Bolt Fingerprint WiFi Smart Lock with Door Sensor, Remote Access | Works with Apple Home, Alexa, Google, SmartThings, Built-in WiFi Keypad Deadbolt, Auto Unlock & Lock, 10-month Battery, BHMA

It’s a “shore” thing! The sea salt, sun nor sunscreened fingertips stop this smart lock from working. I purchased my first Ultraloq Pro lock in 2021. It was purchased for the front door of my beach home with the intent on making it easier for service people to come and go. That it did. However I have to admit I did have some troubles with it. About a month after I purchased the lock it stopped unlocking and/or would get jammed. . I knew it was installed correctly as I had hired a locksmith to professionally install it (not necessary though). Even after troubleshooting using the app support and the manual The lock would not work. I called customer service and they willingly worked with me and concluded that I needed a replacement part (which they mailed out immediately). Since then, that lock has worked like a charm and I’ve purchased two others, one for my back door and one for my storage shed. My family LOVES our Ultraloq smart locks and so do I! Of course I love them for the usual reasons such as, fingerprint recognition, not having to dig out keys, having the peace of mind that it locks up if I or someone else forgets to lock up because we may have our hands full etc.,being able to make temporary users for when no is at home but service people still need to get in (you can also give the temp users a set schedule when their codes work and how many times they can use their codes with set times and dates). But, most of all, I LOVE these locks for their durability at the beach. Anyone who owns a home on our near the beach knows that the salt air and high sun rays destroys everything. It either rusts it or dries it out. Even stainless steel, marine quality products have been destroyed by the beach elements. These locks, however have still held up. My front door lock is 4 years old and still going strong. No signs if corrosion, rust, or weakening of the interior or exterior components of the lock! It even works with sunscreened fingertips! Yahoo! Even the Ultraloq on my storage shed, which is out in the direct sunlight and elements is working great! On my storage shed it gives me a piece of mind that the bikes, beach chairs and water toys are locked up and safe! If you want to hit the beach and enjoy the sun, sand and surf with no worries, this is the smart lock for you! The perfect beach house addition! I’ll keep you updated as I will be purchasing these locks for my permanent residence soon.

In the beginning, the installation and setup of the device was easy. The only issue I seemed to run into initially around that time of June/July of 2023 was the Wi-Fi adapter or "bridge." It would not connect even if you had it right beside the device less than 6 inches away and it was on the right type of Wi-Fi as well. However, sometimes it would just show that it was not connected but at times it really was. As days turned into weeks that issue never came up even after having to move the bridge or power outage happened, etc. They'd always connect back up to each other without fail. The family loves it and so do I. I enjoy having the peace of mind that it locks up if I or someone else forgets to lock up because we may have our hands full etc. I recently days ago finally had my first and true issue where for some reason the device would not lock up all the way and give a jam notice. Even if you didn't have the door shut, it would jam up on its own when attempting to lock up. I called customer service and they already had my information and sent me a test to give them the results via email response and currently they have a part replacement on the way under warranty. They're super cool and I am missing not having to use keys and am forgetting to lock the door while it's still down. I've had this over a year and it's a great investment and spend in my opinion based on experience and family's experience. I also love being able to make temporary users for when we're not home but need to let a repair person in and you can also give the temp users a set schedule when their codes work and how many times they can use their codes with set times and dates etc. I also strongly recommend to explain to new users that they need to wait for the green light to come on when inputting their entry codes because that indicates the deadbolt is fully unlocked. It does not retract in milliseconds, it takes about 1-2 seconds. You can also make spare copies of the keys at an Ace Hardware store under the Hillman brand, those work perfectly like the ones that came with the device. Great product and am not sure why the alert of Frequently Returned Item is on this.

