does it have volume control ?

Yes it does. By holding the FN key, you can control the volume. Though you may need to check the settings of your audio output. Some don't allow volume control through the keyboard. I use a Mac with a 55" LED TV as the monitor and it does not allow keyboard functions for volume

I just opened it and its already a terrible purchase. I'm following all the instructions but the mouse red light isn't even turning on (with new different batteries) and the keyboards red light is turning on but not pairing. How do I return and refund this terrible purchase?

Just received mine and I'm definitely returning this. The mouse works and only the number buttons are working. The letters are not working or pairing

Can I please have the email to send my keyboard back for a new one?

Contact Amazon Customer Support

Previous photos and buyers noticed that the keyboard had duplicate keys in the lower right instead of the keys. Has this changed?

I don't see any less than or more than keys as you mentioned but the upper case keys between m and / produce those marks although they are marked , and . ; so I believe they are mismarked. I haven't noticed this before - so thanks for pointing this out.

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2.4G Wireless Keyboard and Mouse Combo

Product ID: 287648227

Details

Brand
JOYACCESS
Compatible devices
Laptop
Connectivity technology
USB
Keyboard description
Numeric
Recommended uses for product
Office

📶10m stable 2.4GHz wireless range

⌨️2mm ultra-slim scissor-switch keys

🖱️2400 DPI adjustable precision mouse

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AR$115982

Duties & taxes included

In stock

Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Elevate your workspace with sleek precision and wireless freedom!

SEAMLESS PLUG PLAY - Single nano receiver saves USB ports and stores neatly in mouse
UNIVERSAL COMPATIBILITY - Works flawlessly across Windows, PC, laptops, Chromebooks, and smart TVs
ERGONOMIC COMFORT ALL DAY - Tilted slim keyboard & contoured mouse for fatigue-free productivity
RELIABLE WIRELESS FREEDOM - Stable 2.4GHz connection with 10m range and smart power-saving modes
PRECISION CONTROL AT YOUR FINGERTIPS - 5-level DPI adjustment up to 2400 for work or 4K entertainment

The JOYACCESS 2.4G Wireless Keyboard and Mouse Combo offers an ultra-slim, ergonomic design with scissor-switch keys and a sweat-resistant contoured mouse featuring 5-level DPI up to 2400. It connects via a single nano receiver with a stable 10-meter 2.4GHz wireless range, optimized for quiet, comfortable use across multiple devices including Windows PCs, laptops, and smart TVs.

Specifications

ASIN	B07K6MGLDL
Additional Features	Wireless, Numeric Keypad, Multimedia Shortcut Keys
Antenna Location	Office
Best Sellers Rank	#629 in Computers ( See Top 100 in Computers ) #21 in Computer Keyboards
Brand	JOYACCESS
Built-In Media	USB Cable
Button Quantity	102
Color	Black and Grey
Compatible Amazon Tablet Models	Amazon Fire 5th Generation
Compatible Devices	Laptop
Compatible Operating System Family	Windows
Connectivity Technology	USB
Customer Reviews	3.9 3.9 out of 5 stars (34,753)
Enclosure Material	Rubber
Hand Orientation	Ambidextrous
Item Dimensions L x W x H	36.8L x 14.3W x 2H centimeters
Item Weight	550 Grams
Keyboard Backlighting Color Support	Single Color
Keyboard Description	Numeric
Keyboard Layout	QWERTY
Manufacturer	J JOYACCESS
Mechanical Keyboard Switch Model	scissor-switch
Mfr Part Number	JKB2B
Minimum Required Operating System Version	Windows XP
Model Number	JKB2B
Number of Batteries Required	2
Number of Keys	86
Power Source	Battery Powered
Style Name	classic
Switch Type	Tactile
Theme	Office
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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