ChargePoint HomeFlex Level 2 EV Charger J1772 - Fast Smart Battery Power Charging at Home for Electric Automobile Vehicles - NEMA 6-50 Plug for Electric Car

I purchased ChargePoint Home Flex Charger for my husband and an electrician to install in our garage. The installation was very easy with the design of the wire connections within the charger. It is high-quality hardware and the app is incredibly easy to use during set-up and charging. My husband considered buying Clipper Creek, JuiceBox, and Clipper Creek units. The ChargePoint had the best rated reliability, ability to configure for different amp breakers - future-proofing if we decide to increase the amp rating for a different vehicle, the app makes it easy to change. This along with the features in the app, which include scheduling charging times, cost tracking, and wi-fi control were the deciding factors. ChargePoint even included the required mounting screws, drill bit, and drivers installation. Very thoughtful! The app integration with ChargePoint stations on the road is a nice bonus. It was easy to pair and connect to our vehicle without any issues. Our Grand Cherokee 4xe charges to full charge from zero in less than two hours. This makes the vehicle even more efficient for local trips in the same day. We're thrilled with the ChargePoint!

I recently installed the ChargePoint Home Flex Level 2 6-50 Plug EV Charger for my Mazda CX-90 PHEV, and it’s been an absolute delight. What stands out most are its smart features, impressive charging power, and robust weatherproof design. Plus, it’s JCP&L EV Driven approved, which adds an extra layer of confidence in my choice. The smart features of this charger are incredibly convenient. I can schedule charging sessions right from my phone to take advantage of off-peak electricity rates, monitor energy usage, and receive updates on my charging status. It’s integrated seamlessly into my daily routine, making EV charging effortless and efficient. Charging power is another area where the ChargePoint Home Flex shines. It significantly cuts down on charging time compared to standard chargers. I can easily adjust the amperage based on my car’s needs and my home’s electrical capacity, providing flexibility and ensuring a fast charge every time. Weatherproofness is crucial for me, as the charger is installed outdoors. The ChargePoint Home Flex handles all kinds of weather like a champ. Rain or shine, it consistently performs without any issues, which is a testament to its durable and reliable design. It’s also worth mentioning that this charger is a perfect match for my Mazda CX-90 PHEV. The compatibility and efficiency have made my charging experience seamless and hassle-free. The ChargePoint Home Flex Level 2 charger is a standout product for any EV owner. With its advanced features, powerful charging capability, and weather-resistant build, it’s an investment that pays off in convenience, speed, and reliability. I couldn’t be happier with my purchase and highly recommend it to other EV drivers looking for a top-tier charging solution.

There are a lot of EV home chargers out there, including the ones that are included in the trunk of most Electric Vehicles, so I did my homework before I ultimately decided on this one, and in my opinion, it's the best one on the market. The main reasons I decided on this one are it's flexible power rating, and software. PROS: 1. Flexible Power Rating. You can plug this into a 240 volt power outlet with a choice of two plugs, OR have it hard wired by a professional. You can get more power when it's hard wired and the output can vary depending on the size of your circuit breaker. It can be configured with breakers ranging from 20 to 80 Amps. The higher the Amps, the more power you can draw, giving you more miles of power per hour. Mine is configured with a 60 Amp circuit breaker, so I can get about 37 miles each hour... which is amazing. 2. Software. I LOVE their App because it's easy to configure the charger (plug vs hard wired, amps, make / model of your car, etc.), and it tracks all your charging activity at home AND when using other ChargePoint chargers on the road. Not only that, it even lets you track costs based on your regional electric company and plan. This is IMPORTANT... I learned that most electric companies offer off-peak pricing and their App can schedule your charges after hours when the price drops dramatically. In New York City for example, the price drops from about 25 cents per KWh to 1.6 cents between 12am and 8am. That 8 hour window is plenty of time to fully charge most EVs, so it's literally 15 TIMES CHEAPER. With that in mind, the App can tell you exactly how much you've spent on charging using each pricing plan your electric company offers so you can see the exact amount you saved by switching to time of day billing. 3. I love the MAPS feature. This may sound odd for a home charger, but that's the real advantage of this particular company. They offer a huge network of chargers across the country, and I can use the same exact App to not only track my charging at home and on the road, but I now use the App via Apple CarPlay to find the nearest chargers when I'm on the road. They show you exactly where all their chargers are, but just about every charger network out there, including pricing, power ratings, availability, distance, and directions. 4. EXCELLENT US Customer Service. I had a few questions before I had it installed, so I called their customer service and within a couple of minutes had an great conversation with one of their support people. He understood my questions and answered them clearly. CONS - None, except it's a bit more expensive than some other companies. In my opinion, it's worth every cent. The entire experience has been outstanding. Simply stated, this is a no-brainer. The low power home chargers they include with your EV are really meant for travel, so leave them in your car and get one of these. I felt so great pulling up to my driveway, and simply plugging in.

