We have had difficulty with some glassware turning cloudy over time. Do these glasses have that problem. Are they warranteed for that issue?

I had that issue with other glasses that I made the mistake of always washing them in the dishwasher. I tried all of the DIY ways of removing the cloudiness no luck. Best to wash by hand is my suggestion to avoid the cloudiness from happening in any good glassware

I just noticed that one of the glasses I bought a week ago was delivered with chips broken out of rim. How do I get a replacement?

I had the same issue. One of my glasses Wes broken. I contacted the seller through Amazon and the sent me a new set within a week

Can you store it in the freezer or refrigerator before using the glass?

I gave these as a gift (which, BTW, they loved). Since they are made of glass, I can't imagine why you could not refrigerate or freeze them. However, this is a guess since I don't own them.

Are the glasses supposed to have a pink hue? The pair I got, especially at the bass, have the color of a rosé wine.

I purchased two sets. I really like them. I checked in order to respond to the question. I see no pink hue in any of mine. The manufacturer sent me an email thanking me for the purchase. I would contact them. There should not be any type of color hue as far as I know.

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Description

🥃 Sip in Style, Own the Moment

ELEVATE EVERY SIP - Classic meets innovative with a pentagonal base that reflects your whiskey’s rich hues like mountain light.
PURE CRYSTAL CLARITY - Lead-free, BPA-free premium crystal glass that showcases your spirits in flawless brilliance.
BUILT TO LAST IMPRESS - Solid 2cm thick base offers durability, temperature retention, and a satisfying tactile grip.
EFFORTLESS ELEGANCE CARE - Dishwasher safe and scratch resistant, combining luxury with everyday practicality.
PERFECT SIZE FOR OVERSIZED ICE - 12 oz capacity designed to accommodate large ice cubes or whiskey stones without compromise.

This set of two 12-ounce JBHOJBHO Hand Blown Crystal Old Fashioned Glasses features a unique pentagonal base design that enhances light reflection and spirit color. Crafted from lead-free premium crystal with a thick 2cm base, these durable, dishwasher-safe lowball glasses are perfect for oversized ice cubes and temperature retention, making them an elegant and practical choice for whiskey enthusiasts and upscale settings.

Specifications

Reusability	Reusable
Material Type Free	BPA Free, Lead Free
Product Care Instructions	Dishwasher Safe
Material Features	Biodegradable, Recyclable
Material Type	Crystal
Item Weight	0.9 Pounds
Number of Items	2
Item Dimensions W x H	4.13"W x 3.27"H
Unit Count	2 Count
Capacity	12 Fluid Ounces
Shape	Tumblers
Pattern	Solid
Theme	Winter, Birthday, Mother's Day, Wedding, Christmas, Housewarming, Anniversary, Father's Day, Birthday,Party
Occasion	New Year, Christmas, Housewarming, Anniversary, Father's Day, Birthday, Cocktail Party
Color	Clear
Style Name	Tableware
Embellishment Feature	Crystals
Additional Features	Heavy Duty, Dishwasher Safe, Break Resistant, Scratch Resistant, Double Wall

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.