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I will admit to being a French Press newbie, but I do know my coffee. So, whether or not I'm well versed in the ways of French Presses, at the very least, my opinion on this has to do with the fact that when I followed the instructions, the coffee that came out of this press was amazing! Really, truly tasted fantastic. To me, that means that this is a good French Press and works well. Along with the coffee coming out well, the service from the company I received it from was spectacular and it came well wrapped and in good order. I even got an email from the seller asking if I had received it and whether or not things had gone as I anticipated. Clearly, they care. For that reason alone, I would recommend you purchase this particular French Press, over other brands.Not knowing much about how these things work, I read through the instructions very carefully - I highly recommend that you do so as well. The first time I made a large cup of coffee, it came out perfect because I was following the step-by-step guide. The next few times, I messed up and I'll tell you how so that if you're having trouble getting good coffee from this, you might figure out what went wrong.I should note that I am using a freshly ground organic Colombian Medium blend. There may be some other adjectives in the name, but that's what I remember. Let's just say, it is expensive, smells like heaven and makes the best coffee! As instructed, each time, I warmed up the pot with hot water from the tap and did not poor boiling water directly into it.First mistake - I think the grounds I used are a little finer than you would want for a French Press. I had it Medium-Coarse, as opposed to Coarse grind, which would be better for the French Press. This only made a slight difference in the brew, I believe. At the very end of a cup of coffee, there was a bit of coffee mud (or Turkish coffee, if you will), but I suspect that any way you do this, there will always be the tiniest bit of coffee dust that will get through the filters and end up at the bottom of your cup. I simply did not drink that tablespoon worth of mud. Next weekend, I might try a coarser grind, as well as use a third screen (there are two on the press, and two spare ones come with the order) to see if I can avoid this. But in the long run, it doesn't bother me that much.Next mistake was not stirring the "crust" that forms during the bloom (I'm pretty sure that's what that's called). The instructions say to pour some of your water in and wait about 30 - 60 seconds and then, without hitting the sides of your glass pot, stir the "crust" that forms. I did this the first time and all went well. When I realized I'd forgotten to do that the second time, I immediately thought I was being silly and it couldn't make that much of a difference. I was wrong. There was something...missing in the taste. It just didn't have all the flavor. Also, you don't get that nice white foam, or cream, if you don't do this. That not only has an amazing smell, but it really does add to the flavor.The next time I left it in the French Press too long. This is pretty obvious, of course. You really should poor it into a mug immediately, or it turns bitter. Not a horrible, pour it out bitter, but it wasn't great. Don't mess with the 4 min timing on that.Also, get your measurements right - this can make a huge difference as it does with any coffee brewing. I would also remember to keep the lid on the pot while the coffee is steeping. I left it off once and the coffee cooled down way too fast (another reason to get the pot warmed up before you begin).I think I made just about every mistake you can actually make (without actually breaking the thing) and they are listed above. If you stick to the instructions and play with the amount of coffee grounds to water, you can really get an amazing cup of coffee. This particular French Press has worked really well for me. I like that they included four screens, as well as a nice long plastic spoon and another metal spoon. I thought the extra screens were simply to replace the ones I was using after a while (which I'm sure I could do), but it seems they can also be added to the press (you can use all four instead of the two that are on there) to push back some of the coffee dust if that is getting through. Which is a really great thing for the seller to do.I've already recommended this to friends everywhere!

Great French Press. But it's the customer service/support that is simply Unparalleled.If you are going to buy this style (glass, 1LT/32oz) french press -- you would have to be crazy not to get it through Kitchen Supreme.Yes, you can buy this style/design for roughly about the same price from 4-5 other vendors. After doing a lot of research, I ended up purchasing it through Kitchen Supreme because of the unbelievable customer support. All of us buy on Amazon because of the hassle free experience. Kitchen Supreme takes Amazon's customer experience and simply tops it to a whole new level.Before buying a french press, I looked at the top rated ones and went through as many of the questions, reviews, and customer reviews as I could. I spent about 3 hours just reading up on the different products/designs/styles/pros/cons/etc. What stood out about this one is that Frank (the co-owner) responded to *every* single question, review, comment. And every response thanked people for purchasing it. If anyone was not happy for ANY reason, there was a "no questions, no paying to ship it back -- we will take it back or replace it -- your choice". Lost a part or a filter? No problem - no questions replacement/shipping a new one for free. This made me realize that I would have to be crazy to buy this style of french press from somewhere else.Here are my unbiased specifics (both pros and cons) from using it ~15 times so far:* The design is really well done. The glass is solid and doesn't rattle. It seems like there simply no way it would slide out (a bit problem with others). Compared to others, it is the right amount of "hold" around it to make sure it never moves, but not so much that it looks like an army built tool - if you care about esthetics.* Getting the longer plastic scoop is actually nice. We use it constantly for stirring. Note that it's ~1.5 tablespoons. (this is normal since most people use between 1 and 2 tablespoons per 6oz of water). The metal spoon you get is cool, but so far we have not found an use for it - using the back piece of the plastic spoon one is easier and better since the product is made of glass and you don't want to chip it.* It's glass - if you compare it to a metal french press, obviously it will keep the coffee hot slightly shorter.* The filters are slightly on the thin side. However, you get 4 of them! After doing side by side tests with different french presses, the results are exactly the same between this one and other models with "thicker" (weaved) filters. I emailed the company and Frank immediately responded that they will look into the filters. Again, please note that these filter produce EXACTLY the same quality coffee as the thicker ones. Most other products include 1 filter (some include 2), so at the end of the day, you are getting better filtration with this one.* The plunger is excellent. It is one of the few that goes in smoothly and doesn't scrape the sides. One thing that could be better is the ball on top. It either needs to be permanently fixed, or it needs to be in the shape of a rectangle/square so that you can hold on to it while you unscrew the bottom/filters to clean. This is really my only complaint. I noticed this problem on a few other presses, but some have solved it. I would say permanently fixed is a must, but having some edges is key so you can hold on to it while unscrewing the filters.* It is insanely easy to clean. Compared to other glass french presses, this one rinses much easier. I don't know why - assuming something to do with the design/edges/etc. It simply cleans much faster. We can clean this properly in ~1 minute at this point.One thing to mention which is NOT an issue with this press and unrelated to this model in anyway, but relevant to the SIZE of this press:With all 32oz (1 LT) french presses I've tried so far -- if you are making ~2 cups or less (12 oz or less, where each "cup" is 6oz) it is harder to get "clean coffee". In general, it seems that with french presses you get "cloudy" coffee, but that's normal, and that's what adds the body/taste/etc. However, if you ONLY drink a little less than 1 mug -- you should get a 6 cup (24oz - you get ~20 oz) or even 3 cup (12 oz - might be on the smaller side since you get ~10oz) coffee press.Again - if you are buying a glass 1LT / 32OZ french press, you would have to be crazy to buy it from a different company.