Shark Matrix Self-Emptying Robot Vacuum, Black, RV2310AE

I've had my vacuum for a month and I'm really enjoying it. I had a Roborock 6S for four years before switching. I have LVT flooring, a thin run, a thick rug and a carpet area that all gets vacuumed. Hair: I have a German shepherd husky mix and I have long hair so it was going to be put to the test concerning hair. The first 2 times I ran it the roller got clogged by hair clumps. But it was really easy to remove, no scissors involved. Then once I was running it daily (on normal mode) it hasn't had a problem since. I am proactive and clear the roller brush once a week. But honestly not much gets stuck running it daily. I do have to empty the tank more often because there is so much hair. It also picks up the random pieces of dog food my dog puts on the floor and doesn't eat. Noise: I love that it empties itself so it isn't something I'm checking every single day. But it is SO loud when it empties. During the week this is no issue because we are at work but it took a bit on the weekends to not get startled when it happened. Otherwise the noise is very manageable. The eco mode we don't even change the volume on the tv. Normal mode we have to turn the volume up a few numbers. I've one used max once just to test it. Navigating around the apartment: It has not thrown itself off my stairs thankfully. Cords are an issue but that is a problem with any robot vacuum. Once you, burry them under the couch, or pin them to the wall it isn't an issue. I've noticed it will go over some things, like my Theragun charger. But at the same time if a door is not fully open it won't run into or push the door open. So it doesn't get all the floor every day but that is why we do it daily. It can do our entire apartment (800 sqft) on one charge. But if you have a bigger area it will clean, charge and then resume cleaning in a bit. Using the app: Take the time to make the rooms on your map so it is more useful. It might take some tweaking. Also if you have an odd shape room (not a rectangle) you can combine two areas into one. You can also add no go zones. I did that around my Peloton bike because there was no good way to tuck the cord in somewhere. You can easily make a schedule for specific days of the week. Currently you cannot schedule by rooms. Also you cannot schedule it to clean multiple time per day, you would have to manually start it the second time. Other notes: I feel like this helps with the dust so much. It also helps me not leave things on the floor, like an amazon box I need to break down. Because if there is stuff on the floor then the vacuum can't clean there. Any robot vacuum would be hard if you have a kid that leaves things everywhere or a dog with a lot of toys. Overall I'm really happy with the switch to Shark.

When we bought our house, the old owners left an older 1001ae model shark behind. I got it to work, but it doesn't map everything and cannot be told where NOT to go using the app - we have to leave an ugly magnetic strip on the floor, like behind my office chair because the older shark (Sharkey Gyllenhaal) likes to jail himself in between the chair legs and bounce around doing endless austin powers maneuvers until he runs out of juice. I was still impressed with that old robot enough to want more. When I decided I needed one for my first floor, I did my research based on reviews and found this newer model, and it is a huge upgrade! I also trust the Shark name, so I was not willing to try other manufacturers. This new shark is seriously upgraded! It has Lidar. It zipped through the house very quickly and formed its maps NOT based on bumbling into objects. It was so quick to map, and its maps are very accurate compared to that old model 1001AE. I made 'no go' areas in the app for the new one so it didn't suicide itself down the stairs, though I am sure it would have stopped at the edge. I loved this new one so much, I ordered another new one for the 2nd floor upstairs, and it is just as amazing. At some point, I thought I might try the old one in my bedroom, but it didn't work out, because no matter what, I could not convince it to go all the way into my strange shaped bathroom. But when I got the Matrix, its lidar capabilities saw all the nooks and crannies. Old Sharkey was back to the basement where he runs just fine so long as he stays away from the magnetic strips, which is perfectly fine for a free robot. If you have a chance to upgrade, though, I highly recommend this robot! The suction is incredible on all my shark robots: I stupidly thought we were getting everything with our regular vacuum because there was not much to empty each time you ran it. If you are a pet owner, you will be disgusted with how much dander, dust and pet hair the shark robot picks up, every time more gook! I could build a new cat weekly with what it is finding. I love coming into the room with the neat rows of carpet stripes left after it cleans, and I feel like I have a maid since they save me soooo much time every day! I will be a shark fan for life if these hold up. Add up all the time weekly that you are spending vacuuming your rugs and hard surfaces and imagine not only crossing that off the list but having a house with less dust and dander floating about. I swear it is helping my pet allergies too.

