ECOVACS DEEBOT T9+ Robot Vacuum and Mop Combo with Auto-Empty Station, Precision Laser Mapping, 3D Maps, Oscillating Mopping, 3000Pa Suction, Hands-Free Cleaning for Up to 60 days, Air Freshener,White

I thought this was going to an absurd and expensive purchase and I’d have buyer’s remorse by the time I got the confirmation email, but wow was I wrong ! This thing picks up so much, the mopping isn’t perfect but it’s better than the zero mopping I do ! It’s quiet and fit my space perfectly. It does have a hard time with thin and flat to the ground chair legs but that’s ok.

I would have given this product 5 stars (and I may come back to revise my review.) b/c initially I thought it was just a matter of learning how to work with it's capabilities. But ours ended up having a malfunction and we had to send it for repairs. We had great experience with customer service, but they informed us that it's not repairable and they're sending us a "factory renewed replacement." I'm always a little wary of these but I will reserve judgement until I know if it works properly. I will come back to edit this review once we've had it back for a while. For now, here's a review of the initial product, which I actually think is pretty amazing! Buckle in! When we first got this product, we bought it b/c we got a dog, and wanted to switch from our old robot that only vacuumed. We figured we needed something that mopped too. This is actually a really great little vacuum. It runs via an app on your phone. It vacuums AND mops, via two separate attachments and you can adjust the level of vacuum suctioning and mopping so that you can get different levels of clean for your house. Since we have a dog, we obviously just went for the highest levels of each. You cannot go back and forth between these two interchangeably. You either have the vacuum attachment in, or the mop attachment in, and when you're mopping, you need to make sure you've only told it to mop in a place that is uncarpeted. If you send it to a carpeted place, it WILL still try to mop. So that's where the map comes in. MAP: When setting up your map, you can divide the floor by room and also make "no go" areas. My suggestion with this is to divide it by carpeted and noncarpeted areas b/c of the mopping and vacuuming. I would also divide by room, or if you have an open floor plan, try to make smaller areas (more on that below). I also like that it has an option to manually draw an area on the map to clean. So if there's a spill or something, you can just draw a box around that area on the map and clean only that area. VACUUM: The biggest (non)issue with the vacuum function is that it's not a good idea to just send the vacuum to do the whole floor at one time. The vacuum cannot go auto-dump into the home station when it's full and then keep doing its job. As I've said, this doesn't need to be a deal breaker, you just need to know how to work around it. Know your house and how much dirt/debris there is, and give it a job that won't fill up the robot. So maybe you need to just do two rooms at a time. You'll know the robot is full if you notice the suction becoming less. If you were wanting to schedule cleanings, for the purposes of having a weekly schedule, you could still do that, even with the job broken up into smaller bits. MOPPING: There's nothing really complicated to know about the mopping. We did end up buying supplemental mopping pads, which was helpful, so we didn't have to wash them as often. The one thing we found was that the mop works MUCH better if you saturate the pad with water before starting the job. If you don't, you're starting off with a dry cloth and waiting for the robot to saturate the cloth with its own sprayer, which is less effective. OTHER NOTES: We only had one other issue with this robot. The vacuum doesn't have a sensor or way to tell you that it's clogged. So there was one point where it was trying to empty itself into the home bin, and was making all the noises and motions like it was, but the suction was suffering. Finally, I just turned the robot over and realized the whole inner cavity was full of debris. I was able to just manually unclog it and everything went back to normal. I just wish it had some kind of sensor that could have told me something was wrong. If this was the end of what I had to say, i think I'd give it 5 stars. These are small design flaws that can be worked around. Below, I'll start documenting on the issues that made us send ours back for maintenance and I'll add updates. Why I'm at 4 stars for now: After about 5 months of owning our robot, the map started showing up in the app as our regular map and than a second version of our map, blurry and superimposed in a different orientation over top of the first one. When I would send the robot on a job, it would get confused and go to the wrong room, and would not be able to find the home unit to come home. I tried restoring the map to a earlier version. I tried remaking the map, both per customer service instructions, but that did not work. The superimposed second map kept coming back. Customer service finally sent me a prepaid packing slip and asked me to mail both the robot and the home unit to them for repairs. They've now informed me it's not repairable and they'll be sending me a factory renewed replacement. I have to say that I've been really impressed with their responses. Each time I wrote to them, they responded within 24 hours and they've kept me informed at each step. If the new unit arrives and works the way it's supposed to, I'd be willing to give this 5 stars again. I will update again.

I've had this unit now for a little over two years so I've got some insight. The mapping that you so patiently build for yourhome can spontaneously disappear which means it has to be "built" again; it frequently gets "lost" at the end of a cleaning cycle. Hair and fibers get easily caught in the wheels which means you have to use a specialty Razor to cut it loose; the mopping feature is not very useful either, even with light soil, it doesn't clean. I'm going to make the most of this model but I cannot foresee buying another one from this brand.

Think its pretty good but sometimes will get stuck on the base of Bar stools and has trouble navigating off it. Collision avoidance is 6/10 , have to make sure socks / cables / wires arent caught in wheels or vacuum. Mop feature doesnt scrub floors, just kinda drags mop across

My two short haired dogs shed more than I realized. When I installed new laminate floors, I was driving myself crazy trying to keep up. After researching robot vacuums, I was so confused. There are so many opinions and such a huge price range between brands and models, that I took a chance. I didn’t particularly look for a mopping cleaner but it’s a nice bonus that I haven’t used yet. At this relatively lower price point I wasn’t expecting a lot. I’ve been using it daily and cannot believe how much it picks up. It’s not perfect, but it’s probably as good as I would do. The mapping is decent. There’s only on threshold that it gets stuck on - like a beached turtle. It’s a bathroom transition from laminate to tile and is a little high. The vacuum backs itself off, but if I’m around when it’s running, I give it a nudge. So why only four stars? I’m very app savvy and this one stinks. Thus, I only do the basic daily cleaning. I'll update if/when I try the mop feature.