It says “This accessory is not supported.” What should I do?

Please ensure the earphones are fully inserted into the Lightning port and your iPhone uses iOS 17 or below. The L171 supports iPhone 11–14 with Lightning ports only.

I plugged in the earphones but there’s no sound from my iPhone. Why?

A: Make sure the plug is fully inserted and the Lightning port is clean. Reconnect firmly until you hear a “click.” If still silent, disconnect Bluetooth devices and replug—the sound will play once the phone detects the earphones.

The sound cuts in and out or stops when I move my phone. Is this normal?

This usually means the plug isn’t fully seated. Remove and reinsert it firmly. Make sure the Lightning port is clean and not blocked by dust or a case.

The volume randomly gets louder or quieter.

Replug the earbuds to reset the control signal. Ensure the in-line buttons aren’t pressed accidentally and that the connector is fully inserted.

I hear static, crackling or a brief high-pitched noise. What does it mean?

Static usually occurs from loose contact. Unplug and reconnect the Lightning plug, and clean the port.

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Avantree L171 - Lightning Wired Earbuds with Microphone & Volume Control

Avantree L171 - Lightning Wired Earbuds with Microphone & Volume Control

Product ID: 517203117

Details

Brand
Avantree
Color
Black
Ear Placement
In Ear
Form Factor
In Ear
Impedance
32 ohm

⚡Lightning connector for seamless iPhone 11-14 compatibility

🎤Built-in mic with crystal-clear call quality

🎧Ergonomic earhook + soft tips for secure, all-day comfort

AR$115974

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Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⚡ Stay plugged in, tuned up, and ahead of the curve.

SPORT READY SECURE FIT - Earhook design plus soft eartips keep you moving without missing a beat.
CRYSTAL CLEAR CALLS ANYWHERE - Built-in mic ensures your voice is heard loud and clear, even on the go.
EFFORTLESS I PHONE INTEGRATION - Plug & play with iPhone 11-14 series—no adapters needed, no fuss.
PREMIUM SOUND ZERO COMPROMISE - Dynamic drivers deliver crisp, balanced audio for work, workouts, and downtime.
TOTAL CONTROL AT YOUR FINGERTIPS - In-line buttons let you manage music, calls, and voice assistant without unlocking your phone.

Avantree L171 Lightning Wired Earbuds offer a perfect blend of comfort, control, and premium sound tailored for iPhone 11-14 users. Featuring an ergonomic earhook design, in-line volume and call controls, and a built-in microphone, these earbuds are optimized for active lifestyles and seamless daily use. With MFi certification and a durable wired connection, they deliver reliable, crystal-clear audio without the hassle of charging or Bluetooth pairing.

Specifications

ASIN	B0BPSLF39Y
Additional Features	Volume Control
Age Range Description	All
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#869 in Electronics ( See Top 100 in Electronics ) #103 in Earbud & In-Ear Headphones
Brand	Avantree
Brand Name	Avantree
Built-In Media	Lightning Earbuds
Cable Features	Retractable
Color	Black
Compatible Devices	Lightning-enabled Apple devices (iPhones, iPads, iPods)
Connectivity Technology	Wired
Control Method	Remote
Control Type	Volume Control
Controller Type	In-line
Customer Reviews	3.7 out of 5 stars 1,017 Reviews
Ear Placement	In Ear
Earpiece Shape	Hook with rounded tip
Enclosure Material	Plastic
Form Factor	In Ear
Frequency Range	[20 Hz - 20,000 Hz]
Global Trade Identification Number	06945624913869
Headphone Folding Features	In Ear
Headphone Jack	Lightning
Headphones Ear Placement	In Ear
Impedance	32 ohm
Item Type Name	Wired Headphones
Item Weight	25 g
Manufacturer	Avantree
Model Name	L171
Model Number	ADHF-L171
Noise Control	Sound Isolation
Number of Items	1
Specific Uses For Product	Sport,Music
Style Name	Lightning (iPhone 5-14)
Unit Count	1 Count
Warranty Description	2 Year Manufacturer
Wireless Technology	Wired

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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AR$115974

Duties & taxes included

In stock

Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Argentina.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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1 month ago

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