Exotenherz - Starter Set Carnivorous Plant - 3 Plants

Second time purchasing from this company and the plants arrived healthy and are now growing well

I am disappointed. All plants are seriously damaged. I don't know if they will survive. I have never seen any grower wrap living plants in bubble wrap and smother them with styrofoam.

The plants arrived out of their pots and the soil scattered throughout the package. One plant was completely destroyed, one was barely alive but hopefully recoverable and one was damaged but is doing well now that it has been carefully repotted. I think the delivery company may have been playing football with the package. I contacted Exotenherz a couple of times to suggest they use better packaging, employ more reliable deliverers and request a partial refund for the dead and damaged plants but they have completely ignored me and I have had no response at all. Lesson learned - I won't be using Exotenherz again.

So, before people think I killed them, they are thriving now after some very dedicated care and working with its natural substrate, with the flytrap flowering and sundew already making clones.However, the package itself wasn’t packed well, the butterwort had been unrooted and quite damaged in transit, and the sundew was viciously dry. The soil itself had to have been about a week dry before it arrived to me, luckily I knew to submerge the pot past halfway into distilled water and in direct sun - they have recovered fully.An improvement in transit and packing would be perfect, maybe sending some bare root in moistened sphagnum moss would help and providing a nursery pot and the substrate for potting on would ensure better transit and avoid have sundew covered in dirt. Over all, the varieties are still quite strong, have hugely lowered the gnat population in my bedroom and has been a great interactive opportunity for my baby sister who particularly enjoys feeding fruit flies to the Venus fly trap and helping to water them.I would recommend getting this product but only if you are able to be attentive to detail in the first week of arrival.

Nearly £10 for this. When I complained to seller they said it would take a few days to recover from journey. A week later I contacted seller again saying I wanted at least partial refund as plant was still pathetic. He declined to answer this time. Nearly a month later plant has responded well to my tlc and looking much better.

Healthy plants really good trio of different carnivorous plants.First delivery was messed up by the courier. Really good customer service & then next day Royal Mail supplied really well packaged healthy plants. Have been able to look after them easily & they are thriving.Superb gift for my son & they will control the fruit flies etc in the shared kitchen & his room. Pre boiled water, just to keep them moist, appears to be all they need. I have also purchased the small plastic self watering balloon style reservoirs so that they survive Uni.

Very happy with the price and condition of plants on arrival

They had a bit of a journey but the 3 plants arrived in solid packaging. A little bit jostled but healthy and thriving, especially after careful repotting and TLC. Soil for all three was moist for days after arrival so there was no rush (which was good because they arrived before their soil!), and VFT reopeend the traps that had been disturbed in transit with only a couple not surviving. I received a butterwort instead of a pitcher plant and contacted the sellers, who let me keep the butterwort with compliments and sent out a (beautiful!) pitcher plant which arrived today, healthy and in great shape! Thank you so much! I love them :) Will definitely purchase more plants from them in the future.