HOOLOO D15

Edited two stars to five: turns out I do have a very weird sink faucet so the none of the connectors provide provided worked. Knowing that was a possibility I turned to figuring out how to use it with a pump. But whether you are using it with a pump or your sink faucet, there are really no instructions provided at all. However, their customer service is absolutely amazing. Right away available by email, an extremely clear and happy to help out. So I’m very satisfied. But just remember if you buy this, I hope you already know what you’re doing and please post a video somewhere! It seems to be very well-made. All the parts are there, and it looks fabulous. Proud to have it in my kitchen, however, I am all set to go with rosemary in place, but now here I am and I have no idea what to do next. I was sure there would be instructions somewhere, online, YouTube, a booklet, but no. I’ve never distilled or created essential oils for anything before so this is all new to me. If I can figure this out, I will change my review accordingly.

I originally had some issues with my product, This was of no fault from the supplier. The packaging division had some slight errors. I sent an email from there company website (look it up) to see if I could get some resolution. I chatted with Charles. We discussed back and forth the issues and he was so easy and professional to work with. I was actually quite amazed 😌, as I felt I may have to return this. Nope!!! Charles kept in constant contact, updating me every step of the way. Not only is this an amazing, beautifully crafted product, but the customer service is the best I have ever worked with. Thank you Hooloo. Thank you Charles for all you have done to resolve my issues!!! If anyone doubts anything regarding the quality of this product, or the professionalism of the staff, Reach out directly to their website and they will surely help resolve any issues you have. 👍 Coming back to add more, they have done it again, just an amazing company for helping me figure out how to match up products.

Easy to assemble. Aesthetically pleasing. There are zero how to videos or written instructions on how to use this. Additionally, you will need to hook this up to a hose or your sink each time you use it. Still trying to figure this thing out.

I am extremely pleased with the Distiller Still. It boasts a very aesthetic appearance, excellent construction, and top-notch quality. I conducted my first distillation of grape pomace into grappa, and the result was outstanding. Highly recommend!

Missing parts and pieces, These are advertised with the still and I did not receive them. Had some damage to the still , and some bad wields to the copper hat, sharp grind Mark's on the pipes.

Great still, very good looking and good quality. I also ordered some extra accessories directly from the seller. I must say great customer service.

This was bought as a gift for my wife who wants to make essential oils. Very well made and fast delivery. After looking at may options for buying a still, I am glad I bought this one. She loves it and we also bought the accessory package to try and make alcohol.

Built to last a lifetime. Very happy with my purchase and would purchase again, highly recommend.