My lid quit working. Replaced batteries and still won’t open. It says it has 2 year warranty but how do I contact customer service!

The same happened to me. Don’t try to get help through the link on Amazon. That didn’t work for me. I tried several times. Go to ninestars website and email them from there. They were very helpful in helping me warranty my lid.

Does it have an inner "can" that lifts out to put in new trash bag? My old one that died does.

Hello, Thanks for your question. Our DZT-50-28 model does not have a removable inner bucket. It uses a liner ring that will secure the trash bag into place.

what is sensor distance

Hello, Sensor distance is the length the sensor will activate from. This is from the sensor up to 10 inches.

Is there a manual lid replacement I can buy for this trash can? I love the automatic sensor, but it's not working in my current situation.

I'd suggest the "Contact the seller" option on the unit on Amazon. If there's a replacement lid option the manufacturer will be the only one who can tell you.

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♻️ Elevate your waste game with smart, silent, and sleek style!

LONG LASTING POWER - Runs up to 6 months on just two D batteries, so you stay worry-free.
QUIET CLOSE NO DISRUPTIONS - Soft-close lid ensures silent operation—perfect for offices and bedrooms.
CUSTOM FIT NEAT APPEARANCE - Includes removable ring liner to hide trash bags and supports standard or Ninestars custom bags.
SLEEK FINGERPRINT RESISTANT - Modern stainless steel design with black trim keeps your space looking sharp and clean.
TOUCHLESS TECH FOR ULTIMATE HYGIENE - Wave your hand, and the lid opens automatically—no germs, no hassle.

The Ninestars DZT-50-28 is a 13-gallon stainless steel touchless trash can featuring a water-resistant infrared motion sensor with a 130° detection angle. It offers up to 6 months of battery life powered by two D size batteries, a non-skid base for stability, and a quiet-close lid. Designed for modern homes and offices, it includes a removable ring liner for a clean look and supports both standard and custom Ninestars trash bags.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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AR$465031

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Argentinastore

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TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Brand	Ninestars
Model Number	TM50SKA003
Colour	Black Trim
Product Dimensions	38.71 x 28.5 x 63.6 cm; 3.06 kg
Capacity	13 gallons
Material	Stainless steel with plastic lid
Special Features	Motion Sensor, Quiet Close, Removable Lid, water resistant
Item Weight	3.06 kg

Ninestars DZT-50-28 Automatic Touchless Motion Sensor Rectangular Trash Can, 13 Gal, Black Trim

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