Wemo Smart Video Doorbell - Apple HomeKit Secure Video with HDR - Smart Home Products Video Doorbell Camera - Ring Doorbell for Security Camera System - WiFi Camera Doorbell w/ 223° FOV & 2-Way Audio

I have used plenty of smart home products, and I usually have a decent experience, but the Wemo Smart Doorbell is hands down one of the worst products I’ve ever dealt with. This thing is a trainwreck from start to finish, and if you’re considering buying it, do yourself a favor and run the other way. Power Kit Nightmare: It Just Doesn’t Work One of the biggest selling points of this doorbell is that it’s supposed to work with your existing chime via a “power kit.” In reality, the power kit is a complete failure. No matter what you do—whether you follow the instructions to the letter, hire an electrician, or sacrifice a goat under a full moon—it simply will not work properly. The chime either doesn’t ring at all, or it makes a faint buzzing noise like it’s dying a slow and painful death. Sometimes, the doorbell completely cuts power to the chime, leaving you with a doorbell that doesn’t actually notify you when someone is at the door. That defeats the entire purpose of a wired doorbell. Unreliable Performance Even if you somehow get past the power kit catastrophe, the doorbell itself is one of the least reliable smart home devices I’ve ever used. The motion detection is wildly inconsistent, sometimes missing people entirely while sending alerts for cars driving down the street. The video feed frequently cuts out, and on multiple occasions, the doorbell just went completely offline for no reason—requiring a full reset to even get it working again. Apple HomeKit Integration? Barely Functional Wemo loves to market this as a premium Apple HomeKit doorbell. In reality, the HomeKit integration is as unstable as the rest of the device. The camera randomly stops responding in the Home app, the chime issues persist, and there are long delays when trying to view the live feed. If you’re an Apple user hoping for a seamless smart home experience, this doorbell will make you regret your decision immediately. Terrible Customer Support You might think, “Well, maybe I can just contact support and get this fixed.” Wrong! Wemo’s support is practically nonexistent. If you somehow get a response, they’ll just tell you to reset the device, check your wiring, or reinstall the app—all things you’ve already done ten times. They have no real solutions for the power kit issue because it’s clearly a fundamental design flaw, not a user error. Overpriced Garbage Considering how expensive this thing is, there is no excuse for it to be this bad. There are plenty of better, cheaper, and actually functional alternatives from brands that actually know how to make a smart doorbell. Wemo completely dropped the ball on this product—it’s unreliable, poorly designed, and an absolute nightmare to install and use. Final Verdict: Avoid at All Costs If you want a smart doorbell that actually works, this is NOT IT. Between the broken power kit, unreliable performance, and abysmal customer support, this product is an absolute waste of money. Do yourself a favor and get literally anything else.

I initially purchased the WeMo video doorbell when it first came out January 2022 directly from Belkin. The install was much easier than Ring. The video quality was satisfactory but the motion detection works correctly most of the time but is definitely subpar compared to Ring. I also did not like that it did not have color night vision like Ring. Like others, I notice the WeMo would go off-line but only every 6 to 8 months or so for me. I installed it with the wedge to angle it which does improve the motion detection but still could be better. Few weeks ago when I cleaned the surface with alcohol it did leave a white film that I was able to wipe off with tissue. However, it suddenly went dead an hour later. Tried to re-install it a couple times but it didn't work. I ended ordering a new unit from Amazon because I noticed the price had dropped to $89 compared to the initial $250 few years ago. On the day that it shipped from 3rd party with Amazon, I decided to try to reinstall my old unit and somehow it started working again. I suspect the 70% alcohol I used for cleaning likely dripped to the back and did something. The unit continues to work almost two weeks out now. I did finally upgrade the doorbell transformer from 16 VAC/10 VA to 16 VAC/ 30 VA and now it's very responsive and quick loading the video and ringing our mechanical chime has no delay now. I suspect this should also solve the wifi connection going off-line too hopefully. I returned the new unit that I bought from Amazon.

