Giraffe Tools Crossfalls Retractable Pressure Washer Max with 50FT Hose

Had an issue, but customer service resolved it for me. Great unit the retractable pressure washer hose is definitely worth the price jump from other models. The performance is definitely there. Foam cannon works great. Half the problem with pressure washers is the hose mess that comes with having three hoses (electric, low pressure, high pressure) this unit is fantastic because it attracts the high pressure hose and keeps it out of the sun underneath the unit. Plus, because the pool spot is low it doesn’t flip over the unit when pulling hard. Beware this unit does not come with the portable wheels and handle.

Great pressure washer

This is the best hose reel cover I’ve ever used! The fit is amazing—snug but easy to put on and take off. Living in Colorado, I know how quickly the sun, wind, and snow can cause outdoor items to fade and look worn. This cover has been on my hose reel for a full year, and it has done an excellent job protecting it from the elements. While there’s a little fading on the cover itself, it’s still in great condition and continues to keep my hose reel looking almost new. The material is UV-resistant, waterproof, and holds up beautifully through all seasons. I love that I don’t have to worry about my hose reel being exposed to harsh weather anymore, and will stand the test of time.

Great product, no issues so far, hose retracts all the time

Update! Giraffe reached out about this cover and the hose nozzle and have provided replacements. The nozzle is working well and has held up so far (about 8 weeks now). We put the cover on just a few weeks ago and so far no fading. But above all this, the customer service for this was responsive and helpful with great follow through. In fact we bought a second hose reel because we appreciated knowing they stand by their product (and it really is a helpful one if you don’t have spigots all around your yard) I wanted to love Giraffe but after the brand new nozzle broke and then this cover fading completely in very short time, I have the added disappointment of nonresponsive customer service. Within a reasonable window I submitted feedback, photos, and request for contact via their website - as directed - and nothing. While this is just a cover and a nozzle, minor in the scheme of things, it really sours me now on all their products. Cover does fit if that’s your priority. And had looked really nice but do not keep outside (ha!)

Fits my hose reel perfectly! Seems like it will block the harmful sunrays that would normally fade the colors of the plastic housing.

Giraffe 🦒 is the best brand, IMO. I’ve tried several. Yes, they’re similar, yet this one is more sturdy. If your hose reel gets a lot of sun, Giraffe makes a great hose reel cover. It will add life to your hose reel. Overall, good value- heavy duty— Im pleased (I own 2 of them)

The unit appears to be well built, but the hose I feel is pretty cheap. Even with the five eighths inch hose, the water pressure isn't great. I wouldn't even bother with the half inch. Also bought their five eighths inch feeder hose, which is much better quality. They should at least give you the option of upgrading the hose like they do the bracket. Also, sprayer nozzle is pretty cheap.

We’re very happy with it overall but the gasket on the spray nozzle is poor quality so the head leaks when the water is on. Should be an easy fix if we replacement the gasket.