Question 1

Where is the expiration date for this product? If it’s near the barcode mine says 202026001 and 2020023007 I’m afraid it may be expired.

Accepted Answer

Thank you for the question! Cosmetic products which shelf life is less than 30 months must be marked with "Best before" dates. pH Plex was tested and proven to be safe beyond the 30 months date. The numbers you are referring to are the production codes and, indeed, yours are from mid-2020. We hope you'll enjoy using pH Plex.

Question 2

You are supposed to wash hair after bleaching to stop the bleaching process. With this would you still wash the bleach out as normal then use step 2?

Accepted Answer

Thanks very much for your question. pH Plex 2 goes in-between your bleach and shampoo. After bleaching, please rinse thoroughly and apply pH Plex 2 to the towel-dry hair. Leave on for 5-10 minutes, then shampoo and style as normal. We hope you‘ll enjoy using pH Plex.

Question 3

How many of these will I need if my hair is long and I use a lot of bleach?

Accepted Answer

Great question! We recommend 1 double-sachet pH Plex 1/2 for every kit you buy. In case you purchase professional bleach powder and professional developer separately, we recommend 1 double-sachet pH Plex 1/2 for every 30g of Bleach Powder that you use.

Thank you,
The ATP Cosmetics Team

Question 4

Can the ph Plex 1-2 be used more than once a month as a stand alone treatment if it wasn’t added into the bleaching process afterward?

Accepted Answer

Great question! Yes, ph Plex 1-2 can be used as often as you like. The active ingredient of pH Plex 1/2/3 is a body-own substance, naturally produced by the human body, thus totally safe for frequent use. It will „find“ the damage inside the hair and repair those broken bonds. Overdosing is not possible. What is not absorbed by the hair gets washed out. If you have any other questions, please do not hesitate to reach out - we are always here to help.

ASIN	B08DCN63CW
ASIN	B08DCN63CW
Best Sellers Rank	#63,291 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #37 in Hair Relaxers
Brand Name	LIW
Customer Reviews	4.6 4.6 out of 5 stars (191)
Hair Type	Chemically Treated
Item Form	Cream
Item Weight	0.09 kg
Manufacturer	LIW
Manufacturer	LIW
Manufacturer Part Number	2020000020
Material Features	Fragrance Free, Vegan
Number of Items	6
Package Size Name	Friends Kit
Product Benefits	Protect and repair hair during color or bleach treatment. It can also be used as a deep treatment by mixing the full content of steps 1 and 2 in a bowl an apply in the hair for 10 minutes before rinsing
Product Dimensions	4.96 x 4.96 x 0.6 inches; 3.21 ounces
Scent Name	None (or Fragrance-Free)
Set Name	Friends Kit
Special Ingredients	malic acid
Unit Count	3 Count

LIW pH Plex Steps 1&2 Protect & Repair Hair Care Treatment - Use with Home Hair Color & Bleach Products - Salon Quality Professional Results at Home - Friends Kit (3 Sachets of Steps 1 & 2)

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