Setup was fairly straightforward, installation took about 30 minutes replacing a keypad deadbolt. App setup was OK could have better explanation but not bad. The only downside was when I went to setup the bridge, it was DOA, no power indication at all. Started remove it for return, but decided to try customer service. Talked to CR, and was instructed to start a ticket online. First response was same day but automatic, telling me to check things and links to videos. None of that was useful since the unit would power up. Responed as such and received a response next day saying yes the unit is bad and replacement will be sent please confirm address. No charge and didn't have to return old unit. Within 5 days from installation I had new bridge and everything working. Only problems now are the app is sometimes slow to connect if at all, seems to be worse if I and just at the fringe of Bluetooth range. Can't seem to connect either wifi or Bluetooth. The other is with Alexa, it will tell you that the door is unlocked when it hasn't worked at all. Even when it works, it may be 15 seconds before the lock operates after Alexa says its unlocked. Lock seems well built and is not as loud as the Kwikset lock it replaced.

Easy install with clear instructions, friendly mobile app. It appears the 'approach with a phone to unlock' feature only activates if you leave a large radius of the door before returning, perfect for someone who comes home once or twice a day but it won't auto-unlock when you step out to just grab the newspaper and come back in unless I'm misunderstanding something. Works smoothly.

The lock itself is great - for about a year. I'm reviewing my third lock from this company. My first lock failed after 11 months. It was eventually replaced under warranty after a battle with support. I guess don't ever ask for this as gift because you WILL need to warranty the product and getting that receipt is awkward. My second lock failed after 16 months - but the kicker, I didn't even live in that house for 8 of the months. That's just the lifespan of these products. My latest headache comes after contacting there support on a Saturday that my lock would not lock, at all. I received a response on Monday with a littany of worthless troubleshooting steps (have you tried blowing warm air into your finger to make the reader work?). Frankly a 2 day response time before receiving a waste of time email that maybe kinda suggests I might get a warrant replacement for my completely non functional front door lock is unacceptable. Here's hoping I don't get burgled in between wasteful emails. Honestly everything on the market in this space is total poop. These are cheap enough and when they do work they scratch all my itches that I've basically resigned to just buying a new one every two years. If you don't mind essentially renting a lock for 150/year these have great features. If you want something you know I'll work when you get home this is NOT your lock.

After quite a bit of research I purchased the ULTRALOQ Bolt Fingerprint Deadbolt on Amazon. It showed up the next day. Hardware installation was a breeze. Then I downloaded the Xthings Home app, created an account, followed the setup steps in the app, and was able to get it connected to WiFi and complete the setup. But I was never able to pair the Bolt Fingerprint Deadbolt with Bluetooth on my Samsung S23 Android cell phone. Sent support question to ULTRALOQ and they said setup will use the stronger of the two (Bluetooth or WiFi). In my case WiFi had an excellent signal so the setup used WiFi, not Bluetooth. Everything works just fine. It takes a bit of an effort to find things in the Xthings application. I probably spent 30 minutes exploring all the different options and settings. But eventually I was able to add my wife as a user and set up our passcodes and fingerprints. Fingerprint entry works well. Passcodes also work well. When setting up a fingerprint make sure your finger is flat on the fingerprint reader. If you tilt your finger, you will likely have problems using the fingerprint reader. This is what happened to my wife when she set up her thumbprint. But after correcting how she set up her thumbprint, the fingerprint reader has had no problems reading her thumbprint. A cool feature….. My wife downloaded the Xthings Home app on her phone and used my login credentials. Now she has full access to the Xthings Home application just like on my phone. I was worried this would cause a conflict, but we have no issues so far. We are happy with our ULTRALOQ Bolt Fingerprint deadbolt and would recommend it to anyone looking for a good digital deadbolt. We have had no issues, and everything seems to be working just fine.

