Beware of turning the power on and off 3 times quickly as this will reset the device Situation 1:can not turn on The Steps of Problem Solving: a.Check the integrity of the product to ensure that the product you receive is complete and not damaged,if item damaged,contact us asap and send image to us. b.please check whether device is powered on Situation 2:can not connected to WiFi: The Steps of Problem Solving: a.please check whether phone is connected via Wi-Fi b.check routers or lelated:if router is dual-band router,select 2.4-2.5G network and add device.you also need to enable router's brodingcasting function.set up wireless router:set encryption method as WPA 2-PSK and authorization type as AES,or set both as auto.wireless mode cannot be 11 n only c.Router load limit:usually wireless Router can connect 10-20 devices,so please check it. d.Please check the network environment is smooth Situation 3:can not connected to Brigtfun App The Steps of Problem Solving: a.make sure that phone is connected via Wi-Fi b.make sure the devices indicator and the light flashing lights quickly flashes c.if the indicator flashing lights can not quickly flashes,please reset it:plug long press reset button for 5 seconds until indicator lights flashes d.if the smart lights can not quickly flashes,trun off light first.swich light withe steps:swich on-off-on-off-on(time interval cannot exceed 10 seconds,flashing lights represents successful reset;if no light flashes,plesae repeat the steps above
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