Roll the dice. It's the best solution on market on paper but the customer support is abhorrently horrible. If it breaks you are done! I would not buy one of these units until chargepoint fixes their customer service. They gave gotten sloppy. I purchased the 6-50 NEMA version. It took more than a month to schedule my installation, which put me past the Amazon return date. I charged my EV vehicle once then a software update the following morning at 5:16:28 on July 28th broke the connection. Chargepoint states it should charge even without wifi, but this would not charge at all. Chargepoint technical support tried resetting the device remotely & removing the device from my account and then trying to re-add, but the wifi and blue tooth connectivityis not functioning. This turned the unit it into an expensive brick. The support forced me to use unrelated steps as if having an Apple watch connected to your iPhone would cause the charger not to work or connect to the app. The support team also stated that before they could start a return, I had to try connecting from two other iOS devices and preferably from a non-ios device . After pushing back, stating the voracity of the request was dubious at best, they acquiesced on this request. Chargepoint originally stated that I had to pay to ship the unit to them. They were attempting to claim that the house was struck by lightning even though their logs as verbally communicated and confirmed stated they lost contact immediately after a software update that same day within minutes of me attempting to charge my vehicle. . Horrible customer service for a $700 item. I'm looking at other options with better customer service. Follow up: I called this AM after not receiving a promised call backand I was told that they cannot give me a date or a time when someone would contact me with next steps. They refuse to identify themselves so that you can track who you spoke to. They state you are a "priority" but do not give an SLA for next contact or replacement. DO NOT BUY FROM THESE PEOPLE. If it ever stops functioning you will be waiting a long time for anyone to replace the unit. What is egregiously disgusting is that it us abundantly clear that it was their update that broke the device. Update 2: after multiple days of calling customer service, they still have no update other than to say that my issue was a “priority” with no eta. Chargepoint customer service said I could mail the unit at my expense to them and pay for return postage as well. Again this option did not come with an eta for resolution. Customer service suggested that I purchase another unit in the meantime. Amazon did allow me to return the ev charger under an exception and replaced as it was purchased more than 60 days ago. Kudos Amazon! Note that two other people in my neighborhood stated their identical charger stopped functioning after the very same update. We share the same hardware versions as well. The new chargepoint ev charger is newer hardware. It is configured and working with a newer version of code and newer hardware. It is clear chargepoint has a software compatibility issue. I will test this unit thoroughly . If it fails in any way I will return and go with the runner up solution;It's not as fancy and had fewer features but it's cheaper and it works. The bottom line here is that I would never buy a Chargrpoint again until they fix their customer service. I'm only giving their product a second try because Amazon sent the same unit for free.

So far, working like a champ! Professionally installed… I recommend you have it installed by a licensed electrician!

Stand by. This might get a little long. The turnaround to get the charger was quick. I ordered on a Saturday and it arrived on Tuesday. Scheduled installation of a 240V outlet. No problems there. I needed customer support to help get it registered. The app works great, but... When installing and setting up your account, make sure that you select the proper country. Yeah, I know, but I was at the dealer buying my car and I might have been a little distracted. This was the root cause of my issues. I had to create a new account with a different email address to complete setup. Here are some of the things to keep in mind. If you use a VPN, you might want to set it up by turning off wifi on your phone and setting it up as a hot spot. Then connect your EVSE to your hotspot to complete the setup. Once complete, you can change it back to your home network. Don't forget to turn off the hot spot when you are done. Conducted a quick charge to test out. Charged from 60-90% in just over 2 hours. The charge rate was 9.6kW or ~40 amps. This compares to the 6kW (32a) that is available at work. Work charging is free, so that is nice. If you want more than 40amps, you will need to hard wire it. I didn't go this way because a hard wired installation requires permits in my state. Anyway, I am happy with the charger so far, it is fairly easy to use, it is well built, app integration is good and if you have a 240v outlet available, you only have to mount it with 3 screws. Mount it to a stud and you are golden. I hope this was helpful and I would recommend this EVSE to anyone.

Easy to install but occasionally needs to have the breaker reset to charge.

