Panasonic KX-TG9391T 2-Line Corded/Cordless Phone, Metallic Black, 1 Handset

We own two Panasonic KX-TSC14 landlines that work and sound great. We had a 10 year old Panny 900 MHz that we wanted to replace because we were moving from a house in the county to a downtown condo. We wanted improved cordless security with less potential wirelss interference since we were moving to a high living density area.The KX-TG9391T is exactly as pictured: one landline base unit with on-board answering machine plus one cordless handset requiring only an electrical outlet. Up to 5 or 6 handsets can be added (more than enough for most of us). I use Comcast cable for my phone service and use their voicemail so can't comment on the Panny on-board message machine.My primary concern was voice quality because I have hearing issues. I am happy to report that the voice quality on both landline and cordless handset are very good. Otherwise it acts very much like my older Panny phones except there is phonebook dialing instead of formal speed dial. Just enter the data in the phonebook (like a name called "Voicemail" and the phone number); then scroll down and pick up the landline receiver or press call on the cordless handset. It seems to work like a speed dial even though I can't find the word "speed dial" in the instruction book.I think the cordless feels lightweight but I just finished a 1 hour conversation to my friend who lives beyond cell phone or broadband and the phone was comfortable and voices were clear. The cordless is much easier to use and feels more substantial than any cell phone I have used so I can't really say the Panny handset feels "cheap". Compared to our 10 year old Panny cordless, it felt similar except the new handset is smaller partly because there is no bulky antenae.The other features I need like speakerphone, easy to read letters & numbers, caller and call waiting ID, and the 2nd line for a fax are great. You can set up the phone so the handset answers when you lift it out of the cradle or when you hit the talk button like a cell.The Amazon photo is a little deceiving because the landline actually sits at an angle to make it easier to read the display. Doing this makes it narrower front to back. But with the receiver on the left and the answering maching plus display on the right it seems a bit wider (like a landscape setting instead of portrait). It also has internal paging, night settings, and the usual setup features.I am glad I bought it...so far. Only time will tell how if it is half as durable as my old Panny cordless. I want to thank others for getting it and reviewing it on Amazon. Let's help each make the manufacturers give us decent electronics. Now, if you will please excuse me, I am going be lazy and order another handset for the bedroom. Maybe in the future, we might add a handset for the kitchen too.

I would give these phones 0 stars if I could. I am an iphone user and these Panasonic phones continually drop calls and become completely dead. These phones are useless.

I have tried over five 2-line phones from several mfgrs over the past 15 years and I'm at the end of my rope. I'm convinced that with the increase in cell phone use there simply isn't the return for companies to care about creating decent land-line phones. Since my company was going to reimburse me I thought I'd look as if price were no object and there still is junk flooding the market. <end rant>Pros:* There are a lot of features* It's a 2-line phone (they are getting scarce)* Call quality is goodCons:* The buttons have a ridiculously bad "feel" - they are hard to press and have too much "play" in them.* There is no headset jack in the base unit - only in the handset.* Most of the features are buried in hard to access soft (menu-driven) keys that make you fumble thru many options to get to where you need to go.* No button for "Mute"; it's a soft key* several buttons are "dual-use" depending on context (I hate that)* Ringer tones are pretty bad, and the volume controls don't allow for enough different settings

I bought this phone primarily because I needed a two-line answering machine and it's far cheaper to buy one with a phone. The answering machine is great -- good sound, easy to use, allows erasure of just one message at a time.The sound on the handsets is not good -- it's as if someone has tried too hard to capture every sound and all that background sound competes with the voice, making it difficult to hear. I do not rely on this phone as my primary office or home phone -- and I am glad, for this reason!

Range, call quality, and general features are very good. I like the shared phone directory and the fact that the caller ID log is system wide. Other phone systems I've owned record calls on each handset and each call log has to be cleared separately. I also like that the system will sync date & time from inbound caller ID data. Answering machine outbound and inbound message quality is also good. All of the system components "play well" with each other.Bonus points: The handsets use standard Ni-MH rechargeable AAA batteries, available anywhere, as opposed to a proprietary battery pack that costs $20 to replace.Small nits:You can't set a separate ring count for each line before going to voice mail. Some other systems let you set the number of rings before the answering machine picks up on each line so that, say, a business line gives you 6 rings while the personal line goes to voice mail after 3 or 4.You must use the base station to record your outbound answering machine messages. I'd really like to be able to do this from the handsets.You can't give the handsets a name, they're only referred to (and intercom-dialed) by number. My old AT&T phones gave me a list of names (Office, Den, etc.) when using the intercom feature.The base station does not have a headset jack.The base station does not have battery backup. I'd recommend a small UPS to plug the base station into, so that you don't lose phone service during a power outage.Major goof: The base station and handsets allow phonebook entries to be categorized in groups. The system does not sync the group names along with the phonebook entries, so you have to program the group names on every handset. Even worse, if you do a "copy all" from the base station to the handsets (or vice versa), it puts everything in the first group, deleting all the previous groupings. Bad feature testing there, Panasonic.