Very easy to get it setup and connected. Has worked very well. I had issues with my 5 year old Schlage Smart Lock and decided to switch. I would recommend this product to anyone who is looking for a smart lock. UPDATE: This lock comes with AA Alkaline batteries. I installed in in my vacation cottage in August. Before leaving for the winter, I replaced the Alkaline batteries with Lithium AA batteries. The thought process was I'm not going to be back until Spring and I want to make sure the lock will open. Today I signed into the app and there is no connection to my WiFi. Wait a minute I have Blink cameras and a SmartThings system. They're connected so It isn't the WiFi. I contacted Ultraloq Support who told me it lost connection because the lock has to be powered by Alkaline batteries ONLY! The lock will drain lithium batteries in a few days... Never heard that one before! No where on this page where batteries are mentioned does it say Alkaline, Lithium or anything other than AA batteries. So, now I'm sending up the key so I can have it opened and see if this is true or not. Stay tuned Update 2 Lock has been in place for 11months. I purchased a Latch 5 and Bolt Fingerprint to use at my home in Florida. Latch 5 was replaced and the second connected fine. The Bolt Fingerprint connected no problem. Now I’m in Michigan and the Bolt Fingerprint in Florida is no longer connected and the Michigan Bolt and Florida Latch are no longer connected to SmartThings. The representative didn’t have a solution. I’m spending way TOO MUCH TIME on trying to keep these connected and work as advertised!!!

I’ve been looking for a simple and elegant “smart lock” for securing a set of indoor double closet doors, so they they’ll automatically secure when I leave the house and this works great! To make it work I needed to have the lock mechanism at the top of one door, so the deadbolt shoots up into the top of the door jam, and added metal tabs behind the second door to make sure they both stay shut when locked. I had a little issue with a non-functional outward facing keypad, so I contacted the manufacturer support and after a little troubleshooting, they shipped out a replacement “exterior” keypad which fixed the issue. This is a perfect solution for adding an additional layer of automatic security to keep your most valuable items safe should someone break into the house, even if it buys a little extra time for police to arrive after a security system is activated. I love that not only does this version have a digital keypad and WiFi connectivity via the bridge (and the ability to control the app through the app), but it also has physical backup keys in case the batteries die or there is an electronic malfunction… especially important in my case since we can’t access the inside of the closet to manually lock/unlock it. Though my situation isn’t what the product was designed for, I found a way to make it work to great effect. Easy and quick to install after cutting the new hole in the door and pretty affordable as well!

Foi uma escolha acertada A fechadura é bela, prática e moderna Nos estamos satisfeitos com a tecnologia embarcada e a facilidade de instalação e uso. Recomendo muito

Not recommended, almost impossible to create an account to proprietary app (app didn’t send OTP to validate account). Once you manage to create account (only by apple subscription) you can find the bolt but during authentication app will kick you out and you’ll not be able to add your bolt in app in order to use all functions. Requested technical support to producer followed up with instructions but still not be able to add it to app. Once I requested to replace the unit or refund they disappeared and never reply to me again. Very bad experience, very bad app, mediocre bolt. Not recommended at all.

We replaced an existing simple code lock in order to allow remote code programming for our vacation rental. Replacement was simple other then this new lock has a side plate and our old one did not. So we had to chisel then in. No biggie. The lock itself is well made, quiet and set up with the wifi bridge was simple. The app us easy to use and functions are impressive. Remote lock/unlock/code programing/timed entry/limited number of entries/different types of users/optional auto lock/optional auto open etc etc . App is very intuitive. It is exactly what I wanted. Two small design complaints are that 1. The numbers are not easily visible in the dark unless you light them up by pushing the lock button first (or the first number you can't see:)). Not sure why it doesn't have dark on white numbering. 2. The lock button should be on the top and not "hidden" below the key hole assembly. The lock button looks more like a logo. None of these are a big deal if it is your own house but with vacation rentals, some guests are just not that great at figuring things out....:)...so a more intuitive design would go a long way. More of a suggestion then a complaint. Great product!

Buen producto muy eficiente y buen control de usuarios

Exceptional Customer Support—They Stand Behind Their Product! I’ll be honest: my experience started with a few bumps. I had some trouble with the auto-unlock feature and experienced a couple of random connection drops early on. While I would have preferred a flawless experience from day one, what happened next is why I’m giving this 5 stars. The U-Tec support team is incredible. They are genuinely nice, followed up consistently to make sure my issues were actually being resolved, and stayed with me through the troubleshooting process. When they identified a hardware issue, they shipped out replacement parts for free immediately. It’s rare to find a company that is this proactive and dedicated to making things right. The lock is working great now, and I feel confident knowing the support team is there if I ever need them.