Question 1

When placing the cake into the cake safe, do you have to insert the dowel throughout the cake itself? If so, is it messy to remove?

Accepted Answer

Hello! Thank you for the question. The Center Rod is inserted through the cake and its cake boards. The rod creates a small 3/8” hole at the top of the Cake that is easily covered with fondant, buttercream, or a topper. There is no squishing of tiers or giant hole to worry about. The rod then easily twists out of the cake when you deliver at the venue. All of our CakeSafes come with a detailed instructions sheet that explains every step of assembly, delivery, and disassembly! I've attached a video that shows how the CakeSafe works exactly! If you have any other questions, please email us at info@cakesafe.com. Thank you

Question 2

I would like to replace the center dowel to support it at the event. is the center hole size large enough to replace a support dowel?

Accepted Answer

Hello! The hole that the rod creates is 3/8 of an inch in diameter. That should fit most standard size poly dowels!

Question 3

Do you need a special cake drum?

Accepted Answer

Hi! Thanks for the great question. You don't need a special cake drum per say. If the drum is made of cardboard or styrofoam, is 1/2 an inch thick or thinner, and can be pierced with a knife, the center rod will pierce through it with no problem. If the drum is made of wood, MDF, or hard plastic, is thicker than 1/2 inch, and cannot be pierced with a knife, you must drill a 2 inch hole in the center for the rod to pass through.

Question 4

Can a cake be stored in the fridge on the carrier for days without the cake suffering to get dry?

Accepted Answer

Hello! Thanks for the question. You can store your cake inside of the CakeSafe and refrigerate the whole unit overnight as long as the CakeSafe fits in your refrigerator! It can stay for a few days in the CakeSafe with no problem.

ASIN	B0866ZFK5H
Best Sellers Rank	#154,336 in Kitchen & Dining ( See Top 100 in Kitchen & Dining ) #145 in Cake Carriers
Brand	CAKESAFE
Brand Name	CAKESAFE
Capacity	1.33 cubic feet
Color	Small/Tall
Container Shape	Square
Customer Reviews	4.6 out of 5 stars 186 Reviews
Included Components	4 side panels, 4 aluminum corner rods, 1 food grade Stainless Steel center rod, 1 HD guide piece, 1 top knob, 1 acrylic lid, 1 HD plastic base
Item Dimensions L x W x H	14.5"L x 14.5"W x 22"H
Item Form	Box
Item Volume	1.33 cubic feet
Item Weight	8.17 kg
Lid Material	Plastic
Manufacturer	CAKESAFE
Material	Plastic
Material Feature	Food Grade
Material Features	Food Grade
Material Type	Plastic
Material Type Free	BPA Free, Lead Free, Phthalate Free, PVC Free
Other Special Features of the Product	Insulated
Package Quantity	1
Product Care Instructions	Hand Wash Only
Product Dimensions	14.5"L x 14.5"W x 22"H
Recommended Uses For Product	Cake
Size	17 x 22 in
Specific Uses For Product	Food Carrier
UPC	717932993729
Unit Count	1 Count

CAKESAFE Reusable Small/Tall Cake Transporter, Clear Plastic Cake Carrier (17" W x 22" H)

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