Xfinity Digital Transport Adapter Remote Control

I can't speak to the longevity of this product as I just received it. But it's the exact remote I was given 10 years ago and that one has been an excellent product and still works almost perfectly. I was very happy with this purchase because it arrived quickly, was packed appropriately with a copy of the original usage guide that I wasn't given with the one Xfinity gave me. The best thing was I didn't need the guide yet because it worked right out of the package. Put in the batteries and 🧞‍♀️shazam!!🧞‍♂️ no programming, no problems, no brain power needed! Thank you!😇

I called Comcast to inquire about a new remote and was connected to somebody named "Harry" from either India or Mexico. That call was a vacuum cleaner ride to hell and back. After being put on hold for several times, I decided to check Amazon for this remote, and lo and behold, they have it. Comcast wanted to bill me $5.95 on my monthly bill for the shipping charges for the new remote. Then I was told I had to take the old one back to the nearest Comcast service center, which in my case is 35 miles away. I told "Harry" that and he told me that I could take it to the nearest UPS office and ship it back to them. I asked him if they supply a prepaid shipping label and after putting me on hold again for another 3 minutes, he said no. While I was on hold for the last time, I told Harry that I wouldn't need a new remote from him, and that I just bought a new on Amazon. He still asked me if I wanted the new remote from Comcast, and I told him no.The remote works great and even comes with batteries. Pretty easy to program to your TV. This is the very same remote that Comcast uses. And you can get it on Amazon without all the hassle of Comcast.

Works well

Works fine as a replacement

So, I am the mother of two teenage boys. I don't know what goes on in the mind of a teenage boy, but occasionally I discover the strangest things that are put in the refrigerator or in a waste basket. I'm not sure if they are simply not paying attention to what they are doing while they are having conversations, but I have found car keys, cell phones, remote controls for the TV and for the Xbox 360, you name it, in the oddest places. My oldest son was home from college for the summer and lost his remote to the Comcast cable box for his TV, thus rendering the TV to be useless to watch anything else but ESPN. After looking everywhere in the house for weeks, I decided that it had to have been thrown away. I did not want to wait for hours at the local Comcast office to purchase another remote control, so by chance I decided to look on Amazon to see if they carried anything like this. I was shocked to find the identical product, and even more surprised by the price. As soon as I took it out of the package and inserted the batteries, it was ready for use. I wish I would have thought about looking for this on Amazon months earlier.

Glad that this remote was on Amazon. Glad that I bought it.

Perfect for someone needing a simple and easy to use alternative

It is not programable with my brand new tv. I spoke with the manufacturer of the tv trying to get it programmed. The other problem is that it is not refunded by Amazon. I didn’t know this before I ordered it. I have contacted the seller and am waiting to hear what their solution is. I’m hoping to get a refund and have it be free and easy,