Question 1

Does this have no-go zoning?

Accepted Answer

I have the Shark IQ XL self empty product right now. So far it's okay except the fact that you'd have to use c the border strips for no go Zone. Which sucks for a product like this. I have a an ecovac that has no go Zone feature included in the app. I still have 30 days to return it for full refund. Supposedly there's app feature update to add no go Zone. But I'm not going to hold my breath on that. 29 more days to go till I return it.

Question 2

Is anybody else having issue trying to get a complete map? After 60 runs within 3 resets I still don't have a complete map. Glad it's still in 30 days

Accepted Answer

Yes. To speed up the mapping 1) turn OFF scheduling and always start cleaning manually at 100% battery (do twice a day if possible), 2) turn OFF "Evacuate and Resume" and "Recharge and Resume" and 3) set the power to 'Eco'.  Sometimes when cleaning by schedule the robot only goes for 60 minutes which in my case doesn't seem to be enough time to make a good map. "Evacuate and Resume" sometimes sends the robot to the dock after 30 minutes which burns battery life and seemingly the robot does not map on its way back to the dock. 'Recharge and Resume' sometimes creates a 2nd run in the day and the maps from the 1st and 2nd runs don't seem to reconcile into a better combined map.  With the power on 'Eco' the cleaning runs could be 60% longer depending on your floor type so the robot will have more time to explore and map.

For the first time, today I did all these settings and my robot ran for 162 minutes and did the best map of my entire floor yet (about 2400 sq ft of hardwood and tile - the app says it cleaned 1648 sq ft on this run).  Previously I had the power set to normal and used 'Evacuate and Resume' feature and the run would only go about 90 minutes before the battery got too low.

A tip about resetting/deleting the main map: A few hours after every run look at the main map and the daily map in the history. The daily maps should be covering 90+% of your floor layout with the robot going into every room at least a little. If the main map looks way off (or is very small) and isn't improving after a few runs that clearly have better daily maps, then delete that main map and try again. I have 47 runs with 1 delete/reset on Day 9 and I'm still waiting for a completed map (it's Day 18 (cleaned on 15 days)). Frustrating. I'm tired of the robot aimlessly wandering around the entire floor as if every room needs equal vacuuming. I'll be happy when I can get the robot to clean only the kitchen twice a day and the entire floor twice a week.

My app is Android version 2.1.9 (1013) and the firmware version is V3.4.11-20191015).

Question 3

Can i use this unit with 220v - 120v step down transformer but still keeping frequency to 50hz instead of 60hz?

Accepted Answer

The vacuum is fine to charge on either voltage, BUT the cleaning base runs on AC and will burn out with a step down transformer

Question 4

How does it do with kitty litter?

Accepted Answer

The robot is intended to pick up dry particles and debris off your floor, if this is excess kitty litter that has spilled over it can clean this up for you in Max mode however the robot should not be used to clean up soiled litter.

ASIN	B09T4YZGQR
Batteries are Included	Yes
Battery Life	120 minutes
Battery Type	Lithium Ion
Best Sellers Rank	#4,243 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #5 in Robotic Vacuums
Brand Name	Shark
Capacity	0.27 gallons
Color	Cool Grey
Compatible Devices	Amazon Alexa, Google Assistant
Control Method	Voice
Controller Type	App Control
Customer Reviews	4.0 4.0 out of 5 stars (23,376)
Filter Type	Cartridge
Form Factor	Robotic
Global Trade Identification Number	10622356588314
Included Components	Filter, Shark AI Robot, Side Brush, XL Self-Empty Base
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	8.43"L x 13.08"W x 13.9"H
Item Type Name	AI Robot Vacuum with XL Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Home Mapping, Silver & Black
Item Weight	15.3 Pounds
Manufacturer	SharkNinja
Manufacturer Warranty Description	1 year limited warranty.
Model Name	Shark AV2511AE
Model Number	AV2511AE
Number of Items	1
Number of Wheels	2
Other Special Features of the Product	Bagless, LiDAR Navigation, Lightweight, Obstacle Avoidance, Pet Hair Pick Up, Self-Emptying, Smart Mapping
Portable	No
Power Source	Battery Powered
Recommended Uses For Product	Cleaning homes with pets, Carpets and hard floors, Large homes or homes requiring frequent cleaning
Style Name	Matrix Clean Auto Empty (60 Days)
Surface Recommendation	Carpet & Hard Floors
UPC	622356588317
Unit Count	1.0 Count
Voltage	120 Volts

Shark Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | White | AV2511AE

Details

Details

Description

Specifications

Common Questions

Shark Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | White | AV2511AE​

Details

Details

Description

Specifications

Common Questions

Shark Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | White | AV2511AE