This is a low quality shark! I already have a 2-in-1 and love it. The suctioning power is fantastic and it can clean perfectly any carpet - mine is a deep pile carpet, so I needed a good vacuum cleaner. As I have two different floors, decided saving buying this version as I thought the quality would be the same…. It was only an illusion! In the first run I noticed that the attachment of the side brush was cheap and weird, making a terrible noise. After the first run the side brush was completely wasted and looked like it was used more than 100 times already. I decided to do a new test on the second day. I programmed it to run while I was at work. When I returned, the robot was without the front wheel (how in the world did it happen?) and stuck somewhere in the house. I gave up and decided to return it! Now I am buying another 2-in-1 even if I am not using the mop :) it is only $70 more - I know $70 is a lot off money, but how much your time worth as I had to wrap it back, take it to UPS and wait to get refunded…. Think twice before buying it. It is rubbish!

An amazing piece of useful technology. We love this thing. It works flawlessly so far and does a great job..We named ours Gort and its become part of the family. Easy to set up and use. Easy-to-clean filters and its made a huge difference in keeping our floors clean. I know because I wash the floors the old fashioned way with floor cleaner, a bucket and a sponge mop. We have hardwood and linoleum floors. No carpet. Just area rugs and it handles all of it with ease and grace.

4/3/2026 after two years I bumped it from 2* to 4*. It’s a good value for the price. It navigates well and always returns to the mothership (dock). It does a good job cleaning, especially when using the matrix mode. It’s also reasonably quiet. Contrary to my earlier review the app has become very reliable. 3/3/25 I no longer recommend as the app is very unreliable in that it stops working. Support was unable to fix it on the phone. I was able to get it working again by experimenting with different Safari settings on my iPhone, which apparently changed during the last app update. 10/1/2024 The app stopped working two weeks ago, but it is fixed now. It took that long to get someone to call me back. The issue is that cookies must be allowed on the Safari browser on a smart phone. It was a phone setting issue. Otherwise I like the vacuum and some nice changes have been made to the software recently that allow changes to the mapping, which really makes things more user friendly. Their staff are very helpful.

I am very happy with this purchase. The Shark Matrix does a great job keeping my floors clean, and I really love the option to schedule automatic cleaning whenever needed. It navigates well and saves me a lot of time. The only minor issue is that it occasionally misses some deep corners and tight angles, but it's not a big deal considering how well it performs overall. I bought it in November 2024, and it is still working flawlessly without any issues. I named mine Shakira, she doesn't sing, but she cleans very well! 😅 Highly recommended.

Works great not too loud and doesn’t tear up my base like the other one I had

I have a one level House it is 990 square feet . With other robot vacuum cleaners it takes 101 minutes to clean the entire house on one charge of the battery. With this Shark RV2310AE Matrix it cleans one and a half rooms and then it has to go back to charge, Now I have it start cleaning at 9:00am by 10:00am. it has completed that one in a half rooms. So the first cleaning is 400 square feet and the time about 45 minutes. The RV2310AE Matrix will take 2 hours to charge then it will resume the cleaning. I do like the feature of called "Evacuate and Resume is on” what this means it will empty the dust bin when it is full and resumes the cleaning . Nice option to have. You not have control on what order of rooms you want the Robot to clean first when it is on the Schedule. Now I had some trouble with this unit trying to connect it to my Wifi, I took me about 3 times going thru the app to get it connect the to my wifi . It seams not to have Obstacle Avoidance, it will bump into many things when it is cleaning. Some other robot vacuum cleans will sense when its is on a carpet and will switch more suction power. This RV2310AE Matrix will maintain one suction level that you set it to. Note:: suction power can be set in the App. This Shark RV2310AE Matrix took only 5 mins to map my house. I put in a few keep out zones and it sorted works. I like the fact you can tell what room you want it to clean, Oh how nice! And The Shark RV2310AE Matrix vacuum empties itself into a bagless, self-emptying base that holds up to 45 days of dirt . This will save you money. I have one low pile carpet I have used the Matrix cleaning on it wow! This is a very nice option. But it will be a 5ft by 5ft section that will be cleaned , and you will have to selected the area you wanted to clean in the app. You can name the rooms in your house in the app. They do give you a strand list to selected form. Let’s recap: The Shark RV2310AE Matrix in my house takes a long time to clean. Let’s review the time , the total time is as follows Strat 9:00am cleans until 10:am , charges for 2 hours. Now by 12:00 noon time it restarts to clean. By 1:00pm it finishes cleaning. This Shark RV2310AE Matrix has a lot of nice features, in the app. The Shark RV2310AE Matrix will pick up pet hair. If I did not know any better I think that the Shark RV2310AE Matrix has a 2 hour lunch break. And so far I had no problem with the App. But for the price it should have Obstacle Avoidance. Also you should be able to tell what room you want to clean first when you put it in the schedule mode. Oh! It would nice to see on the Map where the Shark RV2310AE has cleaned, in real time. Over all it does a good job.