We couldn’t be more pleased with our ChargePoint HomeFlex Level 2 EV Charger (J1772, NEMA 6-50 Plug) — it’s been a game-changer for our electric vehicle charging routine. This unit is fast, smart, and extremely reliable, delivering all the convenience and efficiency we were hoping for in a home charging solution. Installation & Setup: The installation was mostly smooth. We opted to hardwire ours with the NEMA 6-50 plug configuration, and the process took about 90 minutes. One small hiccup: a minor mounting screw and a plastic wall anchor were missing from the box. It wasn’t a big deal — we were able to pick up what we needed for a couple of bucks at Home Depot, and we were back on track in no time. It would’ve been nice if all the small parts were included, but honestly, it didn’t take away from the overall experience. Charging Performance: The charging speed is excellent. We’re seeing up to 37 miles of range per hour, which is more than enough for overnight charging and then some. The adjustable amperage settings are a great feature, especially if you’re sharing the circuit with other appliances or planning to upgrade later. Smart Features: The app is sleek and intuitive — we love being able to schedule charging, track our usage, and see cost breakdowns by time of use. It even integrates with Alexa, which has been a fun bonus (“Alexa, is the car charging?” has become a surprisingly frequent question in our home). Build Quality: The unit itself feels sturdy and weatherproof. We installed it in our garage, but it definitely looks like it could handle outdoor conditions without issue. The cord is long and flexible, and the plug holster is solid and secure — no sagging or awkward angles when docking the charger. Final Thoughts: Despite the tiny hiccup with the missing install part, this EV charger earns a full 5 stars from us. It’s fast, dependable, and smart — everything we could’ve asked for. We’re confident it will support us through many years and several electric vehicles to come. If you’re in the market for a future-proof, easy-to-use home charger, this is a top-tier choice.

UPDATE: I have charged our EV outdoors several times over the last few weeks when we've had temperatures at or near -30°C and can report that the ChargePoint cord remained surprisingly flexible and pliable and easy to wind up. The ChargePoint might be the EVSE with the very best cold weather cord available. I've seen online reviews that made the same claim, but I can attest to the ChargePoint cable remaining flexible at extremely cold temperatures. The app makes this ridiculously easy to activate as it guides you through the process step by step. The programability, smart features like demand response charging, the available extensive geeky charging tracking data, and Energy Star rating are features that few other EVSEs even offer. I like that its default version is plug in and that you can opt for either NEMA 14-50 or 6-50. However, it is the design and build quality of the ChargePoint Home Flex that impressed me most. ChargePoint takes great care in doing everything exceptionally well, from their instructional videos, to the packaging, to the list of included features, and the fit, finish, and the quality of the engineering and construction. As a professional who deals with electronic circuits, I appreciate the elegance and flow of how the charge cable connects to the unit. A seemingly simple thing that many people might not even notice, but it reveals how much attention to detail ChargePoint shows. The Home Flex does everything I want a level 2 EVSE to do, and it does those things very well, and it is designed to be efficient and ultimately save money by obtaining electricity at the lowest rates possible. It is not cheap, but here in Canada as of now there are at least three or four other smart chargers which are all more expensive and arguably do not have as many features. When you consider its construction quality, its features, and its ability to receive software updates via WiFi, on balance I think it is a good value for the money. Originally I was hesitant because of the purchase price, but I'm glad I decided to buy the ChargePoint. I've been impressed with the ChargePoint public chargers I've used and I'm even more impressed with the Home Flex. I really have no complaints at all about this charger.

The installation and setup of this charger was easy. It looks to be well built, and works well. I’ve had no issues with the WiFi connectivity, or with the ChargePoint App. It charges my Hyundai Kona fast. I have it setup on a 40A breaker, so it charges at 31A (7.5 kW). The only downside is that I wish the charge cable was a few feet longer, which would give me the option to charge the car while it was outside (as well as in the garage), if my setup location could have been different, this would have been possible with the current length of cable, but I was limited to where I could install it in my garage.

This charger works great. It was really easy to install, looks great and is sturdy enough. The cable is long enough and remains flexible in the freezing Quebec winters. I'd like it to be even more robust but it is not too bad.

UPDATE: if I could rate zero. I would. Atrocious customer service. Spend your money elsewhere, if anything goes wrong (which is very likely based on the known wifi issue) you will lose hours dealing with incompetence, total lack of care and accountability, negligence and non-existent customer service protocols and processes. If I had a Time Machine I would go back to the day I purchased this thing; and bought something else. —————- Original Review: Wifi capability just died out of nowhere…which lead me to uncover this is a well known issue and the only fix is to replace the charger under warranty - which should be a straightforward process given the fact that this is a very common, well documented problem. The challenge is without wifi connectivity to the charger you are unable to change the charging output and it defaults to the lowest setting so you might as well just use a standard wall socket. They do everything in their power to make the process convoluted, lengthy and cumbersome; all the while encouraging you to just deal with the retailer for a refund/replacement at each step of the way. Terrible customer experience and customer service strategy. If working, it’s a solid product. No questions. If it doesn’t however, it’s a painful game of customer service pinball…with you being the ball, to be clear. A product and company is not defined by when things are working; but how they approach and resolve problems, when things aren’t working. Given this foresight, I would NOT have made this purchase. Period.

first of all, this is a high quality product as i purchased it approx 2 years ago, and had it installed by licensed contractor. if i had to purchase one again, i would go with the exact model