It’s been about a month and the Wemo is fine. Not great, not bad, just fine. I have a pair of HomePods nearby and it hardly ever loses connection. The talkback is very good and I love that it pops up on my Apple TV’s. The face recognition is fine, not great. It does an okay job at recognizing animals, packages, and people. The notifications are pretty good. It does take about 10 seconds to start recording after it detects motion. Sometimes it tells me it detected motion and I see that a package has been delivered without video of it being dropped off. Delivery folks can be pretty quick, but it knows something happened and tells me fairly instantaneously. Video quality is fine and dynamic range is average. My porch lights are on all night, so I’m not sure about the night vision. I like that there’s no subscription fee and that it’s fairly secure and encrypted compared to other systems, that’s why I’ll settle for fine. It was fine enough for me to buy a second Wemo for another entrance. It’s expensive for only being fine, but it seems to be the best native HomeKit solution. I got it slightly discounted and would really have a hard time justifying the full retail price tag to some of the far superior competitors at lower prices. But apparently it’s encrypted unlike some of the others. UPDATE- Subtracting a star because after 3 months, it’s just “kinda fine” now. It’ll frequently miss packages, people, and vehicles- and I have 2 cameras in the same area and both will miss everything. Biggest issue, these cameras need to be reset at least once every 2 weeks. Resetting them means getting out the special mini green torx screwdriver and physically taking the doorbell off and pressing the button on the back and then screwing it back on. I’m kinda over it. The perfect solution would be the ability to reset remotely through the app, but I guess once it loses connection there’s no way to talk to it. I don’t seem to have these issues with my other HomeKit cams, a Logitech and an Eve. Neither has needed a reset yet since installing them on the same network. If I were you I’d probably try something else, but unfortunately this may be the best HomeKit solution available. Update #2 September It won’t ring on my HomePods anymore. Tried restarting everything and re-adding the doorbells, but no ringing on any of my HomePods. Customer support says that they’ll get back to me. I’ll be holding my breath. I found out because my neighbor stopped by and rang the bell and thought we weren’t home. We were home, it’s just our doorbell doesn’t ring🤦🏻‍♂️ subtracting another star. At this point, I would not recommend. Update #3. Added a star. IOS 17 seems to have fixed the frequent disconnections and it now rings on all my HomePods. I don’t think I’ve had to reset it since the new update. Fingers crossed that it now works like it’s supposed to. I think I can recommend this doorbell cam again?

I will be returning this doorbell because it is flat out useless. I can't believe how incredibly unreliable this doorbell is, and even when it works it is barely better than doorbells that are a fraction of the price. When you open the Home app, the video preview is always blurry, and it has to be opened full size to view a clear video. According to Belkin this is intentional. The flat mount is aluminum and fairly sturdy, but the angle mount consists of attaching a piece of plastic to the aluminum base using the smallest screws invented by mankind. While neither could be considered theft-proof, the plastic bracket could yanked off the wall by by a five-year old. Should be much better considering the steep price. Motion detection is horrible. It will not detect anything unless it is within 1-2 feet of the camera. Anything further is invisible. My other HomeKit cameras detect people and vehicles that are hundreds of feet away. It overheats in direct sunlight, resulting in it going offline and randomly disconnecting. It's only March, so clearly this will not work at all during the summer. This is a dealbreaker even if it was perfect in every other way. I didn't research this when I bought it because I assumed that this type of product would be designed to work outdoors, but Belkin's specs state max temp of 45° C (113° F). While this seems adequate, exposure to direct sunlight will increase temperature by 20-30° beyond the ambient air temperature. It is also lower than the max temp for Ring and other cameras. Even when it is not overheated, it goes offline for no apparent reason, day or night. There is no way to easily "reboot" or reset it, but a day or two later it decides to start working on its own. There is no way to configure anything via a separate app or even in HomeKit. You cannot turn off night vision, for example (and no, this is not a HomeKit limitation). Extremely expensive. This is the most expensive video doorbell by a large margin, and you basically get nothing beyond what other video doorbells offer (aside from HomeKit integration). Other doorbells offer better video quality, configurable options, sturdier mounting, and better security. The warranty fiasco. Was three years when I bought it, but it turned out to be a "typo." In sum, this is a very poorly designed, unreliable, and extremely expensive video doorbell. Whoever greenlit this for release at Belkin should be ashamed of themselves.

