Question 1

I bought the m2, do i need to always press pause on the phone or can i do it through the earpod? that way i dont have to have my phone on at all times

Accepted Answer

Hello,
Thanks for your question!
When your earbuds are connected to the APP, you can tap the earbuds to switch speaking objects or start/stop speaking, instead of always tapping your phone to pause.
Hope this helps you!
Best Regards,
TimeKettle Support Team
If you have any other questions, please feel free to contact :calling service with English and Spanish☏（1 -833 -491 -1328）or (support@timekettle.co) ☞ 【☏ Mon-Fri / 9:00am-5:30pm】

Question 2

I see M3 translator device supports listening to music and phone calls,does it mean M3 also can support translation for music and phone calls?

Accepted Answer

Hello Debra,

Thanks for your contact and Daisy is here on behalf of the Timekettle Tech support team to help you.

The M3 can support use as ordinary Bluetooth earbuds (listen to music / make a call);
But it can not support translating the music content & phone call contents.

Hope these will be useful to you and please contact me (us.support@timekettle.co) or call 【+1(833) 491-1328】if you have any other problems.

Best wishes
Daisy

Question 3

The instructions say it takes 90 minutes to charge the case and 75 minutes to charge the ear buds. If I plug the usb, does it charge both?

Accepted Answer

Hello,
Thanks for your question!
Yes, when you plug in the USB, it will charge your earphones and charging case at the same time, and the full time is about 1.5-2 hours.
Best Regards,
Timekettle Support Team
If you have any other questions, please feel free to contact : calling service with English and Spanish☏（1 -833 -491 -1328）or (support@timekettle.co) ☞ 【☏ Mon-Fri / 9:00am-5:30pm】

Question 4

I want larger foam cushions for a better fit to stay inside the ear; what is the size to order?
 (usually ordered by the diameter of the speaker)

Accepted Answer

Hello,

Thanks for your question!
The M3 package contains two pairs of earplug caps of different sizes, one pair of large size and one pair of small size.
If you need a larger size to fit your ears, wear the larger ear tip caps over the ear tips.
Hope it helps you!

Best Regards,
TimeKettle Support Team
If you have any other questions, please feel free to contact :calling service with English and Spanish☏（1 -833 -491 -1328）or (support@timekettle.co) ☞ 【☏ Mon-Fri / 7:30am-11:00pm】

ASIN	B0H9KLZ3VB
Additional Features	Real-Time Translation
Age Range Description	Adult
Best Sellers Rank	#15,198 in Office Products ( See Top 100 in Office Products ) #9 in Electronic Foreign Language Translators
Brand Name	Timekettle
Built-In Media	Translator earbuds
Color	Carbon black
Compatible Devices	Cellphones
Connectivity Technology	Wireless
Control Method	App, Touch
Customer Reviews	3.6 3.6 out of 5 stars (1,171)
Headphone Folding Features	In Ear
Headphones Ear Placement	In Ear
Manufacturer	Timekettle
Model Name	M3
Noise Control	None
Number of Items	1
Unit Count	1 Count
Warranty Description	1 year
Wireless Technology	Bluetooth

Timekettle M3 3-in-1 Translator Earbuds with Real-Time Translation, White

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