Does it cancel background noise well on the microphone?

Yes, I have had very good results with background noise cancellation. For instance my dogs were barking a few rooms away and the people on the other end could not hear them.

can you recommend a headset with this quality for a samsung cell phone..basically just need to hear the other party and want the noise cancellation

Hey Ron,Sure thing, my recommendation would be the DeskMate Smartphone Bundle. Link below. It has the same Sennheiser sound quality and noise-cancellation. :-)https://www.amazon.com/dp/B00JS7ADYY

Where can I get replacement earpads?

Amazon. Look it up by model and make.

I pugged the usb in and hear nothing. Calls do not go thru the headset but thru computer speaker. What am I missing? thx

Not knowing what OS you're using makes helping tough. i can tell you this though, I use them on my work laptop which is running Windows 10 Pro and they worked for me with no interaction on my part and I have limited admin rights on my laptop. I would suggest you check your audio settings to see if they are even being seen by the OS and it might be something as easy as selecting them in audio settings. Another possibility is you need to install a driver for them. I think your best bet is to do a google search on "Sennheiser SC 30 headset not working" and see what that finds for you. Going to the Sennheiser website would be another good option, they may have specific instructions based on your hardware and OS.

ASIN	B00E67S6ZY
Age Range (Description)	Adult
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#63,263 in Office Products ( See Top 100 in Office Products ) #5 in VoIP Telephone Handsets
Cable Feature	Retractable
Carrying Case Color	Black
Carrying Case Material	Plastic
Carrying Case Weight	0.48 Ounces
Compatible Devices	PC
Connectivity Technology	Bluetooth, Wired
Control Method	Remote
Control Type	Call Control
Controller Type	USB
Customer Reviews	4.3 4.3 out of 5 stars (989)
Date First Available	March 25, 2013
EU Spare Part Availability Duration	2 Years
Earpiece Shape	Rounded
Generation	30
Global Trade Identification Number	00615104236837, 00840064403511, 04044155083378, 05054629146033
Hardware Interface	USB 2.0
Headphones Jack	USB
Included Components	Headset, acoustic foam ear pads, mounted to headset, quick guide, safety guide
Input Device Interface	USB
Is Discontinued By Manufacturer	No
Item Weight	1 ounces
Item model number	SC30 USB ML
Manufacturer	Sennheiser Enterprise Solutions
Material	Plastics
Model Name	Sennheiser SC 30 USB ML
National Stock Number	0
Noise Control Features	noise_cancellation
Number of Items	1
Product Dimensions	6.69 x 0.02 x 3.94 inches
Recommended Uses For Product	Calling
Series Number	30
Special Feature	Microphone Included
Specific Uses For Product	personal
Style	SC 30 USB ML
Supports Bluetooth Technology	No
UPC	729224782157 012304562344 615104236837 801940121707 840064403511 804067196641 014445072720 807320200666 809394436460 014444748039
Unit Count	1.0 Count
Water Resistance Level	Not Water Resistant
Wireless Communication Technology	not appicable

Sennheiser SC 30 USB ML (504546) - Single-Sided Business Headset | For Skype for Business | with HD Sound, Noise-Cancelling Microphone, & USB Connector (Black)

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