I ordered this video doorbell to replace an older Ring, since Ring is increasing their fees. I wanted something that integrated with HomeKit, and this fit the bill. Installation went OK. I do not like that the security screw is tiny and located on the bottom of the device. If you need to restart the WiFi or reset the device, you have to remove this screw, and there is a potential for losing it. I have an existing mechanical door chime, which requires a small supplied electronic device to be installed in the chime. After finishing the installation, the physical chime would not work. I was told by Wemo customer support that it requires a 24V transformer, even though the documentation states 16V-24V as a requirement. The reading on my 12-year-old transformer was 20V. I bought a new 24V transformer on Amazon and installed it. Initially, it didn't work, but a troubleshooting tip says the battery needs to replenish for at least half an hour. After waiting, it communicated with the mechanical chime. HomeKit integration is OK. I can see a live frozen camera shot on the Home screen of the Home app (it updates every 10 seconds or so). Clicking on it brings up full-screen live video. On my Mac, I always get a "No Response." I have to quit and restart the Home app to get the preview screen to appear. It works better on the iPhone and iPad Home app. This looks like an Apple problem. Reading another review, it looks like the Wemo firmware has not been updated in a number of years (1.0.16). The video feed is not much better than my old Ring doorbell. My doorbell is located in an enclosed entryway with a security door. The exposure of the camera is set to the light level of the entryway, so it washes out the view to the outside. I like the integration with the Home app and that I have iCloud+, so there is no cost to store streams. The price of the device on Amazon was $80 (the Wemo site lists it at $250). I'm OK with the device, not thrilled.

Purchased the Wemo back in December after closing on my house, however, didn’t try to install it until March. Set up was relatively easy until you get to connecting to HomeKit. Followed the included instructions AND the YouTube video but no matter what I did I would get unable to connect to accessory. Then when I try to go back it says it’s already added. So I’d have to do a hard reset to start over. I eventually contacted Belkin Customer Support and did every troubleshooting method. Nothing worked and was sent a replacement. I got the replacement today and same thing I spent a few hours researching this issue, watched another YouTube video that was going through the same thing and read the comments. After trying all the suggestions I found ONE that worked for me. I changed my wifi password so there was NO special characters. Once I did that I was able to fully connect the doorbell with no issues. No where did it say that in the instructions that special characters were not allowed. After some use I may come back and update my review. But if you decide to get this and come across the same issue check your WiFi password and if there’s special characters. Update: As of July 17, 2023, my unit stopped detecting motion and sending notifications. Have not been able to fix. Update: As of August 27, 2023, my unit is detecting motion and sending notifications as it should. However there have been many times it says the doorbell is not responding and I have to restart it. That is kind of a hassle. I would say I love the idea of this product BUT it needs major improvements.

I was able to install this bell easily in less than an hour. Integrated easily and perfectly with Apple HomeKit, and monitors activity outside the door. But before you order it, be aware that in the instructions, Belkin specs a doorbell transformer with 16 volts and 30VA. If you're replacing an old fashioned doorbell, some use 5 volt transformers and the ones that use 16 volt transformers are usually only 10VA. This is the reason for all the complaints about drop-outs. I purchased a direct replacement on Amazon for $14, and it works flawlessly with the doorbell. Your transformer is almost always attached to a junction box in your basement, and you can determine its specs by looking up its part #. A voltmeter can come in handy. It installs with two power and one ground to the 110V house power, and two terminals that attach to the wires coming in from the old doorbell. Nothing to it. The mounting for the bell couldn't be easier. The mount for the transformer is equally simple: unscrew the old transformer from the junction box, and screw the new one in.

I don't remember how installation went, I guess it was uneventful. But a few months later, it quit working. It became apparent that I could not get it to reconnect to HomeKit. I had to do a factory reset. I wasted 2-3 hours on it, part of that was on hold for a long time trying to get tech support. With the help of tech support, guiding me through the magic sequence of factory reset and reconnecting in the specific time window, I finally got it working; ableit after multiple factory resets, and 'doorbell unable to connect' and 'doorbell already part of homekit' and ',are sure your phone is connected to wifi". It was then fine for a couple more months. Then it started all over again. This time, the hold time was too long for my tastes with tech support, so I gave up. I went on line and read what others had experienced. Similar to me. Same connections problems, same messages that make no sense. "Already added to home" when it wasn't. I have already wasted way too much time on this product. I think the reset button on the back is mashed in from being pressed so many times. I remember having a similar experience with a Wemo power outlet trying to get it working and the crap I had to go through getting the firmware updated. I will never buy another Wemo product again. Unfortunately the return window has passed and I don't have what it takes to stay on hold that long to talk with tech support. This thing is going in the trash.

Clear video pictures, easy to set up. Had to get special transform for it, but worth the effort.

Je ne recommande pas car il se déconnecte tout le temps. Pas fiable

The worst camera bell you could buy. Skip it It has only ever gave us a headache