Question 1

Is this smartlock compatible with multipoint door locks in the uk?  i have to twist the handle first before i turn the thumbturn knob.

Accepted Answer

The Smart Lock can be compatible with multipoint door locks. Furthermore the Smart Lock is compatible with most of the lift-up handles. But it always depends from the exact characteristics of you cylinder and door.

Question 2

What happens if batteries die? Will a key override it?

Accepted Answer

Yes, you can continue to lock / unlock your door from the outside with the key if your cylinder is equipped with an emergency function or priority function. This means that you can lock / unlock your door lock from the outside, even if there is a key inside the lock. It is important that the key inside the lock turns synchronously with the key on the outside. The cylinder must have this feature to ensure that the Smart Lock does not lose its position after locking the door with a physical key.

Question 3

Apecs thumb turner. is there any one using this type of knob?

Accepted Answer

The Smart lock is indeed compatible with knob and thumb turn cylinders, In order to help you find the right adapter for your cylinder we would need a picture.

This picture should show the door with the door knob removed, with a clear view of the cylinder. (Please make sure to check if the thumb/knob is removable or riveted to avoid damaging your door)

Please send us this picture directly via our Support form: https://nuki.io/en/support-request/

Here's a direct link to our free knob adapters : https://shop.nuki.io/en/spare-parts/nuki-adapter/

Please scroll down to find more information on each adapter (shape and measurements).

Question 4

There seems to be several pieces of kit needed to get the full functionality not sure what piece of kit does what - door sensor, bridge, keypad etc.

Accepted Answer

This works as it is but the bridge is the main thing you would probably wish to purchase

The bridge allows this to work over the Internet rather than it's built in Bluetooth ability.

The door sensor is not really required, I have the 2.0s too which came with them and the only advantage of having them that I have found is when you activate auto lock it can run quicker than the time you choose based on the door opening and closing.

The keypad allows for a code to be used which you can share with other people rather than having to unlock the door over the Internet and it works via Bluetooth so you could opt to not have the bridge and this will still work.

The fingerprint reader is cool sounding but requires setting up in person so not as good as the keypad in my opinion, It is delayed compared to the keypad but I got it because it seemed cool to open my door with a fingerprint and it was completely irrelevant as my phone unlocks the door using geo location so I rarely use the keypad or fingerprint because of the geo location ability.

Hopefully this helps

ASIN	B09L12MBRM
Best Sellers Rank	338,010 in DIY & Tools ( See Top 100 in DIY & Tools ) 307 in Dead Bolts 33,517 in Work Safety Equipment & Gear
Brand	NUKI
Colour	White
Connectivity Protocol	Bluetooth
Control Method	App
Controller Type	Amazon Alexa
Customer Reviews	4.2 4.2 out of 5 stars (1,342)
Finish	Painted
Included Components	1× Nuki Smart Lock 3.0, 1× mounting plate – screw, 1× mounting plate – glue, 1× Allen key, 4× AA batteries, 1× manual
Item Dimensions	11 x 6 x 6 centimetres
Item Type Name	Nuki Smart Lock 3.0 for Euro Profile Cylinder, Smart Door Lock for Keyless Access With No Screwing or Drilling Required, Retrofittable Electronic Door Lock, White
Item Weight	0.68 Kilograms
Lock Type	door lock
Manufacturer	Nuki Home Solutions GmbH
Material	Plastic
Model Name	Nuki Smart Lock 3.0 for Euro Profile Cylinder, Smart Door Lock for Keyless Access With No Screwing or Drilling Required, Retrofittable Electronic Door Lock, White
Model Number	220640
Number of Items	1
Number of Packs	1
Number of Pieces	1
Part Number	220640
Recommended Uses For Product	Intelligent lock
Shape	Round
Special Features	Electric
Style	Nuki Smart Lock 3.0
Unit Count	7.0 count

Nuki Smart Lock 3.0 for Euro Profile Cylinder, Smart Door Lock for Keyless Access With No Screwing or Drilling Required, Retrofittable Electronic Door Lock, White

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