why was this mascara dried up and clotted upon receipt

Mine wasn't dried up or clotted when I bought it. Maybe you got a bad tube. If you add a few eye drops and swirl the brush around this should help with the dryness! Avoid eye drops that are for redness though. Hope this helps!

Does this smudge? I must have oily skin because almost all mascaras smudge under my eyes, even waterproof ones.

I guess a little bit. I was using Chanel mascara and that smudges really bad. I like Maybelline the best of all the mascaras I’ve used.

Does it really wash off? one of the reasons i seldom wear make-up is i hate how difficult it is to get it off at the end of the day. thanks.

Yes, it washes off with some facial cleansers. You have to be sure not to buy the water proof kind. But there are better mascaras than this one.... try one of the washable cover girl options

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👁️‍🗨️ Amplify your gaze, own the room.

LONG LASTING WEAR - Stay flawless all day with smudge-proof, no-flake confidence.
EFFORTLESS APPLICATION - Smooth glide from root to tip for professional results at home.
INSTANT 9 X LASH VOLUME - Turn heads with dramatically plumped lashes in a single coat.
COLLAGEN INFUSED FORMULA - Nourishes lashes while delivering bold volume without flakes or smudges.
PATENTED MEGA BRUSH DESIGN - Wavy bristles capture every lash for full, clump-free definition.

Maybelline The Colossal Volum Express Mascara in Glam Black delivers 9 times fuller lashes instantly with its patented wavy bristle brush and collagen-enriched formula. This lightweight, smudge-proof mascara ensures clump-free, dramatic volume that lasts all day, perfect for the modern professional seeking bold yet polished eye makeup.

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Manufacturer	Maybelline
Package dimensions	14 x 6.9 x 2.1 centimetres
Package Weight	0.02 Kilograms
Item dimensions L x W x H	22 x 70 x 143 millimetres
Item weight	9 g
Brand	Maybelline
Colour	jaune
Country of Origin	United States
Format	Liquid
Volume	0.3 Fluid Ounces
Skin type	Normal
Special features	No lumps, Provides 9 times the volume in just one coat
Speciality	volumising
Item model number	10031066.0
Product Dimensions	2.24 x 6.99 x 14.29 cm; 9.07 g
ASIN	B002ZTVMDI

MaybellineThe Colossal Volum Express Mascara - # 230 Glam Black For Women 0.31 oz Mascara

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