The di 3m cable i have just purchased does not work how do i get a refund

Dear customer, You can contact us and send emails in the order page. We are very sorry the problem you meet. Although we work hard to ensure high quality standards through multiple quality checks, we regrettably still come across defective products occasionally. Please be assured our products have an 18-month time warranty. Since your satisfaction is our NO.1 priority, we really hope you can give us a chance to resolve the issue for you: we'd happy to offer a NEW SET for replacement or a FULL REFUND. Please give us a chance to make things right.

My old cable is broken. I want to know how the quality of this cable is?

Hello， Thank you for your attention to our product. Customer satisfaction is our first priority. Our DP Cable has been tested many times to ensure quality problems. If you have any product problems, you can email us at any time and we will provide you with replacement or refund.

Does 165hz work with 1080p?

Yes, the DisplayPort Cable can work with the 1080p 165hz.

It works with 4k monitor and 60Hz?

Hello, Yes, this DisplayPort cable support 4K@60Hz, 2K@144Hz, 2K@165 and 3D. Hope that helps

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DisplayPort Cable 3M, JSAUX DP Cable (4K@60Hz,2K@165Hz,2K@144Hz) , Display Port to Display Port Cable Nylon Braided Compatible for Laptop, PC, TV, Gaming Monitor, ect-Grey

DisplayPort Cable 3M, JSAUX DP Cable (4K@60Hz,2K@165Hz,2K@144Hz) , Display Port to Display Port Cable Nylon Braided Compatible for Laptop, PC, TV, Gaming Monitor, ect-Grey

Product ID: 209918741

Details

Brand
JSAUX
Cable type
Display Port
Compatible devices
Laptop Monitor
Connector type
DisplayPort
Special feature
Nylon Braided

⚡165Hz refresh rate, zero flicker

🖥️4K@60Hz Ultra HD clarity

🛡️Triple-layer shielding, anti-interference

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AR$61705

Duties & taxes included

In stock

Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎮 Elevate Your Display Game — See Every Pixel, Feel Every Frame

INTERFERENCE NOT ON OUR WATCH - Advanced triple-layer shielding and tinned copper wiring deliver stable, glitch-free audio and video every time.
PLUG PLAY HASSLE FREE SETUP - Seamlessly connect your laptop, PC, or TV with a secure, snug fit—no drivers or extensions needed to avoid flicker or lag.
BUILT TO LAST STYLED TO IMPRESS - Durable nylon braided cable with 24K gold-plated connectors and aluminum shell ensures longevity and premium aesthetics.
CRYSTAL CLEAR VISUALS NO COMPROMISE - Experience vibrant 4K and 2K resolutions with ultra-smooth 165Hz refresh rates—perfect for gaming and professional streaming.
PERFECT LENGTH FOR ULTIMATE FLEXIBILITY - 3 meters of cable freedom lets you game or work comfortably from your couch, bed, or office without compromise.

The JSAUX DisplayPort Cable 1.2 delivers stunning 4K@60Hz and 2K@165Hz resolutions with zero flicker, backed by triple-layer shielding and premium materials like nylon braiding and 24K gold-plated connectors. Designed for gamers and professionals alike, its 3-meter length offers flexible setups with plug-and-play ease and broad device compatibility.

Specifications

ASIN	B0834W7F7X
Best Sellers Rank	3,838 in Computers & Accessories ( See Top 100 in Computers & Accessories ) 996 in Cables (Computers & Accessories)
Brand	JSAUX
Cable Type	Display Port
Colour	Grey
Compatible Devices	Laptop, Monitor, Personal Computer, Television
Compatible Phone Models	No compatible phone models
Connectivity Technology	HDMI
Connector Gender	Male-to-Male
Connector Type	DisplayPort
Country Of Origin	China
Customer Package Type	FFP
Customer Reviews	4.6 4.6 out of 5 stars (3,314)
Frequency	165 Hz
Gauge	28.0
Included Components	1
Indoor Outdoor Usage	Outdoor
Item Shape	Round
Item Weight	20 Grams
Manufacturer	JSAUX
Manufacturer Part Number	JSUKNZDP2DPGY3M
Model Number	JSUKNZDP2DPGY3M
Number of Items	1
Number of Pins	20
Other Special Features of the Product	Nylon Braided, 24K Gold-Plated Connector
Outer Material	Nylon
Product Warranty	18 Months Warranty
Recommended Uses For Product	Laptop, Television
Specification Met	CE
Unit Count	1.0 count

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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AR$61705

Duties & taxes included

In stock

Sold byAmazon ArgentinaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Argentina.

Secure transaction

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