How am I supposed to keep the liquid from separating from the cream?

Thank you for your feedback. I’m a beauty advisor for Pierre Fabre USA, Inc. the parent company of Avene. Cicalfate Restorative Skin Cream is a delicate composition of oils and Avene Thermal Spring Water. Due to the formulas sensitive to cold temperatures, the complex should not be exposed to temperatures below 32˚F as separation may occur. The separation neither compromises the efficacy of the product nor poses as a risk to the consumer and it is safe for use on infants, children and adults.

How do I return product? I opened up and it is just blue liquid that wont mix with cream. Was stored at room temperature

I took it to kohls, where they take Amazon returns! I did not have a box or anything. There is a time limit.

How does this compare to Avene Xeracalm balm for eczema or dermatitis around eyes?

Thank you for your question. I'm a beauty advisor for Pierre Fabre USA, Inc. the parent company of Avene. For eczema or dermatitis in the eye area, we would recommend using a dedicated product like Soothing Eye Contour Cream.

Does this works to remove scars like silicone gel?

My wife got this from the doctor for healing of an eye lift and it did appear to take away scaring.

Avène Cicalfate Restorative Protective Cream

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AR$76786

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Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🛡️ Restore, protect, and glow with confidence — your skin’s new best friend!

MULTI GENERATIONAL CARE - Safe & effective for infants, children, and adults—because everyone deserves healthy skin
VERSATILE REPAIR FOCUSED - Use on face & body to restore damaged skin, reduce scars, and calm irritation
HYDRATION THAT LASTS ALL DAY - Rich texture penetrates deeply without heaviness, perfect for dry & sensitive skin
ULTIMATE SKIN BARRIER SHIELD - Occlusive formula locks in moisture & defends against environmental aggressors
DERMATOLOGIST TRUSTED HERITAGE - Backed by 270+ years of Avène expertise and soothing Thermal Spring Water

Avène Cicalfate+ Restorative Protective Cream is a dermatologist-developed, occlusive moisturizer designed to repair and protect damaged skin barriers while maintaining deep hydration. Suitable for all sensitive skin types and safe for infants through adults, it harnesses the soothing power of Avène Thermal Spring Water and zinc oxide to shield skin from external aggressors and promote optimal recovery. Ideal for dry, irritated, or compromised skin, this cream is a trusted solution for restoring comfort and resilience.

Specifications

ASIN	B07XG1PLJF
ASIN	B07XG1PLJF
Active Ingredients	Zinc Oxide
Age Range Description	Adult
Best Sellers Rank	#1,714 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #52 in Face Moisturizers
Brand Name	Eau Thermale Avène
Country as Labeled	United States
Customer Reviews	3.4 3.4 out of 5 stars (12,691)
Department	All Ages, Unisex
Global Trade Identification Number	03282770204667
Item Dimensions	1.69 x 1.1 x 5.5 inches
Item Form	Cream
Item Type Name	FACE CREAM
Item Volume	1.3 fluid ounces
Item Weight	30 g
Item model number	-14820379
Manufacturer	Eau Thermale Avene
Manufacturer	Eau Thermale Avene
Material Features	Vegetarian
Material Type Free	paraben free,gluten free
Model Name	Cicalfate+ Restorative Protective Cream - Wound Care - Helps Reduce look of Scars - Postbiotic Skincare - Non-Comedogenic
Number of Items	1
Other Special Features of the Product	Restore and protect damaged skin while isolates the lesion from external environmental aggressors.
Product Benefits	A multi-purpose moisturizer that restores the skin barrier in 45 ways. Accepted by the National Eczema Association.
Product Dimensions	1.69 x 1.1 x 5.5 inches; 1.06 ounces
Recommended Uses For Product	Hydrating, Burns, Blister, Sunburn, Dryness
Scent Name	Almond
Skin Type	Dry, Sensitive
Special Ingredients	Glycerin
Specific Uses For Product	“Apply twice a day to clean, dry skin. Exposure to cold temperatures below 41ºF (5ºC) may cause formula separation. A few drops may come out upon opening of the tube. Simply squeeze out this excess water before use. Rest assured, the product remains fully safe and effective.”
Target Use Body Part	Whole Body
Unit Count	1.3 Fluid Ounces

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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AR$76786

Duties & taxes included

In stock

Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Argentina.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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Smooth transaction and product arrived in perfect condition.

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Avène Cicalfate+ Restorative Protective Cream

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Description

Specifications

Common Questions