ioSafe Solo G3 3TB Fireproof & Waterproof External Hard Drive, Pewter Gray (SK3TB)

I have owned 5 ioSafe devices. I would say I am hitting 80%. I was a very early customer of ioSafe and had a USB 2.0 model early on. So I've been using these for a while. Right now I have 2 of the USB 3.0 3TB drives hooked up to my primary desktop system. One of the drives works flawlessly. The other drops connection from time to time. I can't use it as a backup device because at least 50% of the time I get a fatal I/O error and the device goes offline in the middle of the full backup. A short term process like an incremental backup seems to work 95% of the time. This has been true since the day it arrived (maybe a year ago or more?). I have hooked it up to at least 3 other computers with USB 3.0 ports and have seen the same phenomenon.... dropped USB connections. I sent it back to ioSafe for repair or replacement shortly after I received it and after I had tested it pretty thoroughly myself. I tried different computers, different USB ports, and different cables. This device always failed about 50% of the time on long operations and all my other ioSafe devices worked like a champ. They kept the device for a week or so and sent it back. As far as I can tell there was nothing done at all. My experimentation has shown the same symptoms now as before I sent it back. This week I tried a full backup on Monday and it worked, so I tried again last night and it failed. I guess I give up. Sadly, I have been a big supporter of ioSafe and I've told many people in my workplace about the brand. I will say..... I believe this was an anomaly and I am going to buy another 3TB drive to replace it. I can use the other device for short operations, but I have to admit..... I'm nervous that I won't be able to restore when needed. I know from personal experience working the computer biz for many years that intermittent problems are difficult to diagnose. But I am disappointed since it seems so easy for me to get it to fail on any number of machines, with any number of cables, and a variety of software performing operations on it. I have a hard time believing it got a good stress test when I sent it back for repair. ALL that being said, the very first ioSafe device I bought several years ago still works great on my USB 2.0 ports. It's currently being used to backup my Linux computer. Also, I've gone through a couple of moves and the devices were not treated with kid gloves and the 4 that work continue to work. Knowing hard drives, ioSafe has still outperformed any other brand of backup hard drive I've ever used. So, while I wish I would not have had the one lemon, I am going to stick with them for a little longer. Update: 11/12/2015 - after sending back the old unit that wasn't working well, and having some problems with delivery that were partially my fault and partially UPS (won't go into details), but NOT ioSafe's fault...... ioSafe shipped me a completely new unit! Best customer service ever. This company really rocks. Any company can occasionally have an issue with a product. But one that makes it right no matter what, .... that is the one you want to do business with. And, their product has been top notch. I have several of these units now on a few different systems and they rock. I think my oldest unit is a USB 2.0 drive from about 3 years ago or so. It's still backing data up on my Linux machine.

Using the ioSafe to back up my home NAS device. We have all our family information along with all my business files on the NAS and started to get worried about what would happen in a fire or other disaster. We do have an off-site backup, but that is not updated as often. Feel a lot more secure knowing our most recent back-ups are protected from a worst case scenario. Very quiet and is nice and solid - nothing cheap and even has the ability to be bolted to a more solid object to prevent theft. Drive worked perfectly, it is just a blank drive with no pre-loaded software to delete, which was a nice surprise. I was expecting the drive to be loaded with a bunch of useless software. Instead it is usable as is right out of the box. Setup was very quick, just a few minutes to register the S/N online and then plugged it into the NAS to start the back-up.

I got my drive a while ago, my neighbors house caught on fire and they lost everything and shortly after I saw an article about ioSafe in a magazine. I love the look on the drive and its fire and water proof features. the indicator light is subtle but tells you that it's turned on and if it's processing data (unlike my old WD MyBook which lights up the whole room do you chose to have the status light on). The drive is silent and it feels like a sturdy and well built device. At least I now have my peace of mind and know that my backup is safe from fire, but let's hope that never happens though. The Genie 9 backup software is easy to use and a good add-on to have with your drive cause it makes backup schedules so you always have an up to date backup at a safe place. Couple of days after I received my drive I got an e-mail from the CEO of the company, asking me to take a short survey, which I did, but I never thought that the e-mail was in any way taken care of by the CEO. Shortly after I replied with the answers from the survey I got a personal reply from the CEO where he thanked me and answered some question I had about the device, moreover he told me they were a small business and I could reach out to them if I had any further question about the drive. Such proximity to customers gives you the feeling that this company is in this for the long run and cares about its products and customers, at that very moment I wanted to apply for a job at ioSafe.

Just got it a few days ago, bur it seems to be exactly what I was looking for. It's big, not huge, but for a 2 TB hard drive it;s quite large. Which in the case of this product, makes you feel safe. It is heavy and solid, and it's easy to believe that it will survive a fire or flood. Hopefully I never find out. It is quiet, never makes a sound. It come with a screw mount, I can screw it into the floor if I want, which I probably will soon. Plugged right in to my iMac. No extra nothing, no compatibility issues of any kind, boom it's my Time Machine dive could't be easier. the most plug and play drive ever, Comes with a year of drive recovery protection. Of course they try to sell you more, and I went for it. $50 gets you 3 years, $100 gets you 5 years. If your drive fails and you don't have protection it could easily be $1000+ , so I found this to be a deal, and I am not one to usually buy an extended service plan. Buying a new drive in a few years is one thing…being able to recover my vital data after a disaster is priceless. I've had various problems with various drives I've tried to set up with Time Machine. Shouldn't, but I have. NO PROBLEMS with this drive at all, easiest drive I've ever used. And the peace of mind knowing that it's secure, I can't even describe what that's like. i live in SoCal and eventually we're going to have a terrible earthquake. My computer may burn up in a fire, but I can buy a new one. But my data will be safe,.

2台購入、1台3か月で故障。販売店は代理店なので初期不良のみ対応との事。 製品はセメントで固まっているので、HDD交換もできません。

The Iosafe hard drive is exactly what I was looking for to improve my backup situation. I can be sure that my data will be safe in any event. Having USB 3.0 transfer speeds makes backing up data quick and easy. Being able to use the hard drive with any backup client is also a plus. I would recommend this hard drive to anyone looking for a good backup solution.

We have only had the drive an hour but so far : It fired up fine after a computer restart. It is an incredibly quiet drive with a fast transfer rate. It is looks and feels very solid with a good metal casing. The cable provided is a reasonable length and seems of a good quality. The whole was well packaged and came VERY quickly to the north of Scotland. I would definitely buy another although I see Amazon have put the price up.

An excellent product that does exactly what you think it will. I already have one I purchased a year ago or so, this purchase was for additional protected storage.

All good.