Ultenic T10 Robot Vacuum and Mop Combo, Self Emptying for 60-Day Hands Free, LiDAR Navigation, 3000Pa Strong Suction, 250min Max Runtime, APP/Alexa Control, Ideal for Pet Hair, Hard Floor and Carpet

The mapping feature and room selection are amazing on this little unit. We've had it for over a year now and I normally do not write reviews but this is an exception. We had a Roomba for years but it always seemed so haphazard in it's pathways and left erratic patterns on the carpet. Once this unit knows your room it actually goes around the perimeter then works back and forth across the room in nice even paths. It has amazing suction on both the tile and carpet and the self empty feature is wonderful. I love the battery life but will admit that about a year after having the unit the battery life started to drop off drastically. I contacted their customer service and was pleased that they to were concerned with this and promptly went to work to supply me with a replacement battery. It took a few weeks to get it but they remained in contact with me the entire time, and even followed up afterwards to make sure that the unit worked well afterwards.. Don't know if I am supposed to mention names but here goes: Connie in customer care is amazing! We also use the mopping feature about once a month on our tile areas and are pleased with the job it does as well.

Updated 2023: Dropped to 1 star. Vacuum stopped working and I can't fix it. Overall, this lasted a year and half and I couldn't use the app. Not worth the price at all. It kept clogging, no matter how much I cleaned it. Right before it stopped working, it stopped the suction. It would not run the entire route and didn't pick up half the dirt. It's just not worth the price. I had high hopes and I really tried to make it work, but at the end, I can't recommend this to anyone. It's just not worth it.Edit: Dropped another star. I have been noticing the vacuum bag wasn't filled but the light came on to let me know it was time to replace. Turns out, the vacuum had not be filling into the bag, and has been clogging the system between the vacuum and the bag. There is not an easy way to clean this and now I have more dirt and dust everywhere. I think it's been cleaned out and I can start to use it again. Now that I know what to look for, it shouldn't happen again.I really do like this little guy. I like that it can both vacuum and mop, and a lot of other robot vacuums don't have both. I do run out of water halfway through the mopping, but I have an open floor plan, so it's mopping the living room, dining room, foyer, kitchen, and two hallways. That's a lot to ask for a small water tank. I did drop it down a star because of the app. I could not get the app to work and I'm not going to mess around with my router to drop it down to 2.4G to try to connect it. So basically, I have a vacuum/mop that I can only turn on and select the mode and that's it. Without the app, I can't connect to Alexa, or set up specific cleaning zones. So if I need the kitchen only cleaned, I have to turn it on and just let it run through the entire cycle and vacuum everything else until it's ready to get to the kitchen. I could have bought something for half this price and get the exact same thing. But in reality, I wanted something that would vacuum without me having to put in any effort and I have that now. It could be a lot cheaper though.

VERY VERY happy with this robot!One of the few that still offers a remote!(When wi-fi, app, electricity, etc is down or other issues, the remote comes in extremely handy)!!Unfortunately when I purchased my first T10, the app was facing a serious issue. It was completely DOWN. My robot didn't work for 3+ weeks!And their district in China was on COVID shutdown... Not easy for any business!After MULTIPLE conversations with support, the app issue wasn't resolved & I wasnt informed it would be up and running within the week, I returned it just days before the app was fixed!!They sent me a new one and asked me to try again and EVERYTHING HAS BEEN AWESOME since the first day, we're in day 39 now!I NEVER would've sent it back if not for the app, especially since I loved this robot!It has so many features that I loved especially the Y and S shape mopping!!! (Y on On mop ONLY setting, S on mop and vacuum)! It appears they've also UPDATED their mop pad & part of it is thicker and has a raised stitched area across the middle of pad that helps get tougher stains much better than a flat pad!!WHAT I do NOT get any of these reviews about poor suctioning!!3000pa is a LOT of POWER for hard floors & low to mid pile carpeting, that I've had nothing but great results! It emptied itself 4 times on it's first run (my floor was FILTHY & this bad boy find dirt in places you never even knew you had it)!Take care!BUY THIS, you need it!THIS ONE has EACH AND EVERY one of MY requirements on my robot vacuum checklist.... (Enhanced, Y & S mopping, NO VSLAM, (NO THX to a CAMERA rolling throughout my house), REMOTE, (comes in handy when wi-fi or phone interruption, quick, spot clean ups, etc)... Google home, Alexa integration, no go zones, editable maps, etc etc)!And I promise you if you give it 1 time to get to know your house (and to get around the app)... it mapped in my house and it's first run, not multiple times like other, esp VSLAM robots the Coredy still didn't map my house or after 5, yes, FIVE runs))! My T10 did it in 1 auto run!!Their support staff is also amazing! After I sent mine back when the app was down, They gave me a brand new replacement and I accepted...It has worked amazingly since DAY ONE!! AND My review here was NOT in any way biased by the replacement, because I ALREADY LOVED it, it just needed the app fixed!! If anything, it only deepened my loyalty to this company for it's care of it's customers POST SALE!!It is a brand I can believe in and will continue to support in the future given their dedication to customer satisfaction!!Don't hesitate to buy this, unless you're "unpleasable," you will love this vacuum! It had everything on my checklist & hopefully yours too! Take care & be safe & well!

I brought the Ultenic T10 robot vacuum when it was on sale from Amazon. Setup was easy through the app, it directed you step by step to set up your robot vacuum cleaner on your phone and I can used my phone to set it to vacuum my house even when I'm not at home. It works fine, it picked up crumbs and hair that on the floor, and it also have mopping function too. Overall I am happy with the robot vacuum, because it kept my house clean all the time.