Eufy. This way I'll always have one charged up so I can just swap it out. The AAA batteries have barely lasted overnight, so I really need a second battery to swap out. That said, this is a very secure device and a very good deal if you get it on sale, and it seems to go on sale a lot.

This product turned out to be ***really impressive**** and great! It's a unique marvel of multiple products in one device: smart lock with keypad, palm reading, physical key, connected doorbell, digital peephole AND security camera with AI. If you struggle to record your hands, I have a suggestion. See video (uploaded low res for privacy). Start with your fingers on the sensor at the same angle of the palm reader (top of device) and slowly raise your hand while keeping the same angle vs the reader. At some point it will register/recognize it. This process became super simple for the whole family to register all hands. At the location it recognizes the palm you can then make a mark on the door frame with a pencil to help you remember the exact location and angle to use next time. Simple and easy. Also, I read information on the product page, and some reviews likely repeating the page info, that you cannot duplicate the keys "for security reasons". ***BUT*** it turns out you can copy the keys as I did at the local hardware store, nothing different to other keys out there. This may seem like an issue but for us it was crucial to have the reassurance that we can each have a physical key to open the lock in an emergency if the battery or motor fails (it hasn't). So yes you can easily copy the keys (they include 2 with the device). The smart notifications detecting people at the door and recordings you can watch from anywhere and the autolock, state update and temporal passwords are already worth the price. On my first review, I was distressed that it required calling customer support to get the round faceplate to install on the door and that the customer support was not easy to reach. However customer support did reach out and did all they could to help me get the round faceplates quickly. Kudos to the eufy team! I encourage eufy to improve the product and communication in a number ow ways to make it even more awesome: Have better information on keys being able to be duplicated if needed, nothing to fear as every other similar lock out there will let you do that and this is an asset that could turn customers away fearing only 2 keys are included. Also, try to include all the right hardware in the box to avoid the issue of extra calls. Finally better support training to resolve and escalate things quickly. Overall, a great impressive product and team and I look forward to keeping using this device and learning more about the ways Eufy innovates in this space.

Installation was easy. Love the option to see it from behind the door and ease palm reading vs finger print. I had the finger print one before and even though it was nice, during winter, with dry and cracked fingers (eczema), it was hard to read finger print. Also, with the palm reader, it’s makes it easier for my kids to easily unlock the door.

very easy to setup and it has so far been a great experience using after changing from another devise model

Buy it

Its nice and has all the key features such as the video camera, doorbell & passcode. If you forget to recharge or run out of battery you can use a key to unlock as well.

J'adore je recommande fortement a tout ceux qui veulent la sécurité de leur foyer facile d'installation bonne application bonne qualité d'image et bonne connectivité! La vision de nuit ma surpris !

It's great. I sucked at installing it but if I had ever fiddled with a doorknob before it would have been easier